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RSL Cold & Hot Springs Resort Suao

4.0 star property
Baroque resort with 3 restaurants and a full-service spa

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Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Property preview
Sundeck
Property entrance
Beach nearby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Spa
  • Gym

Explore the area

View in a map
No.301, Jhongyuan Rd., Suao, Yilan County, 270
  • Place, Suao Cold Springs
    ‪5 min walk‬
  • Place, Nanfang Ao Fishing Port
    ‪4 min drive‬
  • Place, Nanfangao Nantian Temple
    ‪4 min drive‬

Room options

View all photos for Japanese Style Tatami Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese Style Tatami Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Double Room

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese style room (Dual spring bath)

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Suao

Within a short walk of Suao Cold Springs, RSL Cold & Hot Springs Resort Suao is within a mile (2 km) of Shenghu Shan. This 152-room, 4-star resort welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.
View more Resorts in SuaoOpens in a new window

What's nearby

  • Suao Cold Springs - 5 min walk - 0.3 miles
  • Nanfang Ao Fishing Port - 3 min drive - 1.8 miles
  • Nanfangao Nantian Temple - 3 min drive - 1.8 miles
  • Tofu Cape - 3 min drive - 1.8 miles
  • Wulaokeng Scenic Area - 11 min drive - 3.7 miles

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪八方雲集 - ‬8 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪山口食堂 - ‬11 min walk
  • ‪林游阿好 - ‬8 min walk
  • ‪大稑牛肉麵 - ‬4 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Baroque resort with 3 restaurants and a full-service spa
At RSL Cold & Hot Springs Resort Suao, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this hot springs resort include a children's pool, a gym, and a sauna.
Guests can expect 45-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer spring water baths, rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, espresso makers, and safes.
Hot springs and complimentary bicycles are featured at the resort. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the fitness facility without adult supervision. Guests under 10 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.

Similar properties

Lobby
Lakeshore Hotel Suao
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
$123 nightly
The price is $129
Dec 11 - Dec 12
Total with taxes and fees
Lakeshore Hotel Suao

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 6 km
  • Free train station pick-up and drop-off shuttle from 11:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: TWD 4,180 to 4,180 for adults and TWD 2,750 to 2,750 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Snack Bar

Things to do

  • 10 hot springs
  • Arcade/game room
  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Baroque architecture
  • Built in 2009
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
Due to cleaning, this property's pool is closed from noon to 3 PM daily.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can hop on the airport shuttle (fees apply) or take advantage of the free shuttle service to and from the train station. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.
Property Registration Number 24365486

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 3:00 PM to 10:00 PM.
  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Is a free cancellation option available at RSL Cold & Hot Springs Resort Suao?

RSL Cold & Hot Springs Resort Suao offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around RSL Cold & Hot Springs Resort Suao?

This resort is located in Suao within a short 5-minute walk of Suao Cold Springs. You'll also find Nanfang Ao Fishing Port and Tofu Cape within a short drive.

Is there parking available at RSL Cold & Hot Springs Resort Suao?

Yes, self parking is offered for free at the resort. Though parking is limited, accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Is there a spa at RSL Cold & Hot Springs Resort Suao?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, and massages.

Does RSL Cold & Hot Springs Resort Suao include a casino on the premises?

No, RSL Cold & Hot Springs Resort Suao doesn't have a casino.

Will I find an indoor pool at RSL Cold & Hot Springs Resort Suao?

Yes, this resort has an indoor pool along with an outdoor pool. Guests have pool access between 3:00 PM and 10:00 PM.

Is RSL Cold & Hot Springs Resort Suao good for couples?

There are plenty of amenities for couples at this resort, including an outdoor pool, a bar, and 3 restaurants.

Does RSL Cold & Hot Springs Resort Suao have a hot tub?

No, but this resort does have 10 hot springs.

Does RSL Cold & Hot Springs Resort Suao have a restaurant that serves breakfast?

Yes, RSL Cold & Hot Springs Resort Suao has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Will RSL Cold & Hot Springs Resort Suao allow pets to stay for free?

Yes, pets stay free at RSL Cold & Hot Springs Resort Suao.

Does RSL Cold & Hot Springs Resort Suao have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Can I book a room with a balcony at RSL Cold & Hot Springs Resort Suao?

No, there aren't any guestrooms with balconies at RSL Cold & Hot Springs Resort Suao.

Does RSL Cold & Hot Springs Resort Suao have a wedding venue on site?

There are wedding services available at RSL Cold & Hot Springs Resort Suao if that's in your vacation plans.

RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 391 reviews
Rating 8 - Good. 119 out of 391 reviews
Rating 6 - Okay. 25 out of 391 reviews
Rating 4 - Poor. 6 out of 391 reviews
Rating 2 - Terrible. 10 out of 391 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

YUN AN

Stayed 1 night in Aug 2025

10/10 Excellent

Cheng Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shin Jung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good service
Stayed 1 night in Jul 2025

10/10 Excellent

Vita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staffs are all very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

CHUN LIANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

I WEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ChihMing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒、很舒適的環境，服務人員每個都很熱忱，
Stayed 1 night in Mar 2025

10/10 Excellent

Chin Hsing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chin Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kuo-an

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

TA WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Kind staffs, excellentservice.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

YI CHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適維護得不錯 房間洗澡的沐浴洗髮二罐都放成沐浴乳 早餐精緻好吃 下次希望天氣沒那麼冷時來玩水泡湯
Stayed 1 night in Dec 2024

10/10 Excellent

CHIA HUANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ken

Stayed 1 night in Nov 2024

10/10 Excellent

Dessa, Englewood

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Dessa, Englewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho. Also the breakfast food is just "average", nothing to write home about, just a "meh".
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pai-Yueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很輕鬆的週末體驗

很適合來放鬆，環境清幽，服務人員都很熱心，我們帶狗狗來雖然只能在寵物房待著，不過有監視器可以隨時觀察狗狗情況。
Stayed 1 night in Nov 2024

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

TSENG-WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

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