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Hotel Kapok Shenzhen Bay

Property class: 4.5

Choose dates to view prices

Photo gallery for Hotel Kapok Shenzhen Bay

A modern restaurant with large windows offering a panoramic city view.
A modern hotel room with a large window, a sofa, a chair, a small table, and a desk with a phone and a lamp.
A spacious lobby with a long wooden reception desk, a modern staircase, and large windows allowing natural light.
A modern building with a distinctive diamond-patterned facade and large windows.
A spacious lobby with modern furniture, large windows, and a contemporary ceiling design.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No. 3001 Binhai Avenue, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Shenzhen Bay
    ‪3 min walk‬
  • Place, MixC Shopping Mall
    ‪6 min walk‬
  • Place, Coastal City
    ‪14 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe King Bed Wide View Room

Premium bedding, down comforters, pillowtop beds, minibar (free items)

Deluxe King Bed Wide View Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive King Bed Wide View Room

Premium bedding, down comforters, pillowtop beds, minibar (free items)

Executive King Bed Wide View Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive King Bed City View Room

Premium bedding, down comforters, pillowtop beds, minibar (free items)

Executive King Bed City View Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King Room

A modern hotel room with a large bed, a desk with a chair, a TV, and a view of the outside through large windows.

Deluxe King Room

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, a chair, and a television.

Deluxe Suite

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a nightstand with water bottles, a chair, and a view of the outside through large windows.

Deluxe Twin Room

  • City view
  • 430 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive City View King Bed Room

A modern hotel room with a large bed, a desk with a chair, a TV, and a view of the outside through large windows.

Executive City View King Bed Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive City View Twin Bed Room

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a wooden wardrobe.

Executive City View Twin Bed Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Sea View King Bed Room

A hotel room with a large bed, a bedside table with water bottles, a chair, a small table, and a view of a cityscape through large windows.

Deluxe Sea View King Bed Room

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

JEN Shenzhen Qianhai By Shangri-La

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 184 reviews
$100 nightly
The price is $107
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Total with taxes and fees
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About the neighborhood

Shenzhen

Located in Nanshan, Hotel Kapok Shenzhen Bay is within a 10-minute drive of popular attractions such as Window of the World and Shekou Ferry Terminal. This 242-room, 4.5-star hotel has private in-room hot tubs along with free in-room WiFi and free self parking.

What's nearby

  • Shenzhen Bay - 3 min walk - 0.2 miles
  • Shenzhen Bay Sports Center - 6 min walk - 0.4 miles
  • MixC Shopping Mall - 6 min walk - 0.4 miles
  • Coastal City - 14 min walk - 0.8 miles
  • Shenzhen Bay Port - 6 min drive - 1.8 miles

Getting around

  • Xili Railway Station - 6 min drive
  • Dengliang East Station - 18 min walk
  • Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

  • ‪新世界餐厅 - ‬9 min drive
  • ‪McDonald’s (麦当劳) - ‬4 min drive
  • ‪Fannou House - ‬9 min drive
  • ‪McDonald's 麦当劳 - ‬15 min walk
  • ‪Café de Coral 大家樂 - ‬14 min drive

About this property

Hotel Kapok Shenzhen Bay

At Hotel Kapok Shenzhen Bay, guests have access to a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 300 per vehicle one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and coffee/tea in a common area.
LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include private hot tubs, free minibar items, and sitting areas.
Recreational amenities at the hotel include a fitness center.

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Xiao Nan Yanng

Things to do

  • Gym
  • Indoor pool (guest access)
  • Library

Family friendly

  • Access to nearby indoor pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 9 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 280 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 300 per vehicle (one way)
  • Rollaway bed fee: CNY 280 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 9 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Kapok Shenzhen Bay
Kapok Hotel Shenzhen Bay
Kapok Shenzhen Bay
Shenzhen Bay Hotel
Shenzhen Bay Kapok Hotel
Hotel Kapok Shenzhen Bay Hotel
Hotel Kapok Shenzhen Bay Shenzhen
Hotel Kapok Shenzhen Bay Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Hotel Kapok Shenzhen Bay?

Hotel Kapok Shenzhen Bay offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Kapok Shenzhen Bay?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Kapok Shenzhen Bay on Aug 30, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Kapok Shenzhen Bay?

This hotel is situated in Nanshan, just steps from MixC Shopping Mall and Shenzhen Bay Sports Center, and within a short walk of Shenzhen Bay. You'll also find Coastal City and Shenzhen Bay Park less than a mile away.

Is there parking available at Hotel Kapok Shenzhen Bay?

Yes, self parking is offered for free at the hotel.

Are there luxury amenities available at Hotel Kapok Shenzhen Bay?

Yes, guests can indulge in luxuries such as a private hot tub, a restaurant, and a bar/lounge at this hotel.

Does Hotel Kapok Shenzhen Bay include a casino at the property?

No, Hotel Kapok Shenzhen Bay doesn't have a casino.

Is there an indoor pool at Hotel Kapok Shenzhen Bay?

No, there is no indoor pool on site; however, each accommodation at this hotel features a private hot tub.

What amenities will couples enjoy at Hotel Kapok Shenzhen Bay?

There are many amenities for couples at this hotel, including a private hot tub as well as a restaurant and a bar/lounge.

Does Hotel Kapok Shenzhen Bay have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Kapok Shenzhen Bay feature a restaurant that includes a breakfast menu?

Yes, Hotel Kapok Shenzhen Bay serves buffet breakfast for a surcharge each morning at Xiao Nan Yanng.

Does Hotel Kapok Shenzhen Bay allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Kapok Shenzhen Bay.

Does Hotel Kapok Shenzhen Bay have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Kapok Shenzhen Bay?

The closest major airport to Hotel Kapok Shenzhen Bay is Shenzhen Intl. Airport (SZX), which is 15.3 mi away (37 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 20.6 mi away (39-minute drive).

Are there rooms with balconies at Hotel Kapok Shenzhen Bay?

No, you won't find guestrooms with balconies at Hotel Kapok Shenzhen Bay.

Does Hotel Kapok Shenzhen Bay have a wedding venue?

There are wedding services available at Hotel Kapok Shenzhen Bay if that's in your vacation plans.

Hotel Kapok Shenzhen Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 116 reviews
Rating 8 - Good. 47 out of 116 reviews
Rating 6 - Okay. 7 out of 116 reviews
Rating 4 - Poor. 3 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mark

It was very nice
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Event and stay

Nice, clean hotel. Good value for money. Great shower! Only suggestion is the TV in the room should be bigger and have more English channels available. We held an event there and the big screen they have I. The ballroom is fantastic.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Ling Hong

Liked: Staff & service
Not clean enough
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除了隔音效果不怎麼樣，其他都不錯的。晚上會聽到隔壁房間上廁所沖水聲音，很困擾。睡得淺的話需要斟酌
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sze Ching

Liked: Cleanliness, staff & service, property conditions & facilities
提供嬰兒床及嬰兒床圍欄，寶寶住得非常開心
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pui Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便到春茧看演唱會
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Edgar

Y
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

HYOEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들도 친절하고 방이 매우 깨끗하고 아늑했음 어매니티도 나쁘지 않있고 드라이기가 다이슨이어서 좋았음 샤워가운이나 침구류도 고급져서 쾌적하게 쉬었음 침대옆에 핸드폰 충전기도 있어 세심한 배려가 느껴졌음
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

看演唱會最佳住宿

離春繭體育館很近 看演唱會的最佳住宿選擇
Stayed 1 night in Nov 2024
Verified review

8/10 Good

LAI SHEUNG NORAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

欠缺高遠可見的招牌

原本一出地鐵站就可見到酒店、可惜沒有可見的招牌、入口是跟車路一齊、並不明顯,十分難找😅
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveler

Lyxhotell med stor frukost! Saknade kylskåp i rummet! Behövs i varmt och fuktigt klumat
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, close to a new shopping mall and subway!
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Dora

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

The whole stay was ruined at the last moment during check out. Must say this is the worst experience that both my friends and I have experienced from all our previous hotel stays in different places. In general, the hotel itself is pretty good and location is good since our activities were in the nearby area SZ Bay Mixc and 后海 area. The whole impression was ruined by a check out staff at the counter and her name is Amy Peng. We have booked two rooms with four of us, upon room settlement, we asked Amy Peng to split the room bill, she didn't look very happy when we requested that as she was holding two room bills stapled together in a pile. Then we said we would also like to split each room's bill into half so each of us will pay our share by whatever means we want ( such as cash/credit card/wechat pay). We always do this when we travel together so it's easy to settle all charges clearly and quickly for us. Never thought that this is not welcomed by the check out staff. Upon our second polite request, Amy Peng didn't look happy at all and had her black face all that time. My friend asked if theres any problem, she didnt respond and continue to have her black face. My friend got annoyed and asked her why she has that kind of attitude. She responded right away with a defying voice saying there's nothing wrong with her and asked if we had any problem. We were totally taken by her rude behaviour. Am surprised there are people like that working in the service industry...
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

打高球值得去酒店

環境幽靜, 地方整潔
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

前台客服態度很差！

前台客服態度很差！不會再選擇入住！
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service
Stayed 1 night in Nov 2018
Verified review

8/10 Good

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
虽然不是正海景，但是位置还是不错的，浴室很棒！
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

really convenient location for concert-goers

the hotel was just right next to the concert venue and it was super convenient! on top of that, the staff was polite and the hotel room was very comfortable. it was a spacious room with quality amenities.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

ERic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

演唱會之選

整潔舒適
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ライブ会場の体育館に近くて安心

某有名アーティストの海外公演がこちらの近くのホテルの近くの体育館で行われ、宿泊に利用しました。綺麗でスタッフも応対が良く、安心して宿泊できました。
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Wai Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點一流

酒店在演唱會場館旁邊，地點一流，非常方便
Verified review

8/10 Good

chanai

Liked: Room comfort

深センベイスポーツセンターに用事がある方にはオススメ

母と二人で利用しました。初めての中国本土で不安でしたが、快適に過ごせました。 ただ、カードトラブルで切れない事が一時発生したりと、若干のトラブルと、香港ドルから中華人民元へ両替をお願いしたら、女性の従業員の方はとても面倒そうに対応されましたが。笑 スポーツセンターでライブのある時には歩いて帰れてとても便利だし安全ですよ。 最寄りは駅のセブンイレブンですが、こちらもカード切れないし、スポーツセンターのケンタッキーもカード切れない日本人が多くて、現金は最低限にしたいと言う人も、交通費プラス二千円くらいはしておくのをおススメします。笑
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Almeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

Rooms sizes was not what I expected!
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfort / Stylish / Friendly and helpful service. Nice restaurant. Great experience!
Stayed 1 night in Jun 2017

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