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Tollgate Hotel

2.0 star property
Hotel in Stoke-on-Trent with free parking

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Photo gallery for Tollgate Hotel

Deluxe Twin Room | Iron/ironing board, free WiFi, bed sheets
Front of property
Exterior
Exterior
Soap, shampoo, toilet paper

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • 24/7 front desk

Explore the area

View in a map
Tollgate Hotel & Leisure, Ripon Road, Stoke-on-Trent, England, ST3 3BS
  • Place, Longton Park
    ‪9 min walk‬
  • Place, World of Wedgwood
    ‪4 min drive‬
  • Place, bet365 Stadium
    ‪5 min drive‬
  • Airport, Manchester (MAN)
    ‪52 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Soap, shampoo, toilet paper

Family Room

  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Stoke-on-Trent

Within a short walk of Longton Park, Tollgate Hotel is within 2 miles (3 km) of Gladstone Pottery Museum. This 24-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Longton Park - 9 min walk - 0.5 miles
  • World of Wedgwood - 4 min drive - 2.3 miles
  • bet365 Stadium - 5 min drive - 2.5 miles
  • Trentham Gardens - 6 min drive - 2.5 miles
  • Alton Towers - 24 min drive - 15.2 miles

Getting around

  • Longton Station - 7 min drive
  • Manchester Airport (MAN) - 59 min drive

Restaurants

  • ‪Hem Heath - ‬17 min walk
  • ‪Park inn - ‬3 min drive
  • ‪Costa's Catch of the Day - ‬19 min walk
  • ‪The Coffee House - ‬4 min drive
  • ‪Hungry Horse - ‬16 min walk

About this property

Tollgate Hotel

Hotel in Stoke-on-Trent with free parking
Tollgate Hotel features free WiFi in public areas, meeting rooms, and a meeting room. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include a reception hall and a hair salon.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Housekeeping is available on request.

Similar properties

Front of property
The Sneyd Arms Hotel
  • Free WiFi
  • 24/7 front desk
2.0 out of 10, 9 reviews
$67 nightly
The price is $80
Dec 23 - Dec 24
Total with taxes and fees
The Sneyd Arms Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 11:30 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee: GBP 10 for check-in between 11:30 PM and 4:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to see within easy reach of Tollgate Hotel?

This hotel is located in Stoke-on-Trent within a short 11-minute walk of Longton Park. You'll also find bet365 Stadium and World of Wedgwood within a short drive.

Is parking available on site at Tollgate Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Tollgate Hotel have a casino at the property?

No, Tollgate Hotel doesn't have a casino.

Is there an indoor pool at Tollgate Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tollgate Hotel?

Couples staying at this hotel will appreciate amenities like concierge services and a hair salon plus some guestrooms include park views.

Are there hot tubs at Tollgate Hotel?

No, this hotel doesn't have a spa tub.

Does Tollgate Hotel have a restaurant with a breakfast menu?

No, Tollgate Hotel doesn't have a restaurant that serves breakfast.

Does Tollgate Hotel allow pets to stay for free?

No, pets aren't allowed at Tollgate Hotel.

Are there connecting rooms at Tollgate Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tollgate Hotel?

The closest major airport to Tollgate Hotel is Manchester Airport (MAN), which is about 27.6 mi away.

Can I book a room with a balcony at Tollgate Hotel?

No, there aren't any guestrooms with balconies at Tollgate Hotel.

Tollgate Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

5.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Terry

Disliked: Cleanliness, amenities, property conditions & facilities
The building is run down the hotel had semi permanent residents who looked like they were waiting for interviews with the government for residency in this country also families who must be waiting for social housing cars were being repaired on the carpark area kids running riot it seems more like a block of unloved flats. We didn't get out of the car couldn't see any signs for reception my partner was completely disheartened by the sight before her and was adamant that she would not stay there we had to find another hotel very disappointed by tollgate hotel in stoke why are Expedia are advertising this place....not happy at all!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Emma

Stayed 1 night in Aug 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Bathroom had mould over the ceiling it was disgusting. Broken plug sockets. I paid £90 for 1 night and it truly was disgusting.
Stayed 1 night in Aug 2025

8/10 Good

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hassan

Stayed 1 night in Jul 2025

6/10 Okay

Joanne

Liked: Cleanliness, amenities
The location was c
Stayed 1 night in Jun 2025

6/10 Okay

neil

Stayed 3 nights in Jun 2025

6/10 Okay

neil

Business traveler
Stayed 3 nights in Jun 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
This used to be a nice place to stay, however now its nothing but a lodging for immigrants and single mothers with kids that need housing. Kids running around until approximately 02.00 so if you want a good nights sleep then forget it. Hotel rooms need a good clean and overhaul. No lock on bathroom door so left to swing in the breeze. No window stay on the bathroom window so had to prop open with a shower gell. Toilet seat and lid very loose and sliding plus toilet roll holder fell out of the wall when unravelling toilet roll.Room itself had greasy headmarks on the opening windows, stains running down the wall that haven't been wiped away and above the headboard was a dirty wall where people have sat up on the bed with dirty or greasy hair. Door to room had wooden panels with at least 3 having cracks in them upto about 5 mil wide. There used to be a bar..... no longer there and no breakfast offered as the restaurant has been closed down. Had it not been the night before fathers day and letting my Dad down we would of quite happily drove the 120 miles back home. There were no rooms available in any other local hotels including Premier, Travelodge and Holiday inns so all in all not a good experience..... These conditions may be ok for people needing social housing funded by the tax payer but not paying guests stuck in the odd room between these people living there
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a serious overhaul looking very dated in decoration. Old wall paper on the walls with marking on the paper , carpets need a refresh , small tv which needs to be replaced with a new tv on the wall. Bathroom shower worked but needs a new shower as i couldnt properly turn the shower off after use. Minamul tea facilities in room. Veru poor standard of accommodation but it was quite cheap hotel . Think i will book a different hotel next time
Stayed 1 night in Jun 2025