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The Westin Sendai

5.0 star property
Luxury hotel with a 24-hour fitness center and spa services

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Photo gallery for The Westin Sendai

Deluxe Suite, 2 Double Beds, Non Smoking, Corner | Living area | 40-inch flat-screen TV with satellite channels, TV, pay movies
Minibar, in-room safe, desk, iron/ironing board
Meeting facility
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Laundry
  • Gym

Explore the area

View in a map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi-ken, 980-0811
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪13 min walk‬
  • Sendai Anpanman Children's Museum & Mall
    ‪18 min walk‬
  • Sendai International Center
    ‪2 min drive‬
  • Sendai (SDJ)
    ‪19 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 Double Bed, Non Smoking

  • 1528 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking, Corner

Deluxe Suite, 2 Double Beds, Non Smoking, Corner | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 990 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds, Non Smoking

Presidential Suite, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite, 2 Double Beds, Non Smoking

  • 1346 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Corner

  • 721 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

  • 893 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 474 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Sendai

Located in Aoba Ward, The Westin Sendai is within a 5-minute walk of sights such as Sendai Ginza Street and Aoba-dori Avenue. This 292-room, 5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Tohoku Gakuin University Tsuchitoi Campus - 13 min walk - 0.7 miles
  • Sendai Anpanman Children's Museum & Mall - 18 min walk - 1.0 mile
  • Zuihoden Temple - 19 min walk - 1.0 mile
  • Sendai International Center - 2 min drive - 1.3 miles
  • Rakuten Mobile Park Miyagi - 3 min drive - 1.5 miles

Getting around

  • Sendai Station - 7 min walk
  • Itsutsu-Bashi Station - 9 min walk
  • Sendai Airport (SDJ) - 30 min drive

Restaurants

  • ‪仙台銀座 キンタロウ - ‬2 min walk
  • ‪Symphony - ‬2 min walk
  • ‪Bar TAKE - ‬2 min walk
  • ‪パスタとピザとサルティンボッカ - ‬4 min walk
  • ‪セガフレード・ザネッティ・エスプレッソ 仙台トラストシティ店 - ‬1 min walk

About this property

The Westin Sendai

Luxury hotel with a 24-hour fitness center and spa services
At The Westin Sendai, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is offered for JPY 1500.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a business center, express check-out, and wedding services.
40-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and toilets with an electronic bidet. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,427 for adults and JPY 2,214 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HORIZON
  • Ichimuan
  • Symphony

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,555 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for JPY 12650.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 12650.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

Frequently asked questions

Is a free cancellation option available at The Westin Sendai?

The Westin Sendai provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do close to The Westin Sendai?

This hotel is situated in Aoba Ward, just steps from Sendai Ginza Street, and within a 10-minute walk of Aoba-dori Avenue and Asaichi Morning Market. You'll also find Jozenji-dori Avenue and Kotodai Park less than a mile away.

Will I be able to park at The Westin Sendai?

Yes, parking is offered for JPY 1500.00 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Westin Sendai?

Spa services at the hotel include mani/pedis and massages.

Does The Westin Sendai feature a casino?

No, The Westin Sendai doesn't have a casino.

Will I find an indoor pool at The Westin Sendai?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Westin Sendai?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a separate bath and shower.

Does The Westin Sendai have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Westin Sendai have a restaurant that serves breakfast?

Yes, The Westin Sendai serves buffet breakfast for a surcharge each morning at Symphony.

Will The Westin Sendai allow pets to stay free of charge?

No, pets aren't allowed at The Westin Sendai.

Are there connecting rooms at The Westin Sendai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Westin Sendai?

The closest major airport to The Westin Sendai is Sendai Airport (SDJ), which is 12.8 mi away (30 minutes by car). Another top airport is Yamagata Airport (GAJ), which is around 29.6 mi away.

Can I book a room with a balcony at The Westin Sendai?

No, there aren't any guestrooms with balconies at The Westin Sendai.

Does The Westin Sendai have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Sendai.

Reviews

The Westin Sendai Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t aware that property had smoking rooms and got reserved under one. I had to upgrade room due to a conference at property that still cost a substantial amount even with a discount and adding points to my bonvoy membership. Still we enjoyed the area and amenities. Thank you.
Stayed 2 nights in Apr 2025

10/10 Excellent

joseph g.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way. Polite and helpful staff, awesome views, large immaculate bedrooms and bathrooms. Very safe area, short ride from train station, I hghly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiao Yi

Stayed 4 nights in Mar 2025

10/10 Excellent

Frederick E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Stayed 1 night in Dec 2024

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! We will come back and stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Miles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo, Dunedin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Avery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good night
Stayed 1 night in Oct 2024

10/10 Excellent

Rand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024

10/10 Excellent

MICHAEL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024

8/10 Good

Julianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk too far to the sendai station
Stayed 4 nights in Jun 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2024

10/10 Excellent

Tsz Him

Stayed 3 nights in May 2024

10/10 Excellent

Chiharu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope there was laundry service on Sunday…
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Stayed 3 nights in May 2024

10/10 Excellent

Mireille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice view
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here everytime I go Sendai. Best location. Excellent room n service
Stayed 2 nights in Feb 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very good staff and service. Very convenient location. Great view
Stayed 3 nights in Feb 2024

10/10 Excellent

Kana

Traveled with family
Great!
Stayed 1 night in Oct 2023

6/10 Okay

Asmita

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023