Hotel JAL City Sendai

Property class: 3

Choose dates to view prices

Photo gallery for Hotel JAL City Sendai

A high-rise hotel with multiple floors, a well-lit entrance, and a parking sign.
A buffet table with various food items and utensils.
A spacious lobby with a sofa, ottoman, and a table.
A bar with a long counter and multiple bottles, large windows with a city view, and two chairs in the foreground.
A modern lobby with sofas, a coffee table, and a chandelier.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Nishikicho Park
    ‪8 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Place, Asaichi Morning Market
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

Semi-double Room, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Twin Room with Extra bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

Single Room for Women Only 17 ㎡

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Single Room, Non-smoking (17 ㎡)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Single Room, Smoking (17 ㎡)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Sendai

Located in Downtown Sendai, Hotel JAL City Sendai is adjacent to AER Observation Terrace and within a 5-minute walk of Aoba-dori Avenue. This 238-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Jozenji-dori Avenue - 6 min walk - 0.4 miles
  • Nishikicho Park - 8 min walk - 0.4 miles
  • Sendai Anpanman Children's Museum & Mall - 9 min walk - 0.5 miles
  • Sunmall Ichibancho - 9 min walk - 0.5 miles
  • Asaichi Morning Market - 9 min walk - 0.5 miles

Getting around

  • Sendai Station - 5 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪ホシヤマ珈琲店 - ‬2 min walk
  • ‪口福吉祥 囍龍 - ‬3 min walk
  • ‪牛たん炭焼利久西口本店 - ‬3 min walk
  • Jolie
  • ‪夕焼け麦酒園 - ‬1 min walk

About this property

Hotel JAL City Sendai

Guests staying at Hotel JAL City Sendai enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is available for JPY 1500.00 per day. Front-desk staff can assist with securing valuables, luggage storage, and dry cleaning/laundry. This hotel also has a banquet hall.
Guests can expect to find free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, phones, and desks.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-2 AM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Frequently asked questions

Is a free cancellation option available at Hotel JAL City Sendai?

Hotel JAL City Sendai provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel JAL City Sendai?

As of Aug 29, 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Sendai on Aug 31, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel JAL City Sendai?

This hotel is situated in Downtown Sendai within a 10-minute walk of Sendai Anpanman Children's Museum & Mall, Jozenji-dori Avenue, and Nishikicho Park. You'll also find Asaichi Morning Market and Kotodai Park less than a mile away.

Will I be able to park at Hotel JAL City Sendai?

Yes, parking is offered for JPY 1,500 per day.

Does Hotel JAL City Sendai include a casino on the premises?

No, Hotel JAL City Sendai doesn't have a casino.

Will I find an indoor pool at Hotel JAL City Sendai?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel JAL City Sendai?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Does Hotel JAL City Sendai have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel JAL City Sendai have a restaurant with a breakfast menu?

Yes, Hotel JAL City Sendai serves buffet breakfast for a surcharge each morning at JOLIE.

Will Hotel JAL City Sendai allow pets to stay free of charge?

No, pets aren't allowed at Hotel JAL City Sendai though service animals are welcome.

Does Hotel JAL City Sendai have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel JAL City Sendai?

The closest major airport to Hotel JAL City Sendai is Sendai Airport (SDJ), which is 13.5 mi away (38 minutes by car). Another top airport is Yamagata Airport (GAJ), which is around 29.7 mi away.

Can I book a room with a balcony at Hotel JAL City Sendai?

No, there aren't any guestrooms with balconies at Hotel JAL City Sendai.

Hotel JAL City Sendai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 337 out of 812 reviews
Rating 8 - Good. 347 out of 812 reviews
Rating 6 - Okay. 91 out of 812 reviews
Rating 4 - Poor. 26 out of 812 reviews
Rating 2 - Terrible. 11 out of 812 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel and it was spacious for two people, everything was clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy, breakfast was good too.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The location to the train station was excellent. We stayed only one night and the hotel served our needs.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

CHUI YUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and just next to the station.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Wing Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, Clean room, will definitely come back
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Ge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
That was good.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Akira Kikuchi

location from Sendai Station.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Rajaram Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice and the breakfast service is good. The hotel is very conveniently located close to the Bullet train station. Parking is a little expensive.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

FUWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Obara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Miyuki

No complains however, comparing with latest new hotels the facility is a bit dated.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness
The place was quite convenient maybe a 7 to 10 minute walk from Sendai Station. But the bathroom was covered in mold on the wall ceiling and floor. We only stayed one night and we didn’t see it till later that evening so there wasn’t much we could do about it, but I did let the front desk man know When we left.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

LIEN

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Akira Kikuchi

Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Shintaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のバイキングが美味しかった。
Stayed 1 night in May 2026
Verified review

8/10 Good

AKIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適でした。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Ryoko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
お部屋は清潔で、良かったのですが、隣りの人のいびきが聞こえて眠れませんでした。
Stayed 1 night in May 2026