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The Upper House

4.0 star property
Hotel with free breakfast, near World of Wedgwood

Choose dates to view prices

Photo gallery for The Upper House

Serves lunch and brunch
Property grounds
Executive Double Room | Iron/ironing board, free WiFi, bed sheets
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • Place, World of Wedgwood
    ‪4 min drive‬
  • Place, Trentham Gardens
    ‪6 min drive‬
  • Place, Alton Towers
    ‪26 min drive‬
  • Airport, Manchester (MAN)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Iron/ironing board, free WiFi, bed sheets

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Iron/ironing board, free WiFi, bed sheets

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Iron/ironing board, free WiFi, bed sheets

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Iron/ironing board, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

Iron/ironing board, free WiFi, bed sheets

Executive Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Stoke-on-Trent

World of Wedgwood is within 2 miles (3 km) of The Upper House while other popular attractions such as Trentham Monkey Forest are within 3 miles (5 km). This 24-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • World of Wedgwood - 4 min drive - 1.5 miles
  • Trentham Gardens - 6 min drive - 2.9 miles
  • Regent Theatre - 15 min drive - 7.5 miles
  • Waterworld - 15 min drive - 9.5 miles
  • Alton Towers - 26 min drive - 16.1 miles

Getting around

  • Stone Station - 13 min drive
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪The Lakeside - ‬15 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Willow - ‬7 min drive
  • ‪Cadwaladers - ‬10 min drive
  • ‪Frankie & Benny's - ‬7 min drive

About this property

The Upper House

Hotel with free breakfast, near World of Wedgwood
At The Upper House, guests have access to free WiFi in public areas, conference space, and free newspapers. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers and ironing boards.

Similar properties

Property grounds
The Manor Guesthouse
  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
9.0 out of 10, Wonderful, 138 reviews
$114 nightly
The price is $137
Jan 16 - Jan 17, 2026
Total with taxes and fees
The Manor Guesthouse

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Is free cancellation available at The Upper House?

The Upper House offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Upper House?

As of Dec 31, 2025, prices found for a 1-night stay for 2 adults at The Upper House on Jan 10, 2026 start from $150.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Upper House?

This hotel is located in Stoke-on-Trent, close to World of Wedgwood, Trentham Monkey Forest, and Trentham Gardens. You'll also find Longton Park and Gladstone Pottery Museum within a short drive.

Is there parking available at The Upper House?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does The Upper House feature a casino?

No, The Upper House doesn't have a casino.

Will I find an indoor pool at The Upper House?

No, there is no indoor pool at this hotel.

Is The Upper House a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Does The Upper House have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Upper House have a restaurant with a breakfast menu?

Yes, The Upper House serves free cooked-to-order breakfasts each morning from its restaurant.

Will The Upper House allow pets to stay free of charge?

No, pets aren't allowed at The Upper House though service animals are welcome.

Does The Upper House have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Upper House?

The closest major airport to The Upper House is Manchester Airport (MAN), which is about 29.6 mi away.

Are there rooms with balconies that I can book at The Upper House?

Yes, some guestrooms at The Upper House offer a balcony and may feature garden views.

The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 226 out of 307 reviews
Rating 8 - Good. 66 out of 307 reviews
Rating 6 - Okay. 10 out of 307 reviews
Rating 4 - Poor. 3 out of 307 reviews
Rating 2 - Terrible. 2 out of 307 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
Stayed 1 night in Sep 2025

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stopover in a beautiful Victorian garden. Couldn’t eat dinner as they were busy and breakfast options limited. Will stay again if we can though
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Property conditions & facilities, room comfort

Could have been better

Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 night holiday :-)

Super 7 night stay in a lovely family feel run hotel. Stunning house hotel and location, good food, fantastic staff who went the extra mile, nothing was too much trouble. So relaxing and they have a lovely cat called Bella 😻 🐈‍⬛️
Stayed 7 nights in Aug 2025

10/10 Excellent

Carole

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ben, Edmonton

Liked: Amenities, property conditions & facilities
Beautiful grounds and history
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

A favourite stop-off

Excellent experience. Ideally placed if you travel up and down the country and very comfortable. Dinner excellent, breakfast too. The sitting room is very relaxed, and there is a resident cat who doesn't bother you at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Dianne

Liked: Amenities
An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

Beautiful places to stay for a day or two and chill. Lovely grounds to walk around.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, location was great and the house was very charming.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Amenities
This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
The venue is very relaxed, small and fab decor
Stayed 2 nights in Jul 2025

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Keith, Chilliwack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we were looking for, all the staff were extremely helpful. The breakfast was excellent and our room was comfortable
Stayed 13 nights in Jun 2025

2/10 Terrible

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Lovely staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Warm welcome. Nice location. Excellent breakfast. Would definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
Stunning location, great staff and very much recommended
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Our second time at the Upper House and it didn't disappoint - we had a comfortable stay (in the same room as on our first visit!), and the food was as good as we remembered. We enjoyed the gardens in bloom and the walks from the doorstep. I'm sure it won't be our last visit.
Stayed 2 nights in May 2025