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Pier House

Property class: 3.5

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Photo gallery for Pier House

A coastal scene with rough sea waves crashing against a concrete barrier.
An outdoor patio with wooden tables and chairs, overlooking a body of water and a stone building with a sloped roof.
Beach/ocean view
A cozy dining area with a view of a pier and water, featuring striped curtains, a stone wall, and a table with candles.
A room with a window seat, a wooden desk, a lamp, and a television on the wall.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Duporth Beach
    ‪14 min walk‬
  • Place, Porthpean Beach
    ‪5 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪39 min drive‬

Room options

View all photos for Signature Double Room

A bedroom with a wooden ceiling, a large bed with a green bedspread, a window with curtains, and a view of buildings outside.

Signature Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Harbor view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A neatly arranged bedroom with a bed, bedside table, lamp, and a desk with chair.

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, and a door leading to another room.

Standard Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Cosy)

A compact hotel room with a bed, a coffee machine, a hanging robe, and a framed artwork on the wall.

Double Room (Cosy)

9.0 out of 10
Wonderful
(4 reviews)
  • 54 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

A hotel room with a large bed, a seating area with a sofa, a window with a view, a wardrobe, and a bedside table with a lamp.

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

St Austell

Pier House places you next to Charlestown Harbour and Charlestown Beach. This 23-room, 3.5-star bed & breakfast has a restaurant and a bar/lounge, along with free in-room WiFi.
View more B&B in St AustellOpens in a new window

What's nearby

  • Charlestown Harbour - 2 min walk - 0.1 miles
  • Charlestown Beach - 3 min walk - 0.2 miles
  • Duporth Beach - 14 min walk - 0.8 miles
  • Pinetum Park and Pine Lodge Gardens - 3 min drive - 1.1 miles
  • Porthpean Beach - 5 min drive - 1.5 miles

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪Duke of Cornwall - ‬18 min walk
  • ‪Pier House Hotel & Restaurant - ‬2 min walk
  • ‪Rashleigh Arms - ‬3 min walk
  • ‪Chinese Kitchen - ‬16 min walk
  • ‪The Carlyon Arms - ‬3 min drive

About this property

Pier House

Pier House features free WiFi in public areas and a terrace. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, desks, and wardrobes or closets.

Similar properties

A pub with outdoor seating, wooden tables, wicker chairs, and a pergola.
Rashleigh Arms
St Austell
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
9.0 out of 10, Wonderful, 252 reviews
$100 nightly
The price is $120
Nov 10 - Nov 11
Total with taxes and fees
Rashleigh Arms

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 20.00 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 25 per stay
  • Cribs/infant beds are available for GBP 5.00 per stay

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.00 per stay
  • Rollaway bed fee: GBP 25 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Are free cancellation options available at Pier House?

Pier House provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Pier House?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Pier House on Nov 10, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Pier House?

This bed & breakfast is located in St Austell and just steps from Charlestown Harbour and Charlestown Beach. You'll also find Eden Project and Pinetum Park and Pine Lodge Gardens within a short drive.

Does Pier House have a casino?

No, Pier House doesn't have a casino.

Will I find an indoor pool at Pier House?

No, there is no indoor pool at this bed & breakfast.

Does Pier House have a hot tub?

No, this bed & breakfast doesn't have a spa tub.

Does Pier House feature a restaurant that includes a breakfast menu?

No, Pier House doesn't have a restaurant that serves breakfast.

Will Pier House allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pier House for a fee of GBP 20.00 per pet, per stay. The property also provides food and water bowls.

How close is the airport from Pier House?

The closest major airport to Pier House is Newquay (NQY-Newquay Cornwall), which is 17 mi away (28 minutes by car).

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 336 out of 408 reviews
Rating 8 - Good. 52 out of 408 reviews
Rating 6 - Okay. 12 out of 408 reviews
Rating 4 - Poor. 5 out of 408 reviews
Rating 2 - Terrible. 3 out of 408 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, fabulous staff and food, parking nearby.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel set right next to the harbour and beach. Staff are really friendly, food is great too and reasonably priced. Breakfast very good too.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently good stayed several times
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hosts, amazing food (both dinner and breakfast), spacious room and a lovely neighbourhood! We will come back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel right on the pier. Incredible value for money. Best hotel room and breakfast we’ve had in Cornwall!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, in a lovely location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, scenery is beautiful.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Rooms were amazing and the location was perfect!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and staff very attentive.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation-lovely staff and a great breakfast !
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous place to stay in lovely Charlestown. The hotel, bar and amenities are excellent. There is a lively terrace to have a drink and something to eat while you soak up the views of the sea and harbour. The staff are all lovely and make you feel very much at home. We have visited before and it’s nice to pick up conversations with staff who make the effort to make you feel welcome. It’s an ideal place to stay if you are visiting the Eden Project or if you want a base to explore the St Austell and Fowey area. The rooms are very nicely decorated and feel plush. There is also free parking at the sister pub up the road, the Rashleigh Inn. All in all - top place to stay and lovely people!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

We had a superb stay highly recommend
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, clean, friendly staff, good food, will be back.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic St. Germain Winter High Spritz cocktail, incredible dinner and breakfast!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about this lovely place , will definitely come again
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Great location,
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay, lovely staff, great food and wonderful sea views from the room.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel matched with an incredible location
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a stunning location.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly, lovely room and lovely food. Highly recommended
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel this was our second stay
Stayed 2 nights in Oct 2022

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