Hotel JAL City Sendai

3.0 star property
Hotel in Sendai with a restaurant and a bar

Choose dates to view prices

Photo gallery for Hotel JAL City Sendai

Exterior
Lobby
Bar (on property)
Premium bedding, down comforters, minibar, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Sendai City Tourist Information Center
    ‪5 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Place, Asaichi Morning Market
    ‪8 min walk‬
  • Airport, Sendai (SDJ)
    ‪23 min drive‬

Room options

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

Semi-double Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Large Twin Bed

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room with Extra bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Japanese Western Style Room A

  • Sleeps 3

Japanese Western Style Room B

  • Sleeps 5

Junior Suite

  • Sleeps 2

Single Room-Non-Smoking

  • Sleeps 1

Semi Double Room-Non-Smoking

  • Sleeps 2

Double Room-Non-Smoking

  • Sleeps 2

Standard Double Room-Smoking

  • Sleeps 2

Twin Room-Non-Smoking

  • Sleeps 2

Triple Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Triple Room 25.4 Square Meter Smoking (3 People Use)

  • Sleeps 3

Casual Twin Room

  • Sleeps 2

Standard Single Room-Smoking

  • Sleeps 1

Twin Room

  • Sleeps 2

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About the neighborhood

Sendai

Located in Downtown Sendai, Hotel JAL City Sendai is adjacent to AER Observation Terrace and within a 5-minute walk of Aoba-dori Avenue. This 238-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Sendai City Tourist Information Center - 5 min walk - 0.3 miles
  • Jozenji-dori Avenue - 6 min walk - 0.4 miles
  • Nishikicho Park - 7 min walk - 0.4 miles
  • Sendai Anpanman Children's Museum & Mall - 7 min walk - 0.4 miles
  • Asaichi Morning Market - 8 min walk - 0.5 miles

Getting around

  • Sendai Station - 5 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪ホシヤマ珈琲店 - ‬2 min walk
  • ‪牛たん炭焼利久西口本店 - ‬3 min walk
  • ‪麺屋 政宗 - ‬2 min walk
  • Jolie

About this property

Hotel JAL City Sendai

Hotel in Sendai with a restaurant and a bar
Guests staying at Hotel JAL City Sendai enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is available for JPY 1500.00 per day. Front-desk staff can assist with dry cleaning/laundry, securing valuables, and luggage storage. This hotel also has a banquet hall.
Guests can expect to find free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include washers/dryers, minibars, and electric kettles. Housekeeping is not available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-2 AM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Frequently asked questions

Is a free cancellation option available at Hotel JAL City Sendai?

Hotel JAL City Sendai provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel JAL City Sendai?

As of Feb 3, 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Sendai on Mar 1, 2026 start from $70.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel JAL City Sendai?

This hotel is situated in Downtown Sendai within a 10-minute walk of Sendai Anpanman Children's Museum & Mall, Jozenji-dori Avenue, and Aoba-dori Avenue. You'll also find Asaichi Morning Market and Sendai Ginza Street less than a mile away.

Is there parking available at Hotel JAL City Sendai?

Yes, parking is offered for JPY 1500.00 per day.

Does Hotel JAL City Sendai include a casino on the premises?

No, Hotel JAL City Sendai doesn't have a casino.

Will I find an indoor pool at Hotel JAL City Sendai?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel JAL City Sendai?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Hotel JAL City Sendai have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel JAL City Sendai have a restaurant with a breakfast menu?

Yes, Hotel JAL City Sendai serves buffet breakfast for a surcharge each morning at JOLIE.

Will Hotel JAL City Sendai allow pets to stay free of charge?

No, pets aren't allowed at Hotel JAL City Sendai though service animals are welcome.

Are there connecting rooms at Hotel JAL City Sendai?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel JAL City Sendai?

The closest major airport to Hotel JAL City Sendai is Sendai Airport (SDJ), which is 13.5 mi away (38 minutes by car). Another top airport is Yamagata Airport (GAJ), which is around 29.7 mi away.

Are there rooms with balconies that I can book at Hotel JAL City Sendai?

No, there aren't any guestrooms with balconies at Hotel JAL City Sendai.

Hotel JAL City Sendai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 266 out of 639 reviews
Rating 8 - Good. 269 out of 639 reviews
Rating 6 - Okay. 71 out of 639 reviews
Rating 4 - Poor. 22 out of 639 reviews
Rating 2 - Terrible. 11 out of 639 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark Erwin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy, breakfast was good too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025

6/10 Okay

OZGUR

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025

10/10 Excellent

Marta M, Washington

Stayed 3 nights in May 2025

10/10 Excellent

Diane, Pleasant Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025

8/10 Good

EDDIE, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Takuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024

6/10 Okay

Akira Kikuchi

Traveled with partner
location from Sendai Station.
Stayed 2 nights in Jul 2024

6/10 Okay

Akira Kikuchi

Traveled with partner
Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Tom

Stayed 1 night in Apr 2024

8/10 Good

LIEN, Santa Ana

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024

8/10 Good

Chong Kit George

Stayed 2 nights in Apr 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

DAISUKE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Yasukazu

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly stuffs.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, good location, stuffs service was definitely good! No any complaints.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Central location , very close to Sendai station room reasonable size
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay.

Close to station, many places to eat & shop.
Stayed 2 nights in Oct 2019