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Hoshino Resorts KAI Poroto

4.0 star property

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Photo gallery for Hoshino Resorts KAI Poroto

A modern building with a glass facade reflecting a landscape and a pool area with a wooden ceiling.
Creator video
A modern living room with a large window, a sofa, a coffee table, and a TV.
An attic room with a wooden ceiling, a large window, a sofa, and two small tables.
A modern interior with a stone fireplace, wooden flooring, and a large window overlooking a body of water.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902
  • Place, Upopoy National Ainu Museum and Park
    ‪1 min walk‬
  • Place, Lake Poroto
    ‪6 min walk‬
  • Place, Shiraoi Tourist Information Center
    ‪9 min walk‬

Room options

View all photos for Western-style Room TA3, Non Smoking

A modern living room with a large window, a flat-screen TV, and a wooden accent wall.

Western-style Room TA3, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Western-style Room FA4, Non Smoking

A modern living room with a large window overlooking a lake, a gray sectional sofa, and a small table with a cup.

Western-style Room FA4, Non Smoking

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

A modern room with a large window overlooking a lake, a dining area with a table and chairs, and a kitchen area with a counter and chairs.

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

A modern living room with a large window, a sofa, a coffee table, and a TV.

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Shiraoi

Hoshino Resorts KAI Poroto places you adjacent to Upopoy National Ainu Museum and Park. This 42-room, 4-star ryokan has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Upopoy National Ainu Museum and Park - 1 min walk - 0.1 miles
  • Lake Poroto - 6 min walk - 0.4 miles
  • Shiraoi Tourist Information Center - 9 min walk - 0.5 miles
  • Lake Shikotsu - 37 min drive - 23.9 miles
  • Jigokudani - 38 min drive - 19.4 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 41 min drive

Restaurants

  • ‪マザーズ よこすと食堂 - ‬2 min drive
  • ‪大鳳 中華レストラン - ‬13 min walk
  • ‪輪果 - ‬8 min drive
  • ‪白老たまごの里マザーズ たまご館 - ‬2 min drive
  • ‪haku hostel & café bar - ‬17 min walk

About this property

Hoshino Resorts KAI Poroto

Guests of Hoshino Resorts KAI Poroto enjoy features like spa services and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Minibars, electric kettles, and safes are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:30 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Frequently asked questions

Is a free cancellation option available at Hoshino Resorts KAI Poroto?

Hoshino Resorts KAI Poroto offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Hoshino Resorts KAI Poroto?

This ryokan in Shiraoi is within a 10-minute walk of Upopoy National Ainu Museum and Park and Lake Poroto. You'll also find Tarumae Garo and Nishiki Onuma Park nearby.

Will I be able to park at Hoshino Resorts KAI Poroto?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Hoshino Resorts KAI Poroto?

Spa services at the ryokan include massages.

Does Hoshino Resorts KAI Poroto feature a casino?

No, Hoshino Resorts KAI Poroto doesn't have a casino.

Will I find an indoor pool at Hoshino Resorts KAI Poroto?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Hoshino Resorts KAI Poroto?

Couples will appreciate amenities at this ryokan, including a minibar and slippers in each guestroom, and some feature lake view.

Does Hoshino Resorts KAI Poroto have a hot tub?

No, there isn't a spa tub at this ryokan.

Does Hoshino Resorts KAI Poroto feature a restaurant that includes a breakfast menu?

Hoshino Resorts KAI Poroto offers free Japanese breakfast each morning though there is no restaurant.

Will Hoshino Resorts KAI Poroto allow pets to stay for free?

No, pets aren't allowed at Hoshino Resorts KAI Poroto.

Does Hoshino Resorts KAI Poroto have connecting rooms available?

No, there aren't connecting guestrooms at this ryokan.

How far is the airport from Hoshino Resorts KAI Poroto?

The closest major airport to Hoshino Resorts KAI Poroto is New Chitose Intl. Airport (CTS), which is about 22.7 mi away.

Can I book a room with a balcony at Hoshino Resorts KAI Poroto?

No, there aren't any guestrooms at Hoshino Resorts KAI Poroto that offer a balcony.

Hoshino Resorts KAI Poroto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 136 reviews
Rating 8 - Good. 24 out of 136 reviews
Rating 6 - Okay. 2 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 2 out of 136 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen is extraordinary, and the meals are great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was beautiful and peaceful and very calming. The onsen felt realy nice and rejuvenating after our snowboarding crash course. They also had dryers in the hotels for snowboards and boots and where more than happy to turn it on for us.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary Kai Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staffs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rachel Lai Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, high quality food, onsen was amazing.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, harmonious with fantastic view. Very courteous staff. It was a top quality stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kwok hung

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing stay
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff. Very attentive and caring.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cyriac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to stay.

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very spacious and nice, design and ambience are so great. It will be better if it can offer upgrade option for dinner, and offer transfer service to JR station.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Hou Ming Joyce

Liked: Cleanliness, amenities, property conditions & facilities
The onsen is excellent
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yuen Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Happy to be here
Stayed 1 night in Mar 2025
Verified

8/10 Good

Wing yan

Liked: Cleanliness, staff & service, amenities
nice decor wondersful onsen the only problem is no bottled water in room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Byungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Outstanding Outdoor Hotspring Bath. And Super scenic resort. Highly recommend. It worths
Stayed 1 night in May 2025
Verified

10/10 Excellent

Wasamon

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good. Room is nice.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Two words: the view!! It was one of the best resort we’ve stayed in. An easy 8 minute walk from the train station or 5 min taxi ride. Located next to the Ainu museum. The staff were friendly and super hospitable. When we got there we were assigned a hostess would gave us a tour of the resort and amenities. The outside livable onsen was amazing, relaxing, and had the most beautiful views of the lake and mountains. The insider onsen was nice but it is open to the public so I only went once. But the best was the onsen bath in the room, but warming it is extremely hot like boiling water lol but once you open the window it’s much more pleasant.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ying Fat

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Pei

Liked: Cleanliness, property conditions & facilities
The friendly staff, their service is outstanding. There is a dedicated person who welcome you, carry your bags, give you a tour of the facility and the room. The room is clean and comfortable, great amenities, the only thing that I do not like is they blast the heater to high, even with lowering the temperature, it is still very hot. The room came with dinner and breakfast. I did not tell them in advance that my husband is allergic to diary, So there have no time to amend the menu for dinner. But for the breakfast, they were able to substitute all dishes with diary with alternatives. Service is excellent and over and above.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are not too enthusiastic, not sure if it’s the language problem. The meals are mediocre concerning the price of the stay .
Stayed 2 nights in Nov 2024
Verified

8/10 Good

mo hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Stayed 2 nights in May 2025