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Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Terrace/patio
Free daily on-the-go breakfast
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
375 Whitney Ave, Holyoke, MA, 01040
  • Place, Holyoke Mall
    ‪2 min walk‬
  • Place, Ashley Watershed
    ‪5 min walk‬
  • Place, Holyoke Crossing
    ‪18 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

55-inch TV with satellite channels, DVD player

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

55-inch TV with satellite channels, DVD player

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (1 Bedroom)

55-inch TV with satellite channels, DVD player

Suite, 1 King Bed (1 Bedroom)

9.0 out of 10
Wonderful
(32 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

King Corner Studio Suite-Non-Smoking

  • Sleeps 4
  • Free WiFi

Queen Studio Suite-Non-Smoking

  • Sleeps 4
  • Free WiFi

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4
  • Free WiFi

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6
  • Free WiFi

1 King 2 Qn Beds 2 Bdrm 2 Bath Suite Nonsmok

  • Sleeps 8
  • Free WiFi

King Studio With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible And Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Queen Hearing Accessible Suite Nonsmoking

  • Sleeps 6
  • Free WiFi

Mobility/Hearing Access Two Queen Suite with Tub

  • Sleeps 6
  • Free WiFi

Mobility/Hearing Access Premium King Studio with Roll in Shower

  • Sleeps 4
  • Free WiFi

About the neighborhood

Holyoke

Holyoke Mall is a short stroll from Homewood Suites by Hilton Holyoke-Springfield/North, and other popular attractions like Wistariahurst Museum are within a 10-minute drive. This 114-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Holyoke Mall - 2 min walk - 0.1 miles
  • Ashley Watershed - 5 min walk - 0.3 miles
  • Holyoke Crossing - 18 min walk - 1.0 mile
  • Bear Hole Watershed - 4 min drive - 1.1 miles
  • Six Flags New England - 21 min drive - 14.9 miles

Getting around

  • Springfield Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 37 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬20 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Cinnabon - ‬15 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Guests staying at Homewood Suites by Hilton Holyoke-Springfield/North enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, conference space, and coffee/tea in a common area.
Guests can expect 55-inch TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include kitchens, sofa beds, and refrigerators.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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9.0 out of 10, Wonderful, 1,011 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 9 2025 to May 16 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0010261370.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Frequently asked questions

Is free cancellation available at Homewood Suites by Hilton Holyoke-Springfield/North?

Homewood Suites by Hilton Holyoke-Springfield/North provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Homewood Suites by Hilton Holyoke-Springfield/North?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Holyoke-Springfield/North on May 26, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Homewood Suites by Hilton Holyoke-Springfield/North?

This hotel is located in Holyoke within a short 5-minute walk of Holyoke Mall. You'll also find Connecticut River and Olympia Ice Center within a short drive.

Is parking available on site at Homewood Suites by Hilton Holyoke-Springfield/North?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Homewood Suites by Hilton Holyoke-Springfield/North feature a casino on the premises?

No, Homewood Suites by Hilton Holyoke-Springfield/North doesn't have a casino.

Is there an indoor pool at Homewood Suites by Hilton Holyoke-Springfield/North?

Yes, this hotel has an indoor pool along with a hot tub.

Is Homewood Suites by Hilton Holyoke-Springfield/North good for couples?

Amenities that appeal to couples at this hotel include premium bedding, a kitchen, and free wired internet.

Does Homewood Suites by Hilton Holyoke-Springfield/North have a hot tub?

No, this hotel doesn't have a spa tub.

Does Homewood Suites by Hilton Holyoke-Springfield/North have a restaurant that serves breakfast?

Homewood Suites by Hilton Holyoke-Springfield/North offers free on-the-go breakfast each morning though there is no restaurant.

Does Homewood Suites by Hilton Holyoke-Springfield/North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites by Hilton Holyoke-Springfield/North for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Homewood Suites by Hilton Holyoke-Springfield/North have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Homewood Suites by Hilton Holyoke-Springfield/North?

The closest major airport to Homewood Suites by Hilton Holyoke-Springfield/North is Westfield, MA (BAF-Barnes Municipal), which is 7.4 mi away (24 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 7.7 mi away (16-minute drive).

Are there rooms with balconies that I can book at Homewood Suites by Hilton Holyoke-Springfield/North?

No, you won't find guestrooms with balconies at Homewood Suites by Hilton Holyoke-Springfield/North.

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mara

Traveled with family
Liked: Cleanliness, staff & service
The hotel was under renovation so while the room was completely brand new the rest of it felt like walking through the ruins a little bit. Also, the electric stove top was not functional? And even if it was, there was no cookware. Not sure the point of having a stove top that didn’t work, it was a little disappointing as I bought some food that needed to be cooked on the stove and I had to cook it in the microwave instead, not so great.
Stayed 2 nights in Apr 2026

10/10 Excellent

Roberto

Stayed 2 nights in Jan 2026

10/10 Excellent

Ha

Stayed 1 night in Jan 2026

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Don’t stay here until renovations are over and even then the staff and management are rude and hot tub is broken and pool is cold, DONT STAY
Stayed 4 nights in Jan 2026

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Stafff was rude and the renovations are absurd it’s banging and clanging all day long
Stayed 3 nights in Jan 2026

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The workers who are renovating the whole hotel to work above your rooms and the staff who says just deal with it, I had to yell at them myself but they don’t understand a word your saying
Stayed 1 night in Jan 2026

6/10 Okay

Natilia

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Candida

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 1 night in Jan 2026

8/10 Good

Phalba

Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin, holyoke

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin, holyoke

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Kwanza

Stayed 1 night in Dec 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and helpful. Nicest hotel staff I have ever encountered! Hotel is well maintained.
Stayed 4 nights in Dec 2025

10/10 Excellent

MELISSA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely love it here. My husband and I stay here a couple times a year for a getaway. The staff is always pleasant. They are renovating the hotel, but it is not affecting the stay at all. I highly recommend this hotel. I cannot wait for my next stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

6/10 Okay

Angela

Liked: Cleanliness
Ok - seemed ready for updating
Stayed 2 nights in Nov 2025

10/10 Excellent

Phalba

Stayed 2 nights in Nov 2025

10/10 Excellent

Phalba

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Nov 2025

6/10 Okay

Josh

Stayed 4 nights in Nov 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Amenities
Front desk was rude We were told we were going to a crib in the room We called 3 times to make sure we were told it was a crib and not a pack n play When we showed up there was no crib when I called I was told that tgey would send one up right away I waited then called back and was told the houseman was busy vacuuming and would come up after he was finished I told them it was unacceptable my son in law had to go and get it There was no crib it was a pack n play I was told this is all they had tgey don’t have cribs The front desk young man was rude and didn’t care he said he talked to his manager who would not talk to me and he said they have cribs I would never stay here ever again Had it not been thanksgiving evening i would have driven home Horrible experience
Stayed 1 night in Nov 2025

10/10 Excellent

Ikenna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool and breakfast was great. And the bed, I’m thinking of getting my own bed like that
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Nov 2025

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