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The Windsor Hotel by Hoco Hotels Collection

Property class: 2.5

Choose dates to view prices

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

A modern hotel lobby with a sofa, coffee table, and chandelier.
A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.
A modern elevator with a metallic finish, a glass door, and a small sign above it.
A modern living room with a sofa, armchairs, a coffee table, and artwork on the walls.
The Windsor Hotel facade with a classic brick exterior, large windows, and a prominent entrance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

View all photos for Mini Suite

A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.

Mini Suite

8.2 out of 10
Very good
(11 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

A hotel room with a large bed, two chairs, a desk, and a window with a view of buildings.

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a chair, and a wardrobe.

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(12 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A neatly made bed with white linens, two bedside tables with lamps, a large framed artwork above the bed, and a window with curtains on the left.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(27 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King Suite

A modern hotel room with a sofa, a small table, a chair, a bed with white bedding, and two bedside lamps.

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and large windows with curtains.

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Apartment

A modern living room with a sofa, chairs, a coffee table, a rug, a TV, and a lamp.

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 900 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a wooden desk, a chair, a television mounted on the wall, and a window with a view of the city.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Mini Suite

A hotel room with two beds, a large abstract painting, a chandelier, and a round mirror.

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Stratford

Located in Stratford City Centre, The Windsor Hotel by Hoco Hotels Collection is next to popular attractions like Stratford City Hall and Avon Theatre. This 35-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Avon Theatre - 2 min walk - 0.1 miles
  • Studio Theatre - 2 min walk - 0.1 miles
  • Stratford City Hall - 2 min walk - 0.1 miles
  • Avon River - 3 min walk - 0.2 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Black Swan Brewing Company - ‬3 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬4 min walk
  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Jenn And Larry's Brittle And Shakes - ‬4 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Guests of The Windsor Hotel by Hoco Hotels Collection have access to free WiFi in public areas. Self parking is offered for CAD 20 per night. The 24-hour front desk has staff standing by to help with concierge services and luggage storage.
Guests can expect to find free WiFi and 40-inch TVs with digital channels and Netflix. Bathrooms have hair dryers and free toiletries. Espresso makers and ironing boards are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CAD 25 for adults and CAD 10 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Is free cancellation available at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of Sep 6, 2026, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on Sep 7, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Windsor Hotel by Hoco Hotels Collection?

This hotel is situated in Stratford City Centre, just steps from Stratford City Hall and Avon Theatre, and within a short walk of Stratford-Perth Museum. You'll also find Festival Theatre and Tom Patterson Theatre less than a mile away.

Is there parking available at The Windsor Hotel by Hoco Hotels Collection?

Yes, uncovered parking is offered for CAD 20 per night with in/out privileges.

Does The Windsor Hotel by Hoco Hotels Collection feature a casino at the property?

No, The Windsor Hotel by Hoco Hotels Collection doesn't have a casino.

Will I find an indoor pool at The Windsor Hotel by Hoco Hotels Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Windsor Hotel by Hoco Hotels Collection?

Amenities that appeal to couples at this hotel include Netflix, an espresso maker, and turndown service.

Does The Windsor Hotel by Hoco Hotels Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Windsor Hotel by Hoco Hotels Collection feature a restaurant that includes a breakfast menu?

Yes, The Windsor Hotel by Hoco Hotels Collection serves continental breakfast each morning for a surcharge from its restaurant.

Will The Windsor Hotel by Hoco Hotels Collection allow pets to stay for free?

No, pets aren't allowed at The Windsor Hotel by Hoco Hotels Collection though service animals are welcome.

Does The Windsor Hotel by Hoco Hotels Collection have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Windsor Hotel by Hoco Hotels Collection?

The closest major airport to The Windsor Hotel by Hoco Hotels Collection is London, ON (YXU-London Intl.), which is about 25.1 mi away.

Are there rooms with balconies at The Windsor Hotel by Hoco Hotels Collection?

No, there aren't any guestrooms with balconies at The Windsor Hotel by Hoco Hotels Collection.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 192 out of 534 reviews
Rating 8 - Good. 165 out of 534 reviews
Rating 6 - Okay. 91 out of 534 reviews
Rating 4 - Poor. 65 out of 534 reviews
Rating 2 - Terrible. 21 out of 534 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly staff. Clean rooms and good beds. It was a good stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

thom

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to theatres, park and shops. Paid parking and not the greatest view as it is an old hotel and downtown but still enjoyed my stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jeffrey

Friendly staff and clean room!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes breakfast items were fresh and excellent customer service. Airconditioning were perfect too.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great you could walk to restaurants and even the Festival theater. The hotel was old, but I’ll refurbished. It was quiet and we had a very pleasant day.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super efficient check-in (after doing the online check-in), very kind and courteous staff, great location, rooms was clean and comfortable. Not a super large selection of items for breakfast but what was served was quality (sourdough bread, gluten free options etc). Will definitely go back
Stayed 1 night in May 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and very pleasant. Be sure to book parking well in advance. As so often in beautiful small towns, parking is at a premium - not a lot of overnight spaces anywhere.
Stayed 1 night in May 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old antique feel. But clean rooms and very quiet in spite of the old architecture. Friendly staff. Great location for festival goers and within walking distance of local shops and restaurants. Not much in the way of amenities but has a lot of charm.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renewed Windsor Hotel is a gem in the heart of Stratford. Walking distance to the Avon, to restaurants and shops, yummy continental breakfast included in the room. The room itself was a night and day experience from the last time i was here in 2018. An excellent rebirth of a longstanding hotel in the city.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was comfortable and quiet. Parking was a 5 min walk away which was fine because it was free! The hotel is every centrally located to great restaurants.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service
This is an old property that is fairly well maintained. Staff are great, but there's only so much that can be done without a total reno on this place.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
This is a clean property kept with pride. This is also an old building with old building charms. Maintenance must work hard to keep this hotel running well. I would suggest to the hotel to offer a parking shuttle when people need to park offsite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room because it had a large area sitting area with the TV and dining table with 4 chairs with a small fridge and kettle/nespresso machine. This area is separated from sleeping area and bathroom which was very spacious. Great bedding for a comfortable bed were a nice touch. The restaurant downstairs was a great addition.. The staff were very professional and helpful to accommodating my requests.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking spots are limited (and cost $20/day), but a short 6-7 minute walk away is the civic Cooper Lot which is free. The Avon Theatre is only two minutes away, and the Festival Theatre is perhaps 15-20 minutes away. Nicely located.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Incredibly friendly and accommodating staff!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, beds were very comfortable, and for the price, we felt we definitely got our moneys worth. It’s right in the heart of Stratford so an excellent location to explore. While the room was ‘cozy’, and the bathroom might be a challenge for some due to its small space, it had all that was needed for a great sleep. Would go back again!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

chrystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, stay was good.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

connie

Liked: Cleanliness, staff & service, amenities
It was very beautiful old but modern Hotel. The room very clean. The bed was amazingly comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Continental breakfast was fine with a variety of bread and pastry. Overall, the hotel is clean and has an old-time classic feel to it. The room was occasionally noisy as you can hear footsteps from the adjoining room. The room door was very tight to the frame and made a loud cracking noise each time it was opened. The room was very clean and air conditioned, although the bathroom was very cramped.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Bathroom was tiny. Walking shower was, nice and large but you couldn't get 2 people in the bathroom without one of you standing in the shower. Fan did not work. Room was comfy but I think still under some refurbishment. No decorations on the walls but mini fridge and one side chair. Great location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some construction
Stayed 2 nights in Apr 2026