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Shiretoko Daiichi Hotel

3.5 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Shiretoko Daiichi Hotel

Japanese Style Twin Room, Non Smoking, West Wing | Beach/ocean view
Breakfast area
1 bedroom, in-room safe, desk, free WiFi
Exterior
Twin Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
306 Utorokagawa, Sharicho, Shari, Hokkaido, 099-4351
  • Utoro Onsen
    ‪1 min walk‬
  • Shiretoko National Park Nature Center
    ‪5 min drive‬
  • Frepe Waterfall
    ‪8 min drive‬

Room options

View all photos for Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing | 1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

8.0 out of 10
Very good
(2 reviews)
  • 560 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing | 1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

  • 560 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor | 1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing | 1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

8.0 out of 10
Very good
(2 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Bed Room

Double Bed Room | 1 bedroom, in-room safe, desk, free WiFi

Double Bed Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, desk, free WiFi

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Japanese Style Twin Room, Non Smoking, West Wing

Japanese Style Twin Room, Non Smoking, West Wing | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Twin Room, Non Smoking, West Wing

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

Japanese Style Twin Room, Non Smoking, Shizen Wing, No view | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Corner Deluxe

Corner Deluxe | 1 bedroom, in-room safe, desk, free WiFi

Corner Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Japanese Western Style Family Room, Non Smoking, West Wing

1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Family Room, Non Smoking, West Wing

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • Sea view
  • Sleeps 7
  • 2 Twin Beds and 5 Twin Futons

View all photos for Universal Room with Care Bed

Universal Room with Care Bed | 1 bedroom, in-room safe, desk, free WiFi

Universal Room with Care Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, West Wing, Panoramic View

1 bedroom, in-room safe, desk, free WiFi

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, West Wing, Panoramic View

9.0 out of 10
Wonderful
(4 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking, West Wing

Japanese Style Room, Non Smoking, West Wing | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room, Non Smoking, West Wing

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Non Smoking, Shizen Wing

Japanese Style Room, Non Smoking, Shizen Wing | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room, Non Smoking, Shizen Wing

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Run of House

1 bedroom, in-room safe, desk, free WiFi

Run of House

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Futons

Japanese Twin Room(Shizen Wing)

  • Sleeps 2

Japanese Western Corner Room(Shizen Wing)

  • Sleeps 4

Japanese Twin(West Wing)

  • Sleeps 2

View all photos for Western Twin Room(East Wing)

1 bedroom, in-room safe, desk, free WiFi

Western Twin Room(East Wing)

  • Sleeps 2

Japanese Western Room E Type(West Wing)

  • Sleeps 5

Japanese Room(West Wing)

  • Sleeps 4

View all photos for Corner Deluxe(East Wing)

1 bedroom, in-room safe, desk, free WiFi

Corner Deluxe(East Wing)

  • Sleeps 4

Japanese Room(Shizen Wing)

  • Sleeps 3

View all photos for Western Double(East Wing)

1 bedroom, in-room safe, desk, free WiFi

Western Double(East Wing)

  • Sleeps 2

Japanese Western Room Type B(Shizen Wing)

  • Sleeps 5

View all photos for Universal Room

Bathroom | Combined shower/tub, free toiletries, slippers, electronic bidet

Universal Room

  • Sleeps 2

Japanese Western Room C Type(West Wing)

  • Sleeps 4

View all photos for Western Deluxe Twin With Sofa-bed(East Wing)

1 bedroom, in-room safe, desk, free WiFi

Western Deluxe Twin With Sofa-bed(East Wing)

  • Sleeps 4

Japanese Western Room Type A(Shizen Wing)

  • Sleeps 5

Japanese Western Room D Type(West Wing)

  • Sleeps 7

View all photos for Japanese Room (East Wing)

Lobby

Japanese Room (East Wing)

  • Sleeps 4

Japanese Style Twin Room, Non Smoking, Shizen Wing, No View

  • Sleeps 2

View all photos for Superior, Japanese-Western Mixed With Bath, Ocean View

1 bedroom, in-room safe, desk, free WiFi

Superior, Japanese-Western Mixed With Bath, Ocean View

  • Sleeps 5

Twin Room With Disable-Access-Non-Smoking-East Building

  • Sleeps 2

About the neighborhood

Utoro

Shiretoko Daiichi Hotel places you next to Utoro Onsen and within a mile (2 km) of Oronko Rock. This 209-room, 3.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Utoro Onsen - 1 min walk - 0.0 miles
  • Oronko Rock - 17 min walk - 0.9 miles
  • Shiretoko National Park - 3 min drive - 1.6 miles
  • Shiretoko National Park Nature Center - 5 min drive - 3.3 miles
  • Frepe Waterfall - 8 min drive - 3.1 miles

Getting around

  • Nemuro - Nakashibetsu Airport (SHB) - 88 min drive

Restaurants

  • ‪BARISTART COFFEE SHIRETOKO - ‬7 min drive
  • ‪オリジナルファーストフードの店 Cowberry - ‬19 min walk
  • ‪ユートピア知床 - ‬18 min walk
  • ‪PETER BEIER SHIRETOKO - ‬15 min walk
  • ‪知床テラス ダイニング波音 - ‬16 min walk

About this property

Shiretoko Daiichi Hotel

Family-friendly hotel with 2 restaurants and a full-service spa
Guests of Shiretoko Daiichi Hotel enjoy a full-service spa, karaoke, and a children's pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include a sauna, free WiFi in public areas, and a meeting room.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms have free toiletries, toilets with an electronic bidet, and slippers. Refrigerators, safes, and desks are other standard amenities.
Recreational amenities at the hotel include a waterslide, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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9.0 out of 10, Wonderful, 195 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot springs
  • Karaoke
  • Library
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booking half-board rates and requiring dinner at the hotel must arrive prior to 6 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shiretoko Daiichi Hotel Shari
Shiretoko Daiichi Hotel
Shiretoko Daiichi Shari
Shiretoko Daiichi
Shiretoko Daiichi Hotel Shari-Gun, Japan - Hokkaido
Shiretoko Daiichi Hotel Hotel
Shiretoko Daiichi Hotel Shari
Shiretoko Daiichi Hotel Hotel Shari

Frequently asked questions

Are free cancellation options available at Shiretoko Daiichi Hotel?

Shiretoko Daiichi Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see close to Shiretoko Daiichi Hotel?

This hotel is located in Shari, just steps from Utoro Onsen. You'll also find Shiretoko National Park and Shiretoko National Park Nature Center within a short drive.

Is parking available on site at Shiretoko Daiichi Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Is there a spa available at Shiretoko Daiichi Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Shiretoko Daiichi Hotel have a casino?

No, Shiretoko Daiichi Hotel doesn't have a casino.

Will I find an indoor pool at Shiretoko Daiichi Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Shiretoko Daiichi Hotel?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and a full-service spa.

Does Shiretoko Daiichi Hotel have a hot tub?

No, but guests can enjoy on-site hot springs at this hotel.

Does Shiretoko Daiichi Hotel have a restaurant with a breakfast menu?

No, Shiretoko Daiichi Hotel doesn't have a restaurant that serves breakfast.

Will Shiretoko Daiichi Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shiretoko Daiichi Hotel.

Does Shiretoko Daiichi Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Shiretoko Daiichi Hotel?

No, there aren't any guestrooms with balconies at Shiretoko Daiichi Hotel.

Reviews

Shiretoko Daiichi Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 235 out of 426 reviews
Rating 8 - Good. 135 out of 426 reviews
Rating 6 - Okay. 42 out of 426 reviews
Rating 4 - Poor. 10 out of 426 reviews
Rating 2 - Terrible. 4 out of 426 reviews

Reviews

8/10 Good

Ee Min

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in Japanese Western Style Room with Japanese Futon and the room is BIG~ Hotel room furnishing is on the older end but overall the room was comfortable. Onsen was great too. Hotel can be a little inconvenient for travellers without a car. For those driving, there is ample parking available both in front and behind the hotel. Hotel staff was friendly and helpful. Recommended stay when in Utoro, Shiretoko!
Stayed 2 nights in Jun 2025

6/10 Okay

jacinta

Traveled with partner
Disliked: Staff & service
This is the first time we have booked a Japanese hotel, but the service under average. Most of the staff are not Japanese, so they do not care about the service This hotel is suitable for your group, not for individual bookings. The good things about the hotel, the dinner is good. But we don't try the breakfast because they close early at 8.30 am
Stayed 2 nights in May 2025

10/10 Excellent

Warren, Coorparoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel. Was slight problem checking in but the front staff fixed it immediately! Room was perfect and all meals were fantastic. Amazing service.
Stayed 1 night in May 2025

10/10 Excellent

yi, douglaston

Liked: Cleanliness, staff & service, property conditions & facilities
The safest country on planet earth, with affordable cost of of living.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Property close to scenic area
Stayed 2 nights in Oct 2024

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Great food. Excellent!
Stayed 2 nights in Sep 2024

4/10 Poor

Hui

Disliked: Cleanliness, staff & service
Please don’t stay here if you are foreigner and no car. The front desk staff just excused she can’t speak English then throw me the QR code to read by myself. I have been to many onsen hotels in Japan. The service in Shiretoko Daiichi is not comparable to the others. I can say it is the worst onsen hotel. The plates are sooo dirty at restaurant. I can’t believe it’s in Japan! The staff never greet me when they see me. Only plus point is the room is big. But they gave me a very noisy room which is next to onsen. I couldn’t sleep well cos I can hear people walk pass my room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view!
Stayed 2 nights in May 2024

8/10 Good

Alice

Traveled with partner
Liked: Staff & service, property conditions & facilities
The room cleaning team did not change the yukata used by the previous guest. I found tissue paper in the inside pocket. It was disgusting.
Stayed 4 nights in May 2024

10/10 Excellent

ok s.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and staff. Good shuttle service and front lobby service.
Stayed 3 nights in May 2024

8/10 Good

Siok Lin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and clean, except our room was located not near to the onsen. Really easy parking , and staff are friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A huge but clean and well maintained property. The dinner and breakfast buffets were well stocked with varieties, quantities and quality to please most palates. The onsen is big and the outdoor pool offers a panoramic sea view. The view of the sunset is especially mesmerizing. Don’t miss it.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still I think this hotel is the best hotel in Shari It’s worth every Penny you spend. Hotel staff are extremely kind
Stayed 2 nights in Sep 2023

10/10 Excellent

Laszlo, Piliscsaba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel was more than perfect: we arrived in an awful rainstorm, and they sent us a shuttle, so we didn’t have to go up to the entrance. In another event, someone at the lobby helped me navigate a Japanese only website to get a reservation for a bus service. The hotel is on a hill, and the upwards road is around 20 minutes from the bus central. It’s much - much! - easier if you have a car. It can be grueling if you have big bags or if you spent the day hiking. The hotel itself is elegant and enormous. I didn’t use the onsen, but people seemed to love it. There is a laundry room, an arcade and a massage room, and also a store inside the hotel where you can buy snacks, souvenirs and drinks. The breakfast and dinner was fantastic buffet style event. They had great varieties of both western and Japanese style foods, plus desserts, soups and everything in between. Seriously, this was the best hotel dining we’ve ever had in Japan! The rooms were big (enormous even) and sunny, the bathroom was very nice and of course everything was very clean. One of my favourite stays in Japan, ever. (again: it’s much better if you have a car, and you don’t have to climb the roads after a full day of hiking.)
Stayed 2 nights in Sep 2023

10/10 Excellent

Rajesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has humongous food options . The dinner and break fast options are amazing . Had stomach full of variety foods
Stayed 1 night in Aug 2023

6/10 Okay

Susan

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful location, very large hotel , large room, huge windows with amazing view. I did not eat at the restaurant but used the large hot springs and enjoyed the many pools. The problem is that the hotel smells bad with musty carpets, elevators smell like smoke , the room carpet was very old and stained and the toilet room smelled horrible. The hotel is in desperate need of renovations and new carpets. It is so huge that it feels uncomfortable and unwelcoming.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good spread of buffet items. Lovely sea view and hospitable staff.
Stayed 2 nights in Jun 2023

8/10 Good

Wen Ping, Rowland Heights

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is nice place to stay

10/10 Excellent

Wen Ping, Rowland Heights

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hot spring area view is very good, you can see the lake. it is very beautiful
Stayed 1 night in Apr 2023

8/10 Good

Claudine

Liked: Staff & service
Disliked: Property conditions & facilities
We especially would like to thank the front reception staff by the name of Lee. Lee-san has been a great help to us and she has made our check in at the hotel extremely easy and smooth. Thanks for sharing with us some of the valuable information about the national park which have save us some time and hassle. She is definitely a keeper. Shiretoko Daiichi hotel, if you see this, please compliment her on our behalf. She has somewhat made our stay at the hotel even more pleasant. ◡̎
Stayed 1 night in Mar 2023

4/10 Poor

Maria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room is spacious, bright and clean. However, the private onsen is old and rusty. The sink, faucet, metal handle bars and anything metal around the onsen is corroding pretty badly. I turned the faucet handle on the faucet and my hand smelled like rust even after washing it. There is also rust on the tile floor. The private onsen needs full renovation and shouldn't be used by anyone in these conditions.
Stayed 4 nights in Feb 2023

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
The room size is generous. However, if you book in winter and the weather is not good, especially windy days, and your room is facing the ocean, the sound/noise of waves and tides are too penetrating. Breakfast and dinner are buffet style with generous spread. However, I feel the heating is not good and the food are mostly not warm, especially for dinner. The location is on a small hill/slope and not very convenient to walk around. It’s better to come with self-driving/car. The town is small.
Stayed 1 night in Jan 2023

10/10 Excellent

Ronald

Stayed 4 nights in Sep 2022

10/10 Excellent

Takenori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet is amazing. There are also so many kind of sweets which i have never seen before. The large public bath made with jade stone from Myanmar is absolutely clean, large, comfortable and mysterious. The room with all furnitures and electric appliances i stayed is brand-new. The one thing I was disappointed about was one of bed in the room was too small(narrow width) which make me not sleep well. The check out time is 10:00am which was a little bit early for me.
Stayed 1 night in May 2022

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