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The Westin Beach Resort & Spa at Frenchman's Reef

4.5 star property
Luxury resort on the beach, with 3 outdoor swimming pools

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3 outdoor pools, cabanas (surcharge), pool umbrellas
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Exterior
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Popular LocationHavensight Mall4 min drive
  • Popular LocationBolongo Bay6 min drive
  • Popular LocationMagens Bay Beach18 min drive
  • AirportSt. Thomas (STT-Cyril E. King)18 min drive

Room options

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, View

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

10/10 Exceptional
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

8.3/10 Very Good
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, View (Balcony)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, View (Balcony)

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 355 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charlotte Amalie

The Westin Beach Resort & Spa at Frenchman's Reef places you next to Frenchman's Bay and Pacquereau Bay. This 394-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 3 restaurants.
View more Resorts in Charlotte AmalieOpens in a new window

What's nearby

  • Havensight Mall - 4 min drive
  • Yacht Haven Grande Marina - 4 min drive
  • Bolongo Bay - 6 min drive
  • Bluebeards Beach - 10 min drive
  • Magens Bay Beach - 18 min drive

Getting around

  • The nearest major airports are:<br />St. Thomas (SPB-St. Thomas Seaplane Base): 12-min drive, 3.4 mi/5.5 km<br /> Cyril E. King Airport (STT): 19-min drive, 5.8 mi/9.3 km<br /> <p>The preferred airport is Cyril E. King Airport (STT). </p>

Restaurants

  • The Tap & Still - 3 min drive
  • Virgin's Haven - 4 min drive
  • Dockside Bar - 4 min drive
  • The Smoking Rooster - 3 min drive
  • Wendy’s - 3 min drive

About this property

The Westin Beach Resort & Spa at Frenchman's Reef

Luxury resort on the beach, with 3 outdoor swimming pools
Guests of The Westin Beach Resort & Spa at Frenchman's Reef have access to a full-service spa, 3 outdoor pools, and a gym. Valet parking is USD 35 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 42 per person one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this beach resort include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and 65-inch Smart TVs with digital channels and Netflix. Tempur-Pedic beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Free babysitting
  • Free crib
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - December 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 65-inch Smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin Beach Resort & Spa at Frenchman's Reef Resort
The Westin Beach Resort & Spa at Frenchman's Reef St. Thomas

Frequently asked questions

Are free cancellation options available at The Westin Beach Resort & Spa at Frenchman's Reef?

The Westin Beach Resort & Spa at Frenchman's Reef offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Westin Beach Resort & Spa at Frenchman's Reef?

As of May 31, 2024, prices found for a 1-night stay for 2 adults at The Westin Beach Resort & Spa at Frenchman's Reef on Jun 28, 2024 start from $403.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Westin Beach Resort & Spa at Frenchman's Reef?

This resort is located in St. Thomas, just steps from Pacquereau Bay and Morningstar Beach, and within a short walk of Frenchman's Bay. You'll also find Bolongo Bay and Havensight Mall within a short drive.

Is parking available on site at The Westin Beach Resort & Spa at Frenchman's Reef?

Yes, valet parking is offered for USD 35 per day. Accessible parking is also available for guests.

Is a spa located at The Westin Beach Resort & Spa at Frenchman's Reef?

Heavenly Spa is the resort's spa and services include hot stone massages, prenatal massages, and couples treatments.

Does The Westin Beach Resort & Spa at Frenchman's Reef have a casino?

No, The Westin Beach Resort & Spa at Frenchman's Reef doesn't have a casino.

Will I find an indoor pool at The Westin Beach Resort & Spa at Frenchman's Reef?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

Is The Westin Beach Resort & Spa at Frenchman's Reef good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and an ocean-view restaurant.

Does The Westin Beach Resort & Spa at Frenchman's Reef have a hot tub?

No, but guests can enjoy a steam room at this resort.

Does The Westin Beach Resort & Spa at Frenchman's Reef feature a restaurant that includes a breakfast menu?

Yes, The Westin Beach Resort & Spa at Frenchman's Reef has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Beach Resort & Spa at Frenchman's Reef allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Westin Beach Resort & Spa at Frenchman's Reef for a fee of USD 50 per pet, per stay.

Does The Westin Beach Resort & Spa at Frenchman's Reef have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to The Westin Beach Resort & Spa at Frenchman's Reef?

The closest major airport to The Westin Beach Resort & Spa at Frenchman's Reef is St. Thomas (SPB-St. Thomas Seaplane Base), which is 3.4 mi away (12 minutes by car). Another top airport is Cyril E. King Airport (STT), which is located 5.8 mi away (19-minute drive).

Can I book a room with a balcony at The Westin Beach Resort & Spa at Frenchman's Reef?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or garden views.

Does The Westin Beach Resort & Spa at Frenchman's Reef host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Beach Resort & Spa at Frenchman's Reef.

The Westin Beach Resort & Spa at Frenchman's Reef Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 388 out of 1010 reviews" "
Rating 8 - Good. 333 out of 1010 reviews" "
Rating 6 - Okay. 177 out of 1010 reviews" "
Rating 4 - Poor. 71 out of 1010 reviews" "
Rating 2 - Terrible. 41 out of 1010 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neisaliz Marrero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was very Grand and Luxurious. Beautiful, peaceful with fantastic views from our balcony. Will definitely visit again.
Stayed 3 nights in May 2024

6/10 Okay

Bridgette

Traveled with family
Liked: Staff & service
I spent seven nights at the Westin Frenchman's Reef. I met some of the friendliest groups of staff members I have encountered in all my travels, and that is at least two vacations per year for the last ten years. 5.5 out of 5 STARS to them all, front front-desk, wait staff, housekeepers, door person, and the maintenance man who assisted in carrying heavy bags down the stairs. The Frenchman Reef is a pretty place on a gorgeous waterfront property. On the other hand, I was caught off guard, and my experience went downhill. This was because of the outrageous amount I had to pay, in addition to the price I paid Orbitz for a package, which was $4424 for airfare, a double room, and an ocean view room. This is my second day back from St Thomas VI, and I came up with roughly an additional $ 3,866 I spent in the seven days there. Not counting Daily Cash tips for the excellent staff we encountered. On the first day there, we went to the restaurant Luna Mar; this cost $156 for two, one appetizer and two meals. (A bottle of water was $10.00.) For principle, we began drinking tap water from then on. This additional three-thousand-dollar plus included a $75-dollar-per-day resort fee, two excursions, food at the hotel and off, and a taxi fair when lunch and dinner at the Frenchman got boring. The first three days we spent at the hotel on food alone was $750 (including $75 per day for resort fees and one excursion).
Stayed 7 nights in May 2024

10/10 Excellent

Timothy Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 7 nights in Mar 2024

6/10 Okay

Lauren

Ok
Stayed 3 nights in Jan 2024

10/10 Excellent

Meseret

Stayed 1 night in Feb 2024

8/10 Good

Yashita

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Feb 2024

4/10 Poor

john, Fort salonga

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This is my first time EVER reviewing a Marriott property in 27 years of being a loyal Marriott owner and user of all their properties With the exception of one staff member at the front desk The staff was either rude, LAZY ,inattentive and all on their cell phones. Slow would be an understatement .We checked in and there were blood drips on our comforter clear as a could be. The air conditioner filter was clogged with debris and shut down last night of our stay putting the room to 76 degrees. resort 4 months open- Watch out for overcharging your bill- watch out especially for the taxi drivers who ,if you are not aware of set pricing , try to overcharge you. As an example-coming in from airport should have been 16$ a person with 1bag-somehow it got to 44 -on the way back should have been 16$ per person again - our driver said 83$ because it was only us and it was considered a private taxi- I showed him rates and amazingly it turn into 32$ -on property restaurants were overpriced undersized portion and took forever to get service and food . Last night of stay we waited 20 minutes just to get drinks to a table for 2 - bar ran out of beer during happy hour 4 x's Breakfast -to get a cup Of coffee-waitress went got cup-then got coffee then got milk stopping at other tables, coffee was cold by then and forget about getting a cup of tea Overall the Westin was a beautiful resort but Marriott needs to clean house starting with manager- -overpriced/horrible staff get some management
Stayed 2 nights in Feb 2024

4/10 Poor

Jeanette

Stayed 6 nights in Feb 2024

10/10 Excellent

Celita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and accommodating. Room was clean and room service was on point
Stayed 3 nights in Feb 2024