Hampton Inn & Suites Springfield/Downtown

Property class: 2.5

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Springfield/Downtown

A reception area with a wooden reception desk, framed pictures on the wall, a small plant, and a hallway leading to an exit.
A hotel with a parking lot and a large dome structure in the background.
A conference room with two desktop computers, a printer, and two office chairs.
An indoor swimming pool with a pool lift, a changing room, and a view of the outside.
A spacious dining area with multiple tables and chairs, a sofa, and patterned curtains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

1 King Microwv/Fridge Ns

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(128 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 420 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

Studio, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed
  • Free wired internet

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Accessible (Hearing Impaired)

  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Springfield

Located in South End, Hampton Inn & Suites Springfield/Downtown is within a 10-minute walk of popular sights such as Naismith Memorial Basketball Hall of Fame and Titanic Museum. This 87-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Titanic Museum - 8 min walk - 0.5 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min walk - 0.5 miles
  • MGM Springfield - 8 min walk - 0.5 miles
  • MassMutual Center - 16 min walk - 0.9 miles
  • Springfield Museums - 17 min walk - 0.9 miles

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk
  • ‪Murphy's Law - ‬9 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

At Hampton Inn & Suites Springfield/Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Guests are required to download the property's Hilton Honors mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

  • A damage deposit of USD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-2 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0005682810.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and PayPal.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Springfield Downtown Hotel

Hampton Inn Springfield Downtown Hotel

Hampton Inn Springfield Downtown

Hotel Hampton Inn & Suites Springfield / Downtown Springfield

Springfield Hampton Inn & Suites Springfield / Downtown Hotel

Hotel Hampton Inn & Suites Springfield / Downtown

Hampton Inn & Suites Springfield / Downtown Springfield

Hampton Inn Suites Springfield / Downtown

Hampton Inn Hotel

Hampton Inn

Hampton Springfield Downtown

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Springfield/Downtown?

Hampton Inn & Suites Springfield/Downtown offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on Oct 19, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hampton Inn & Suites Springfield/Downtown?

This hotel is situated in South End, just steps from Naismith Memorial Basketball Hall of Fame, and within a 10-minute walk of MGM Springfield and Titanic Museum. You'll also find Hampden Law Library and MassMutual Center less than a mile away.

Does Hampton Inn & Suites Springfield/Downtown include a casino at the property?

No, Hampton Inn & Suites Springfield/Downtown doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Springfield/Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Does Hampton Inn & Suites Springfield/Downtown have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Springfield/Downtown serves free buffet breakfast each morning from its snack bar.

Will Hampton Inn & Suites Springfield/Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Springfield/Downtown for a fee of USD 75 per accommodation, per stay.

What is the closest airport to Hampton Inn & Suites Springfield/Downtown?

The closest major airport to Hampton Inn & Suites Springfield/Downtown is Springfield Union Station (ZSF), which is 2 mi away (6 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 15.8 mi away (30-minute drive).

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodations and service for a reasonable price
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean, it was a nice stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean staff was very nice and the breakfast was very good.
Stayed 2 nights in May 2026
Verified review

8/10 Good

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was really nice and clean and the stay was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. Our room was very comfortable. the staff were all very friendly and helpful. Would definitely stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, amenities
Everything was great staff very pleasant room very clean with definitely going back August
Stayed 1 night in May 2026
Verified review

8/10 Good

Donna

The room was clean, breakfast was hot and it was easy to park.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly. The hotel was very clean, and our rooms were too. We had a great weekend stay here for Ironman 70.3 Western Mass.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, good parking, close to things to do
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff clean room efficient close to everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed and nice shower . Room was huge and spacious
Stayed 1 night in May 2026
Verified review

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness
Disliked: Staff & service
Room clean and bed was comfortable. I feel pricing for the room was a little pricey
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, plentiful and good hours of operation...Nice Big clean room...Friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room. Front desk staff was very friendly at both check in and check out. Decent breakfast with a good variety
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff food and cleanliness was great. Parking was convenient.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to many of the sites of the city.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, clean place, breakfast super ;-) , everything nice. Thank you
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Beds comfy and room nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service…comfortable stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kimberly J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick night away. We arrived late and the staff was incredibly friendly. Clean property with easy parking.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff was very helpful and pleasant. Breakfast was good. I would definitely book again.
Stayed 2 nights in Apr 2026