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favehotel Graha Agung Surabaya

Property class: 3

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Photo gallery for favehotel Graha Agung Surabaya

A restaurant with wooden tables and chairs, a bar area, and a green wall.
A modern lobby with a geometric patterned wall, a reception desk, and a staircase.
A Yamaha grand piano with a bench, a vase with flowers, and a staircase in the background.
A modern hotel room with a large bed, a desk, a sofa, and a bench.
A modern hotel building with a geometric facade, multiple floors, and a prominent brand name.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Jl. Mayjen Yono Soewoyo, Pakuwon Square, AK II No. 10 - 11, Surabaya, East Java, 60228
  • Place, Pakuwon Mall
    ‪8 min walk‬
  • Place, Pakuwon Trade Center
    ‪8 min walk‬
  • Place, Tunjungan Plaza
    ‪13 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪34 min drive‬

Room options

View all photos for Executive Suite Room

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite Room

  • Sleeps 3
  • Free WiFi

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a large digital artwork on the wall.

Standard Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk, a TV, and a large digital screen displaying a cityscape.

Superior Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite Room

A modern hotel room with a bed, seating area, coffee machine, and a view of the outdoors.

Executive Suite Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a TV, and a large colorful map on the wall.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a large wall-mounted TV, an air conditioning unit, and a door with a red accent.

Family Room

  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Premier Room

A hotel room with a large bed, a sofa, a desk, and a cityscape mural.

Deluxe Premier Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Surabaya

Within a short walk of Pakuwon Trade Center, favehotel Graha Agung Surabaya is within a mile (2 km) of Pakuwon Mall. This 82-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a business center.

What's nearby

  • Pakuwon Mall - 8 min walk - 0.4 miles
  • Pakuwon Trade Center - 8 min walk - 0.4 miles
  • Surabaya Plaza Shopping Mall - 13 min drive - 8.6 miles
  • Tunjungan Plaza - 13 min drive - 8.8 miles
  • Grand City Surabaya - 14 min drive - 9.2 miles

Getting around

  • Ngagel Station - 11 min drive
  • Tandes Station - 16 min drive
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • ‪QOSE - ‬15 min walk
  • ‪Ayam Goreng Jakarta Asli - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪WOK Noodle - ‬15 min walk
  • ‪X.O Suki - ‬15 min walk

About this property

favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya features free WiFi in public areas, a business center, and a meeting room. If you drive, self parking is IDR 8000 per stay, or you can take advantage of the airport shuttle (available 24 hours) for IDR 220000 per vehicle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 32-inch flat-screen TVs. Beds sport premium bedding and bathrooms offer free toiletries. Safes, phones, and desks are also standard.

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  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (IDR 8,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 75,000 per person
  • A restaurant

Restaurants on site

  • Tectona Grandis

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 75000 per person
  • Airport shuttle fee: IDR 220000 per vehicle
  • Self parking fee: IDR 8000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number 9120319053611

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Hotel
favehotel Graha Agung Surabaya
favehotel Graha Agung
Favehotel Graha Agung Surabaya Java
favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Surabaya Surabaya
favehotel Graha Agung Surabaya Hotel Surabaya

Frequently asked questions

What is there to do within easy reach of favehotel Graha Agung Surabaya?

This hotel is located in Surabaya, a short 15-minute walk from Pakuwon Trade Center and also 15 minutes on foot from Pakuwon Mall. You'll also find Ciputra World Mall and Surabaya Town Square within a short drive.

How much does it cost to stay at favehotel Graha Agung Surabaya?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at favehotel Graha Agung Surabaya on Sep 3, 2026 start from $34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at favehotel Graha Agung Surabaya?

Yes, parking is offered for IDR 8,000 per stay.

Is there a spa available at favehotel Graha Agung Surabaya?

Spa services at the hotel include massages.

Does favehotel Graha Agung Surabaya feature a casino at the property?

No, favehotel Graha Agung Surabaya doesn't have a casino.

Is there an indoor pool at favehotel Graha Agung Surabaya?

No, there is no indoor pool at this hotel.

Is favehotel Graha Agung Surabaya a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and premium bedding as well as a restaurant.

Does favehotel Graha Agung Surabaya have a hot tub?

No, this hotel doesn't have a spa tub.

Does favehotel Graha Agung Surabaya feature a restaurant that includes a breakfast menu?

Yes, favehotel Graha Agung Surabaya serves buffet breakfast for a surcharge each morning at Tectona Grandis.

Does favehotel Graha Agung Surabaya allow pets to stay for free?

No, pets and service animals aren't allowed at favehotel Graha Agung Surabaya.

Does favehotel Graha Agung Surabaya have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to favehotel Graha Agung Surabaya?

The closest major airport to favehotel Graha Agung Surabaya is Surabaya (SUB-Juanda), which is 14.4 mi away (41 minutes by car).

Can I book a room with a balcony at favehotel Graha Agung Surabaya?

No, there aren't any guestrooms with balconies at favehotel Graha Agung Surabaya.

favehotel Graha Agung Surabaya Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 44 reviews
Rating 8 - Good. 16 out of 44 reviews
Rating 6 - Okay. 8 out of 44 reviews
Rating 4 - Poor. 9 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired

Not a good experience
Stayed 4 nights in Feb 2024
Verified review

2/10 Terrible

Paul

Disliked: Staff & service

Avoid, untrustworthy front desk and management

What a terrible hotel simply untrustworthy front desk staff. We booked a two week stay for business colleagues from Australia, at check in we were told no room available and they had contacted Hotels.com cancelling the booking. I spoke to Hotels.com and this was not the case and the hotel had already been paid for the two week stay in advance of our check in - so their claim was a lie. We spoke to a manager on the phone who was not interested in helping, we were eventually offered a different room type to the one we booked and paid for in advance but they demanded we paid extra ! The staff at the desk were incredibly unhelpful and it turns out that because we arrived a little late to check in they had sold the room we booked and paid for then lied. We were made to wait an hour to find a solution and eventually our guests were given a temporary room but had to then change the next day. The stay was made more uncomfortable as new guests next to the room made so much noise it was not possible to sleep or work in the room. The hotel is located off the main road and every day we collected and dropped off our guests we were made to pay a fee to do so, how cheap especially with such a long stay. Overall a presentable hotel but our experience with front desk and managers showed them to be dishonest and totally disinterested in their guests, this was embarrassing especially as it was for professional business colleagues - I will never stay or book another Favehotel.
Stayed 14 nights in Sep 2024
Verified review

10/10 Excellent

alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disamping jalan besar surabaya barat
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recomended!

The staff are friendly but the beddings were not in good condition and not so clean as well. There's a lot of good food just accross the street, so it's very convenient.
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
1. Packing not fee 2. Dirty in room 3. Poor breakfast 4. The window cannot see outside, see cement only
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Overall Value, Could Be Better

Room is pretty decent for the price, location is great as well. Bedsheets were a little stained but overall still comfortable. Lift was a little slow and room walls were pretty thin. But still, overall pretty good value-for-money.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Candra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, good and friendly staff
Stayed 2 nights in Oct 2018
Verified review

4/10 Poor

Vania

Disliked: Cleanliness, property conditions & facilities, room comfort

Noisy- thin walls.

Walls are super thin. You can very much hear every person opening the door to their room on your floor. I could hear people sneezing in the other room. Didn’t sleep for 3 nights because staff didn’t really want to give other guests warning even though they partied all night for the weekend. Definitely will not be staying here anymore. Room also smelled like smoke in the morning because even though I booked a non-smoking room- the room next to us was a smoking room. Exhaust fan was broken and all the smoke just went to our room. Very very disappointing stay.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Johnsen

Liked: Cleanliness, staff & service, room comfort
Nice Hotel closer with shopping mall
Stayed 2 nights in May 2018
Verified review

8/10 Good

Ratna

Liked: Staff & service, property conditions & facilities

Non smoking room

Inside non smoking room has ashtray and fire matches
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Jason

Good location but service needs upgrade

Location is ok, close to Pakuwon Mall and eatery area and National Hospital. Room cleanliness is not up to the standard. No window / no view...towel is smelly....
Verified review

4/10 Poor

Shingo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

価格の安さが魅力

建物構造的な問題もありますが、 部屋に窓がないのが非常に圧迫感 があり、くつろぐことが出来ませんでした。 価格は安いので魅力はありますが、次回は 少々価格が高くても窓がある部屋にしたい と思います。
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
My Girlfriend said it is not a very nice place to stop
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Verified review

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near to the place that I had visited

I had a wonderful stay at the hotel. The staff that I met are very courteous and attended to my needs.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kelas hotel budget dengan harga cukup mahal

Kamarnya kecil dan tanpa view serta tempat parkir mobil jg kurang nyaman karena outdoor. Saya merasa tarif hotel cukup mahal untuk ukuran hotel budget
Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities

good location! near the mall, pub, massage shop.

my second time at this hotel. I choose "fave" because of comfortable and not expensive room.
Verified review

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Affordable Hotel

I stayed at Fave Hotel Graha Agung from 06 to 09 November 2016 and I had a wonderful experience as the hotel staff are very friendly and courteous. Being a lone traveller at that time still makes me feel closer to home. My only comment is for the breakfast buffet as maybe you can add up some western breakfast. Room is relatively small but still felt comfortable. Overall, I had a pleasant stay at Fave Hotel.
Verified review

6/10 Okay

Melia

Liked: Property conditions & facilities

Hotel dekat dg pusat belanja dan makanan

Nyaman dan lokasi strategis
Verified review

6/10 Okay

Maria Susanti

breakfast needs to be improved

overall the hotel was average
Verified review

4/10 Poor

Silvana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semua kamar adalah smoking area..jadi sangat berpolusi asap rolok
Verified review

8/10 Good

darma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

Hotel Location is near the restaurant
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Verified review

8/10 Good

Glody

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice budget hotel...

karena keperluan mengikuti Pocari Run 2016 di Graha Fairground, yang letaknya di seberang hotel ini. secara keseluruhan, kondisi hotel baik, kamar yang nyaman, kamar mandi yang bersih. yang mengganggu saya, suara orang di luar kamar terdengar ke dalam kamar, apalagi kamar saya dekat dengan lift (room 808), juga alarm snooze Handphone dari kamar sebelah terdengar getarannya sampai kamar saya, sehingga saya menjadi susah tidur semalaman. (Soundproof perlu diperbaiki)

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