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The One Hotel

3.0 star property
Hotel in Surat Thani with a 24-hour front desk and a restaurant

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Photo gallery for The One Hotel

Garden
Outdoor dining
Exterior
Meeting facility
Family dining

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
118/68 Thathong Road, T. Talad, A. Muang, Surat Thani, Surat Thani, 8400
  • Place, Surat Pittaya School
    ‪12 min walk‬
  • Place, Thaksin Hospital
    ‪12 min walk‬
  • Place, Surat Thani Night Market
    ‪14 min walk‬
  • Airport, Surat Thani (URT-Surat Thani Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Superior Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, Select Comfort beds, minibar, free WiFi

Family Studio Suite

  • 570 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed and 3 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, Select Comfort beds, minibar, free WiFi

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Deluxe Twin Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Surat Thani

The One Hotel is a short stroll from Suratthani Vacational School and Surat Pittaya School. This 3-star hotel has 109 guestrooms and offers free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Suratthani Vacational School - 10 min walk - 0.6 miles
  • Surat Thani School - 10 min walk - 0.6 miles
  • Surat Pittaya School - 12 min walk - 0.7 miles
  • Thaksin Hospital - 12 min walk - 0.7 miles
  • Surat Thani Night Market - 14 min walk - 0.8 miles

Getting around

  • Surat Thani Station - 27 min drive
  • Surat Thani (URT-Surat Thani Intl.) - 37 min drive

Restaurants

  • ‪เหรียญชัยพรีเมียม Reanchaipermium - ‬16 min walk
  • ‪Bloom - ‬7 min walk
  • ‪ก๋วยเตี๋ยวเกี้ยวปลา ตลาดเกษตร2 - ‬5 min walk
  • ‪Hoppy Folks House Bar - ‬10 min walk
  • ‪Check-In coffee & bar | เช็ค-อิน คอฟฟี่ แอนด์ บาร์ - ‬6 min walk

About this property

The One Hotel

Hotel in Surat Thani with a 24-hour front desk and a restaurant
The One Hotel features free WiFi in public areas, a conference center, and a business center. You can take advantage of free parking, along with a bus station shuttle. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include laundry facilities, a banquet hall, and a garden.
Guests can expect free WiFi and flat-screen TVs with cable channels. Select Comfort beds sport premium bedding and bathrooms offer free toiletries and bidets. Minibars and phones are also standard.

Similar properties

Front of property
the harbour front hotel
  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping
7.6 out of 10, Good, 12 reviews
$30 nightly
The price is $33
Jan 10 - Jan 11, 2026
Total with taxes and fees
the harbour front hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: THB 100 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • In a nature reserve

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for THB 350.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 100 per person
  • Rollaway bed fee: THB 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

One Hotel Surat
One Surat
One Hotel Surat Thani
One Surat Thani
The One Hotel Hotel
The One Hotel Surat Thani
The One Hotel Hotel Surat Thani

Frequently asked questions

Is a free cancellation option available at The One Hotel?

The One Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see close to The One Hotel?

This hotel is located in Surat Thani, a short 14-minute walk from Surat Thani Night Market and also 19 minutes on foot from Bandon Pier. You'll also find Surat Thani City Pillar Shrine and Suratthani Police Station within a short drive.

Is parking available on site at The One Hotel?

Yes, covered self parking is offered for free at the hotel.

Is there a spa available at The One Hotel?

Spa services at the hotel include massages.

Does The One Hotel include a casino?

No, The One Hotel doesn't have a casino.

Will I find an indoor pool at The One Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The One Hotel?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a minibar as well as a restaurant.

Does The One Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The One Hotel have a restaurant with a breakfast menu?

Yes, The One Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will The One Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The One Hotel.

Does The One Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The One Hotel?

The closest major airport to The One Hotel is Surat Thani (URT-Surat Thani Intl.), which is 19.5 mi away (37 minutes by car).

Can I book a room with a balcony at The One Hotel?

No, there aren't any guestrooms with balconies at The One Hotel.

The One Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 40 reviews
Rating 8 - Good. 14 out of 40 reviews
Rating 6 - Okay. 14 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 5 out of 40 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ian

Liked: Cleanliness, staff & service

The One Hotel - OK for a one night stay

Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special
Stayed 1 night in Dec 2020

8/10 Good

uthai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Taning, Nakhon Si Thammarat

Liked: Staff & service, room comfort

Good Budget Hotel

I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition. The staff is very nice. Recommend for budget traveller.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Nicholas, San Francisco

Liked: Cleanliness, staff & service

Cheaper Option Near the Transportation Hubs

I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too. The front desk staff is not too great at English, but they're nice. This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night. Some light comes through the door from the hallway. You can thus also hear noise from there too. The light above the sink didn't work. I didn't bother to try to have it fixed. The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.

4/10 Poor

Alyson, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, shame about the karaoke bar

I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice. The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet. The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.

10/10 Excellent

Natasha, Campbell River

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.

6/10 Okay

Cheng Seang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

archer, weymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel near meain bus stop in surrat

very nice quick check in lots tok toks near by pub n door

6/10 Okay

Ty

2/10 Terrible

Tom, Dublin, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you can

Loud, barren rooms, rude staff, strange bed sheets, loose electrical cables. Surrounding area isn't the best; we didn't feel especially safe or welcome outside the hotel grounds. Not the usual Thai hospitality in this city, it seems. Not impressed with this hotel, will not return. If you're using it as a stop over before the islands, try somewhere else, or do yourself a favour and time your travel so you don't need to stop over here,

8/10 Good

archer, weymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good l,ocation

very nice near bus terminall nice rooms good live musik nearbye

8/10 Good

Mature Couple, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical city centre hotel

For the price it was excellent,the room was very comfortable and and overall good value for money; the surrounding properties of the hotel look pretty run down,but it's a hotel for overnighting so not a problem.

4/10 Poor

HowardB, Koh Samui, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities

New night club next door?

I've stayed at this hotel twice before and thought it provided excellent value for money. Both times, I was put in a room on a high floor on the right front of the hotel (when looking at it from the main entrance side). However this time, I was put on the fourth floor above reception, and the sound from the karaoke bar next to the lobby was a problem, although not too loud to sleep. However, about ten-thirty a (new, I think) night club started up -- when I looked out the window I saw this place about 20 metres away from the hotel!). It was as if someone had the amp right in my room. Would I stay again? I still like the staff, the restaurant and the location. Maybe I'd give it one more try if I could guarantee a room where I was put before....but maybe not

6/10 Okay

Dan J., Canada

Liked: Cleanliness

adequate hotle

The desk staff were willing to assist - when or if they understood a quest. Unfortunatelym they had little to no understanding of the English language.

6/10 Okay

Hugh

Liked: Room comfort
Disliked: Staff & service

Probably the best in Suratthani....

.... but that's not saying much. If you can help it, don't stay the night in Suratthani - although it is perfectly fine in terms of being safe etc, it isn't kitted out for tourists/travelers NOR is it a nice example of a Thai town.. it is simply a place that people pass through. The hotel itself was perfectly adequate but the receptionist tried to flog us really over priced transfer packages, stating that there were no alternatives. After asking around we discovered several transfer alternatives to the one the receptionist was trying to flog us, which turn out to be twice as expensive as the deal we ended up getting. Always go with Lomprayah ferry and coach service, they are definitely the best.

10/10 Excellent

Thassanee

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in May 2020

2/10 Terrible

Kazuhisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルのマニアルを見てにみたい。

室外から施錠出来ず外出時バツク持ち出かけ不便だつた 　部屋は補助鍵、2個有り一応安心しました。 シャワーにブース(カーテン)なく使えなかった、床全体が濡れ、トイレ、洗面器が使え無くなる。 トイレツトペーパー無い、BoXは有り(忘れた--かも 　まだ、ありますが　この位にします。
Stayed 1 night in Nov 2019

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Pascal

Liked: Staff & service, room comfort
Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

สะดวก ใจกลางเมือง

สะดวก หาง่าย

6/10 Okay

Verified traveler

Disliked: Room comfort

Solides Hotel

- Nettes Personal - Frühstücksbuffet sehr gut für den Preis - Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand - Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben) - eher nicht so die Touristengegend - Preis ist völlig okay - integriertes Restaurant - Duschstrahl ist wie aus einer Miniwasserpistole

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