Kempinski Hotel The Dome Belek - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

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Photo gallery for Kempinski Hotel The Dome Belek - All Inclusive

Experience luxury at this grand hotel with arched windows and a central dome, surrounded by a serene pool area and lush palm trees.
Experience the grandeur of our lobby, featuring a stunning skylight ceiling, plush seating areas, and classical columns.
Relax on the elevated deck with a clear view of the ocean, featuring cushioned seating areas and a dining table.
Relax on the beachside lounge with a view of the ocean and distant boats.
Stunning coastal town with a historic harbor, marina, and picturesque lighthouse.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • On private beach
  • Breakfast included
  • Gym

Explore the area

Map
Belek Kadriye Mahallesi Uckum Tepesi Cad, No:20-2, Serik, Antalya, 07500
  • Antalya Golf Club
    ‪14 min walk‬
  • The Land of Legends
    ‪4 min drive‬
  • Lara Beach
    ‪24 min drive‬
  • Antalya (AYT-Antalya Intl.)
    ‪33 min drive‬

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Room options

Suite, 1 King Bed, Golf View

  • 818 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Sea View

  • 818 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Partial Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed with Sofa bed, Golf View (Lagoon Golf Suite)

  • 968 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Twin Beds, Golf View

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, Golf View

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Garden View

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, Golf View (Lagoon Suite)

10.0 out of 10
Exceptional
(7 reviews)
  • 968 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Presidential Villa, Multiple Beds (Presidential Villa)

  • 3013 sq ft
  • Golf view
  • Sleeps 8
  • 3 King Beds and 1 Twin Bed

Suite, 1 King Bed, Sea View

  • 1937 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Villa (Pasha)

  • 2153 sq ft
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Beds

Family Room, 1 King Bed, Golf View

  • 516 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Villa, Multiple Beds (Royal Golf Villa 2 Bedroom)

  • 1291 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Villa, Multiple Beds (Sultan Villa)

  • 2690 sq ft
  • Golf view
  • Sleeps 6
  • 2 King Beds and 1 Twin Bed

About the neighborhood

Serik

Located in Kadriye within a short stroll of Antalya Golf Club, Kempinski Hotel The Dome Belek - All Inclusive is within a 10-minute drive Kaya Eagles Golf Club. This 227-room, 5-star property welcomes business and leisure travelers with 2 indoor and 2 outdoor pools and a private beach.

What's nearby

  • Antalya Golf Club - 14 min walk - 0.8 miles
  • Kaya Eagles Golf Club - 15 min walk - 0.8 miles
  • The Land of Legends - 4 min drive - 1.2 miles
  • Carya Golf Club - 5 min drive - 1.2 miles
  • Lara Beach - 24 min drive - 13.2 miles

Getting around

  • Antalya Intl. Airport (AYT) - 41 min drive

Restaurants

  • ‪Kaya Palazzo Elenor Night Club Antalya - ‬9 min drive
  • ‪Kaya Palazzo Main Restaurant - ‬9 min drive
  • ‪Kaya Palazzo Lobby Lounge Bar - ‬8 min drive
  • ‪Lagoon Restaurant & Bar - ‬8 min drive
  • ‪Riu Kaya Belek Main Restaurant - ‬8 min drive

About this property

Kempinski Hotel The Dome Belek - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Kempinski Hotel The Dome Belek - All Inclusive features a private beach, a golf course, and a full-service spa. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 210 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include 2 indoor pools, 2 outdoor pools, and a children's pool.
Guests can expect free WiFi and 43-inch LED TVs. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, electric kettles, and safes are also available. Change of towels is available on request.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and a health club. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Languages

English, German, Russian, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cilantro
  • Dome Cafe
  • Lale Restaurant
  • Palm Pavillion
  • Traders Spice

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 36-hole golf course
  • Arcade/game room
  • Art gallery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Health club
  • Library
  • Outdoor padel court
  • Parasailing
  • Piano
  • Playground
  • Pro golf lessons
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - March 2024
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Day (January 1) Gala Dinner per adult: EUR 220
  • New Year's Day (January 1) Gala Dinner per child: EUR 110 (from 6 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 210 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Kempinski Dome Thalasso Resort Special Class
Kempinski Dome Thalasso Resort Special Class Serik
Kempinski Dome Thalasso Special Class
Kempinski Dome Thalasso Special Class Serik
Kempinski Dome Thalasso Resort Special Class Belek
Kempinski Dome Thalasso Special Class Belek
Kempinski Hotel Dome Belek
Kempinski Hotel Dome
Kempinski Dome
Kempinski The Dome Thalasso Golf Resort Special Class
Kempinski Hotel Dome Belek All Inclusive All-inclusive property
Kempinski Hotel Dome All Inclusive All-inclusive property
Kempinski Hotel Dome Belek All Inclusive
Kempinski Hotel Dome All Inclusive
Kempinski Hotel The Dome Belek - All Inclusive Belek
Kempinski Hotel The Dome Belek
Kempinski The Dome Thalasso
Kempinski Hotel The Dome Belek All Inclusive
Kempinski Hotel The Dome Belek - All Inclusive Serik

Frequently asked questions

Will I find all-inclusive options at Kempinski Hotel The Dome Belek - All Inclusive?

Kempinski Hotel The Dome Belek - All Inclusive is an all-inclusive resort and rates come with buffet meals.

Are free cancellation options available at Kempinski Hotel The Dome Belek - All Inclusive?

Kempinski Hotel The Dome Belek - All Inclusive offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Kempinski Hotel The Dome Belek - All Inclusive?

This property is situated in Kadriye within a short 9-minute walk of Antalya Golf Club. You'll also find Cullinan Links Golf Club and National Golf Club within a short drive.

Will I be able to park at Kempinski Hotel The Dome Belek - All Inclusive?

Yes, valet parking, self parking and long-term parking are free at the all-inclusive property. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at Kempinski Hotel The Dome Belek - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, reflexology, and Ayurvedic treatments.

Does Kempinski Hotel The Dome Belek - All Inclusive have a casino?

No, Kempinski Hotel The Dome Belek - All Inclusive doesn't have a casino.

Will I find an indoor pool at Kempinski Hotel The Dome Belek - All Inclusive?

Yes, this property has 2 indoor pools along with 2 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Kempinski Hotel The Dome Belek - All Inclusive?

There are many amenities for couples at this all-inclusive property, including a private beach plus some guestrooms feature private pools and fireplaces.

Are there hot tubs at Kempinski Hotel The Dome Belek - All Inclusive?

Yes, this all-inclusive property offers private outdoor spa tubs in some guestrooms.

Does Kempinski Hotel The Dome Belek - All Inclusive have a restaurant that serves breakfast?

Yes, Kempinski Hotel The Dome Belek - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Kempinski Hotel The Dome Belek - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Kempinski Hotel The Dome Belek - All Inclusive.

Are there connecting rooms at Kempinski Hotel The Dome Belek - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Kempinski Hotel The Dome Belek - All Inclusive?

The closest major airport to Kempinski Hotel The Dome Belek - All Inclusive is Antalya Intl. Airport (AYT), which is 20.4 mi away (41 minutes by car).

Can I book a room with a balcony at Kempinski Hotel The Dome Belek - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a patio where guests can enjoy sea or garden views.

Kempinski Hotel The Dome Belek - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 92 out of 168 reviews
Rating 8 - Good. 38 out of 168 reviews
Rating 6 - Okay. 23 out of 168 reviews
Rating 4 - Poor. 7 out of 168 reviews
Rating 2 - Terrible. 8 out of 168 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ziad

Traveled with family
Liked: Staff & service, property conditions & facilities
Housekeeping needs to improve. Over maintainance of facilties is required.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mr. Mohammad Ishfaq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hotel. We were upgraded on arrival to a Lagoon Suite which was stunning with its own private pool. The food was excellent with many choices even for my 13 year old. The hotel went the extra mile by presenting my son with a birthday cake for his 13th birthday. The staff were welcoming on arrival and made us a coffee on departure while we waited for our car to the airport. All in all a lovely hotel, not crazy busy. We will be visiting again for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Walid, MILTON KEYNES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Kempinski. The room was in excellent condition and roomy. The food options were amazing. Our only comment would be the staff, not everyone speaks English. And we had to ask 4 times for our room pool to be cleaned before it was handled. Other than this. Everything was spot on.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mwafaq

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream hotel of Belek

Very helpful and caring staff and so welcoming
Stayed 7 nights in Apr 2024

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place - very comfortable. Excellent food. Lots of rennovations going on and beach access was closed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Upgraded by hotel to golf villa which was fantastic. Food great, shame not all restaurants were open but low season .
Stayed 6 nights in Oct 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star service. Nice beach. Not too busy at end of September. Good food. Not overcrowded beach area or pool area. Spacious room. Overall wonderful experience
Stayed 4 nights in Sep 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fantastic food choice. Helpful staff. We loved our stay.
Stayed 5 nights in Aug 2023

6/10 Okay

Mohamed, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bedrooms air conditions do NOT work, so if you want to sleep in sauna, go for it. We called the reception multiple times, they do send a technician, a temporary fix happen, but the issue occurs again 15 minutes after!!! Other than the above issue, the whole place including the staff, food, drinks, facilities, pools, bars, outdoor music nights and activities are awesome!
Stayed 3 nights in Aug 2023

6/10 Okay

Tinesh

Stayed 3 nights in Apr 2023

6/10 Okay

Dmitry

Traveled with partner
Liked: Cleanliness
The hotel is overpriced. The area around is not walkable and you always need to hire a hotel cab. They accept cash only even through the nearest ATM is 7km away. The number of import drinks are very limited and they’re overpriced too.
Stayed 4 nights in Oct 2022

6/10 Okay

ibtisam

Stayed 6 nights in Sep 2022

6/10 Okay

Yervant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff should know more English, we had difficulty explaining and receiving answers at the front desk. food choices should be better especially for people who don’t eat meat or are Celiac. Aircondition in the common area seemed off. There should be Fans outside in the dining area as it’s too hot. The entertainment was not good, they should have better DJs and better bands. The Shower in the room had issues, water gets hot and cold suddenly and weak, the shower in the rooms in general was not satisfactory and we complained that it needs fixing but they didn’t do much. Kids pool should be in a different section and keep adults that are there to relax in a different section. Some foods that are marked as Gluten free is wrong so we did complain as my wife is Celiac and she almost ate gluten due to wrong marking on the Menu. Last day we left early and they prepared a lunch box for us as the breakfast place was still closed, my wife got rotten cheese in her box.
Stayed 4 nights in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

6/10 Okay

joy

Stayed 2 nights in Dec 2021

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I wouldn't hesitate to recommend this hotel. The service, atmosphere and food are excellent. The rooms, although a bit dated, are comfortable. Staff extremely helpful, attentive and friendly. If you are looking for a quiet holiday and a little R&R you cannot go wrong booking here.
Stayed 5 nights in Oct 2021

10/10 Excellent

Farooq Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service is outstanding and they make you feel really special. Moreover, the lady in red is great help. Also, the food is fantastic as in the detail is just as good as any other fancy restaurant.
Stayed 3 nights in Oct 2021

10/10 Excellent

Mehmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. The hotel is not as large as some of the other hotels in the area so it is less crowded and more enjoyable. Service is excellent. Everyone working there has a great attitude and a smile. I would highly recommend.
Stayed 7 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
в отеле максимально не клиенто ориентированные!
Stayed 2 nights in Aug 2021

4/10 Poor

HICHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2021

6/10 Okay

andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not quite a Kempinski

Unfortunately the food was entirely disappointing, and that matters a lot when it's all inclusive. A very bland and uncreative buffet worthy of a three star hotel at best. The reception couldn't have been kinder, and the service was fine, but again, especially during low season when there isn't much to do except eat and relax, the food is hugely important. This was nowhere near what one would expect from a Kempinski.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities
I liked nothing about this property. Expedia indicated one person a room while I stated 2 person a room. I had to pay extra 150 dollars per night per room. All inclusive didn’t mean all inclusive. If we wanted to eat in speciality restaurants we had to pay extra. Never seen anything like it. Food was terrible for a price we paid.
Stayed 3 nights in Sep 2019