I stayed at the property with my two sons, 12, and 8 yrs old. I called the management the week before arriving, and they were really helpful in letting me know when the condo would be ready, and general information. We checked in, on time, to an amazingly clean, and comfortable condo....including a local gift bag too. We were also fortunate that it had snowed prior to our arrival so that the Toll House lift was running, and we were literally able to ski from the back of our condo to the lift, and back to the front door (via the Home Run) at the end of the day. We had a great time, and will likely rent again