The Upper House

4.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Upper House

Serves lunch and brunch
Exterior
Property grounds
Executive Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

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The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • World of Wedgwood
    ‪4 min drive‬
  • Trentham Monkey Forest
    ‪6 min drive‬
  • Trentham Gardens
    ‪7 min drive‬
  • Manchester (MAN)
    ‪54 min drive‬

Room options

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

Executive Single Room

  • Sleeps 1
  • 1 Large Twin Bed

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Stoke-on-Trent

World of Wedgwood is within 2 miles (3 km) of The Upper House while other popular attractions such as Trentham Monkey Forest are within 3 miles (5 km). This 24-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • World of Wedgwood - 4 min drive - 1.5 miles
  • Trentham Monkey Forest - 6 min drive - 2.9 miles
  • Trentham Gardens - 7 min drive - 2.9 miles
  • Staffordshire University - 12 min drive - 6.3 miles
  • Waterworld - 15 min drive - 8.2 miles

Getting around

  • Stone Station - 13 min drive
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪The Lakeside - ‬15 min drive
  • ‪The Borehole - ‬6 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Blanc Nri - ‬5 min drive
  • ‪Willow - ‬7 min drive

About this property

The Upper House

Eco-certified hotel with free breakfast and a 24-hour front desk
At The Upper House, guests have access to free WiFi in public areas, conference space, and free newspapers. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers and ironing boards.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • .
  • .

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Is free cancellation available at The Upper House?

The Upper House offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Upper House?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at The Upper House on Sep 28, 2025 start from $114.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Upper House?

This hotel is located in Stoke-on-Trent, close to World of Wedgwood, Trentham Monkey Forest, and Trentham Gardens. You'll also find Longton Park and Gladstone Pottery Museum within a short drive.

Is parking available on site at The Upper House?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does The Upper House feature a casino?

No, The Upper House doesn't have a casino.

Will I find an indoor pool at The Upper House?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Upper House?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Does The Upper House have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Upper House have a restaurant with a breakfast menu?

Yes, The Upper House serves free cooked-to-order breakfasts at . each morning.

Will The Upper House allow pets to stay free of charge?

No, pets aren't allowed at The Upper House though service animals are welcome.

Are there connecting rooms at The Upper House?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Upper House?

The closest major airport to The Upper House is Manchester Airport (MAN), which is about 29.6 mi away.

Are there rooms with balconies at The Upper House?

Yes, some guestrooms at The Upper House offer a balcony and may feature garden views.