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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Hotel in Susanville with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Lobby
Minibar, desk, laptop workspace, iron/ironing board
Reception
Breakfast, lunch, dinner served; American cuisine
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Place, Lassen County Fairgrounds
    ‪5 min walk‬
  • Place, Lassen County Chamber of Commerce
    ‪4 min drive‬
  • Place, Roop's Fort
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Wet Bar, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed Suite with Jacuzzi Flat Screen Television Microwave Refrigerator Wetbar High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Larger Room, High Speed Internet Access, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

About the neighborhood

Susanville

Within a short walk of Lassen County Fairgrounds, Surestay Plus Hotel by Best Western Susanville is within 2 miles (3 km) of Roop's Fort. This 82-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Lassen County Fairgrounds - 5 min walk - 0.3 miles
  • Lassen County Chamber of Commerce - 4 min drive - 1.3 miles
  • Roop's Fort - 4 min drive - 1.3 miles
  • Lassen Historical Museum - 4 min drive - 1.3 miles
  • Eagle Lake - 58 min drive - 41.7 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Frosty Mill - ‬2 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Hotel in Susanville with free breakfast and a seasonal outdoor pool
At Surestay Plus Hotel by Best Western Susanville, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find flat-screen TVs with cable channels. Refrigerators, microwaves, and minibars are other standard amenities. Housekeeping is not available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

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Comfort Inn & Suites Susanville
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  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 1,000 reviews
$97 nightly
The price is $107
Jan 2 - Jan 3, 2026
Total with taxes and fees
Comfort Inn & Suites Susanville

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

What's there to do close to Surestay Plus Hotel by Best Western Susanville?

This hotel is located in Susanville within a short 7-minute walk of Lassen County Fairgrounds. You'll also find Diamond Mountain Casino and Susanville Ranch Park within a short drive.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on Dec 30, 2025 start from $90.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Surestay Plus Hotel by Best Western Susanville?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Surestay Plus Hotel by Best Western Susanville feature a casino on the premises?

No, Surestay Plus Hotel by Best Western Susanville doesn't have a casino.

Will I find an indoor pool at Surestay Plus Hotel by Best Western Susanville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Surestay Plus Hotel by Best Western Susanville a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and a restaurant.

Does Surestay Plus Hotel by Best Western Susanville have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Surestay Plus Hotel by Best Western Susanville have a restaurant with a breakfast menu?

Yes, Surestay Plus Hotel by Best Western Susanville serves free full breakfasts at Lumberjacks each morning.

Will Surestay Plus Hotel by Best Western Susanville allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Surestay Plus Hotel by Best Western Susanville for a fee of USD 20.00 per pet, per day. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Surestay Plus Hotel by Best Western Susanville?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Surestay Plus Hotel by Best Western Susanville?

No, there aren't any guestrooms with balconies at Surestay Plus Hotel by Best Western Susanville.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 380 out of 966 reviews
Rating 8 - Good. 317 out of 966 reviews
Rating 6 - Okay. 153 out of 966 reviews
Rating 4 - Poor. 76 out of 966 reviews
Rating 2 - Terrible. 40 out of 966 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Janet L

Liked: Cleanliness, staff & service
Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.
Stayed 1 night in Sep 2025

8/10 Good

James

Business traveler
Liked: Staff & service
The hotel staff was very nice. The room and bathroom need to be updated with newer furniture, pictures and enclosed glass shower.
Stayed 1 night in Sep 2025

10/10 Excellent

frank, Sam Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

YI CHI

Stayed 2 nights in Aug 2025

10/10 Excellent

Dashiell

Stayed 6 nights in Sep 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a room that was handicap accessible. It was perfect for our needs.
Stayed 3 nights in Sep 2025

8/10 Good

Mark, Cameron Park

Liked: Cleanliness, staff & service
Plus: Staff checked me in early before check in time. Plus: Bed was comfortable with great pillows Minus: Bathroom needs work - towels were substandard, shower hot water was lukewarm after waiting several minutes to warm up, tub didn’t drain and had standing water in it hours later.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was nice and clean. The bed was too soft
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice and beds were comfortable!
Stayed 1 night in Aug 2025

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is dirty and needs updated. The walls are filthy the bathroom had hair on the wall. I would not stay here again. They charged me twice.
Stayed 1 night in Aug 2025

10/10 Excellent

Keyur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price.
Stayed 1 night in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

NaToyia

Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
We had bugs in our room around the door frame, windows and randomly on the walls. It needed some updating in the bathroom
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant next door had good food for a decent price.
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Stayed 1 night in Aug 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Great and easy check in
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room was great in terms of cleanliness with the exception of the carpet. Just walking in the room barefoot, our daughter’s feet were completely black. Staff were also great with getting us in the room 1 hour early!
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic motel!

A fantastic hotel, far enough off the main highway to be quiet, so clean, all the appliances were new and worked well, big fluffy towels, the staff were so warm and helpful, the pool was really nice with big fluffy towels to wrap into afterwards, I give this hotel a five plus!!
Stayed 2 nights in Aug 2025

6/10 Okay

Dorothy

It was ok but not up To Best Western standards
Stayed 1 night in Aug 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is at the restaurant that abuts the property. You just go to office and they give you a voucher
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay !

Great stay !
Stayed 1 night in Jul 2025

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