Upon arrival, we were met with a non-functioning hot tub, an extremely cloudy/dirty pool, and numerous items left by prior guests (e.g., toys, dolls, pacifier, clothes, souvenirs, goggles, trash, etc.).
After inquiring about the hot tub, we were asked to trip the circuit breaker. Afterwards, we were still left with a faulty control panel. Several times throughout the week, we were informed that we could not use the pool due to cleanings/maintenance. While the pool clearly needed it (the color is NOT at all as pictured, even after the maintenance), this prevented our use of the pool for several days throughout the trip. The pool should have been prepared and ready for use prior to our arrival. We were unable to use the hot tub and pool (the amenities that largely inform the rental price) for a good portion of our trip (please note, even some of the smaller promised amenities, such as coffee and basic kitchen needs, were not present).
The state of the cabin was especially disappointing and concerning in today’s climate when most accommodations have raised their cleaning and safety standards.