See all properties

The Palace of the Lost City at Sun City Resort

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for The Palace of the Lost City at Sun City Resort

Property grounds
Creator video - submitted by Flying The Nest
Piano bar
Golf
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Sun City Resort, Moses Kotane, North West, 0316
  • Place, The Valley of Waves
    ‪5 min walk‬
  • Place, The Gary Player Golf Course
    ‪10 min walk‬
  • Place, Sun City Casino
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxury Twin Room

Luxury Twin Room | Minibar, in-room safe, desk, blackout drapes

Luxury Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 387 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Luxury Room

Superior Luxury Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Room

  • Garden view
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Pool Facing Room

  • 548 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

  • Garden view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Moses Kotane

The Palace of the Lost City at Sun City Resort is located within a mile (2 km) of The Valley of Waves and The Gary Player Golf Course. This 335-room, 5-star hotel welcomes business and leisure travelers with a golf course, a full-service spa, and a casino.

What's nearby

  • The Valley of Waves - 5 min walk - 0.3 miles
  • The Gary Player Golf Course - 10 min walk - 0.5 miles
  • Sun City Casino - 13 min walk - 0.7 miles
  • Segaetsho Cultural Village - 5 min drive - 1.4 miles
  • Pilanesberg National Park - 12 min drive - 6.3 miles

Restaurants

  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪The Jungle Bar - ‬13 min drive
  • ‪Casa Bella - ‬17 min walk
  • ‪Hard Rock Cafe Sun City - ‬4 min drive
  • ‪Kwa Maritane Bush Braai - ‬17 min drive

About this property

The Palace of the Lost City at Sun City Resort

The Palace of the Lost City at Sun City Resort features a golf course, a full-service spa, and a casino. Free valet and self parking are available, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a free water park, a nightclub, and an outdoor pool.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and ceiling fans are also available.
Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course and 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Poolside bar
The Cabanas Hotel at Sun City Resort
Moses Kotane
  • Pool
  • Hot tub
  • Spa
  • Kids pool
7.8 out of 10, Good, 860 reviews
$122 nightly
The price is $142
May 11 - May 12
Total with taxes and fees
The Cabanas Hotel at Sun City Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bocado
  • Crystal Court
  • Plume
  • The Grill Room
  • Tusk Bar & Lounge

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Golf
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:
  • Water park

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 1977/071333/06

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times and massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

What's there to do close to The Palace of the Lost City at Sun City Resort?

This hotel is located in Moses Kotane, just steps from The Valley of Waves. You'll also find The Gary Player Golf Course and Sun City Casino within a short drive.

How much does it cost to stay at The Palace of the Lost City at Sun City Resort?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on May 12, 2026 start from $401, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Palace of the Lost City at Sun City Resort?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at The Palace of the Lost City at Sun City Resort?

The Royal Salon is the hotel's spa and services include deep-tissue massages, aromatherapy, and body wraps.

Are there luxury amenities available at The Palace of the Lost City at Sun City Resort?

Yes, guests can indulge in luxuries such as a free water park, a poolside restaurant, and 2 outdoor tennis courts at this hotel.

Does The Palace of the Lost City at Sun City Resort feature a casino on the premises?

Yes, The Palace of the Lost City at Sun City Resort has a casino and it includes 51 gaming tables, 700 slot machines, and 2 VIP rooms.

Is there an indoor pool at The Palace of the Lost City at Sun City Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Palace of the Lost City at Sun City Resort?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a poolside bar.

Does The Palace of the Lost City at Sun City Resort have a hot tub?

No, but this hotel does have a sauna.

Does The Palace of the Lost City at Sun City Resort have a restaurant with a breakfast menu?

Yes, The Palace of the Lost City at Sun City Resort has 3 restaurants, and serves breakfast for a surcharge.

Does The Palace of the Lost City at Sun City Resort allow pets to stay for free?

No, pets and service animals aren't allowed at The Palace of the Lost City at Sun City Resort.

Does The Palace of the Lost City at Sun City Resort have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at The Palace of the Lost City at Sun City Resort?

No, you won't find guestrooms with balconies at The Palace of the Lost City at Sun City Resort.

Does The Palace of the Lost City at Sun City Resort offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Palace of the Lost City at Sun City Resort.

The Palace of the Lost City at Sun City Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 681 reviews
Rating 8 - Good. 165 out of 681 reviews
Rating 6 - Okay. 52 out of 681 reviews
Rating 4 - Poor. 28 out of 681 reviews
Rating 2 - Terrible. 14 out of 681 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sibusiso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service Room was always spotless
Stayed 6 nights in Jan 2026

6/10 Okay

Hassan

Traveled with family
Liked: Cleanliness, staff & service
Complex was lovely, rooms were slightly smaller than expected for a family room, it was too busy to upgrade, electric didnt work first night and there was a leak in our room, no compensation was provided. The hotel overall is amazing but not the attention to detail and client focus you would expect.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marthinus

Stayed 3 nights in Dec 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and resort was fantastic. Service as the valley of the waves was lacking. We were completely ignored at the Wimpy there. That was a bit of a disappointment as the rest of the visit was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Nov 2025

10/10 Excellent

Lester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, elegant, family centric hotel.. my little kids loved it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 2 nights in Sep 2025

10/10 Excellent

Yovy

Stayed 1 night in Sep 2025

6/10 Okay

Sian

Traveled with family
Liked: Cleanliness, staff & service
We came yo the palace at the end of our holiday around South Africa. This is a huge property and it has alot for families to do and enjoy. The problem is to figure out how to get to things and book activities you need an app. This app is not available for the Australian Apple and Google stores so we couldn’t download it and there is just an expectation that that’s what you will do, so there is no information available anywhere in your room, the foyer, internal tv system for you to learn as a guest. It took us a couple of days to figure this out. The food at the palace - breakfast, pool side and weekend buffets is very good but expensive by South African standards. Also if you have a child under 9 you can’t eat at any of the restaurants in the Palace - which is a bit rude noting it’s a family hotel. You have to catch a bus (which is free and regular) to the shopping centre and eat in a food court or go to another one of the hotels. I object to doing that when I am paying over $400 a night! The options in the food court aren’t healthy and we got food poisoning at the Greek restaurant- which has no Greek food on the menu besides a Greek salad which isn’t a Greek salad. That was honestly one of the worst meals I have ever had. Also be aware that you share all the facilities like valley of the waves etc with all the other hotels and time shares on the property and day visitors to the property. It has a lot of potential but needs a major revamp as rooms etc are tired.
Stayed 5 nights in Sep 2025

10/10 Excellent

Robyn

Stayed 2 nights in Aug 2025

10/10 Excellent

rory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, staff were incredible space and venue's stunning. Stay again when back SA.
Stayed 4 nights in Aug 2025

10/10 Excellent

brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and people
Stayed 2 nights in Jul 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly special place. So beautifully decorated and designed. The room was truly lovely and the views amazing. Incredible Buffett for breakfast. Wonderful staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights at the Palace

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Eman

Traveled with family
Liked: Amenities, property conditions & facilities
Very friendly Clean Safety Location
Stayed 4 nights in Jun 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy
Stayed 4 nights in Jun 2025

10/10 Excellent

Florentino

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at this resort last week and we were absolutely blown away by the experience. From the moment we arrived, the staff was incredibly helpful and genuinely friendly, always greeting us with a smile and going out of their way to make sure we were comfortable and well taken care of. The property itself was breathtaking, beautifully maintained grounds, stunning views, and peaceful surroundings that made it easy to relax and unwind. Whether taking a walk trough its trails or enjoying the sunset, every corner of the resort felt like a slice of paradise. I truly can’t say enough good things about this place. Highly recommended for anyone looking for a memorable and serene getaway!
Stayed 2 nights in Jun 2025

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean and comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this place. We will definitely come back soon
Stayed 3 nights in May 2025

Hotels

Flights