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Recent guest reviews

My children really loved the activities at Sun City. This hotel was very convenient to Valley of the Waves and had its own nice pool. The hotel was pretty and clean. The food was pretty good and there was a mall attached where you could eat as well. The staff was very nice and housekeeping worked overtime. Certain things that you would expect to work at the hotel didn’t work at all. Two out of three elevators at the hotel didn’t work during our stay. We were lucky and could take our luggage up the stairs but other guests spent 1/2 hour getting to or from their room. Our shower only had hot water at first. They don’t put out coffee in the morning. We had to buy water and bring it to our room. The sofa bed is comfortable for one person but not two.

R556 Sun City North West

Hotel highlights

  • Walking distance to The Valley of Waves
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

The Cascades Hotel at Sun City Resort places you next to The Gary Player Golf Course and Sun City Casino. This 243-room, 5-star hotel has a golf course, a full-service spa, and a casino.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Peninsula specializes in international cuisine, and serves breakfast; Bocado offers relaxing pool views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

All 243 soundproofed rooms feature minibars, coffee makers, and safes. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, and bathrobes. Phones and desks are also standard.


Property features

The Cascades Hotel at Sun City Resort features a golf course, a full-service spa, and a casino. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a free water park, a nightclub, and an outdoor pool.

Room options

Superior Luxury Family Room

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Luxury Twin Room

2 Twin Beds | Sleeps 2

Superior Luxury Room

1 King Bed | Sleeps 2

Luxury Family Room

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Cascades Hotel at Sun City Resort

Everyone (1)
4
Everyone

My children really loved the activities at Sun City. This hotel was very convenient to Valley of the Waves and had its own nice pool. The hotel was pretty and clean. The food was pretty good and there was a mall attached where you could eat as well. The staff was very nice and housekeeping worked overtime. Certain things that you would expect to work at the hotel didn’t work at all. Two out of three elevators at the hotel didn’t work during our stay. We were lucky and could take our luggage up the stairs but other guests spent 1/2 hour getting to or from their room. Our shower only had hot water at first. They don’t put out coffee in the morning. We had to buy water and bring it to our room. The sofa bed is comfortable for one person but not two.

By on Dec 31, 2018

Review comment responded on Jan 4, 2019

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.

The Cascades Hotel at Sun City Resort

R556, Sun City, North West 0316
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