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Pier House

3.5 star property
Beach bed & breakfast with a restaurant and a bar

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Photo gallery for Pier House

Spa
Exterior detail
Terrace/patio
Restaurant
Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Porthpean Beach
    ‪18 min walk‬
  • Place, Eden Project
    ‪7 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪30 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 49 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Signature Double Room

Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Twin Room

Signature Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Signature Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

St Austell

Pier House places you next to Charlestown Harbour and Charlestown Shipwreck and Heritage Centre. This 23-room, 3.5-star bed & breakfast has a restaurant and a bar/lounge, along with free in-room WiFi.
View more B&B in St AustellOpens in a new window

What's nearby

  • Charlestown Harbour - 2 min walk - 0.1 miles
  • Porthpean Beach - 18 min walk - 1.0 mile
  • Eden Project - 7 min drive - 2.6 miles
  • Pentewan Sands Beach - 7 min drive - 4.5 miles
  • Lost Gardens of Heligan - 10 min drive - 6.4 miles

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪Pier House Hotel & Restaurant - ‬2 min walk
  • ‪The Britannia Inn - ‬3 min drive
  • ‪The sandy - ‬4 min drive
  • ‪Francine's Fish And Chips - ‬3 min drive
  • ‪Duke of Cornwall - ‬18 min walk

About this property

Pier House

Beach bed & breakfast with a restaurant and a bar
Pier House features free WiFi in public areas and a terrace. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, desks, and wardrobes or closets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Are free cancellation options available at Pier House?

Pier House provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near Pier House?

This bed & breakfast is located in St Austell, just steps from Charlestown Harbour and Charlestown Shipwreck and Heritage Centre, and within a short walk of Charlestown Beach. You'll also find Eden Project and Duporth Beach within a short drive.

Is parking available on site at Pier House?

No, there isn't parking at this bed & breakfast.

Does Pier House have a casino?

No, Pier House doesn't have a casino.

Will I find an indoor pool at Pier House?

No, there is no indoor pool at this bed & breakfast.

Is Pier House a good place to stay for couples?

Couples staying at this bed u0026 breakfast will appreciate amenities like a smart TV as well as a bar and a restaurant.

Does Pier House have a hot tub?

No, this bed & breakfast doesn't have a spa tub.

Does Pier House feature a restaurant that includes a breakfast menu?

No, Pier House doesn't have a restaurant that serves breakfast.

Will Pier House allow pets to stay for free?

No, pets aren't allowed at Pier House.

Does Pier House have connecting rooms?

No, this bed & breakfast doesn't feature connecting guestrooms.

How close is the airport from Pier House?

The closest major airport to Pier House is Newquay (NQY-Newquay Cornwall), which is 17 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Pier House?

No, there aren't any guestrooms with balconies at Pier House.

Reviews

Pier House Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 293 out of 363 reviews
Rating 8 - Good. 50 out of 363 reviews
Rating 6 - Okay. 12 out of 363 reviews
Rating 4 - Poor. 5 out of 363 reviews
Rating 2 - Terrible. 3 out of 363 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean in excellent condition with a spacious bathroom. There was a mini bar with some free drinks and some payable. We had a sea view and it was very quiet. The restaurant was amazing food and the free breakfast was also amazing. Would love to come back at some point. Would re ommend this for a trip to the Eden Project and we even went out on a fast boat ride with Seafari and had a trip to the Austell Brewery.
Stayed 2 nights in May 2025

6/10 Okay

Jenny

Business traveler
Liked: Cleanliness, staff & service, amenities
The shower was tiny and the room doors slammed shut. Staff were really nice. Menu choice could be wider. Bed really comfortable. Too many steps up to room and so many doors. Great location close to the sea. Excellent breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

It was amazing. And very friendly and cosy.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and rooms were excellent - only disappointment for me was no alternative pillows- they were feather filled and to soft for me I prefer a firmer one - also a lot of building work going off nearby which isnt anything to do with the pier house but consequently it looks very untidy and denies access to the pier itself !
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Average at best

Very noisy building, heavy footsteps/snoring/showers all audible. Front of house couldn't/wouldn't move our room. Bar next door had blaring music all day and to 11pm. Food not the best. Breakfast service slow even though there was only another table being served.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wayne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look forward to returning!

Amazing stay at the Pier House! Staff were so kind and attentive. Rooms brand new - spacious and comfortable. Right on the beach, coastal walk. And restaurant delightful - generous portions of wonderful local foods and great wine. Lively scene indoors and out, yet peaceful and quiet up in room. I highly recommend and look forward to returning.
Stayed 4 nights in Mar 2025

8/10 Good

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. The refurb p l
Stayed 1 night in Mar 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly people, gorgeous room
Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a wonderful stay. The room was fantastic and was upgraded to a king size room from cabin room. The whole interior is immaculate and the breakfast was delicious.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, great accommodation, lovely rooms, nice food and drink. Location could not be better. Staff were wonderful, friendly and chatty. We will be coming back. The only improvement we can suggest is for the doors to rooms to have soft closing mechanisms as the doors constantly slam shut.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.
Stayed 1 night in Feb 2025

10/10 Excellent

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025