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Hotel Cetina Palacio Ayala Berganza.

4.0 star property
Hotel in Segovia with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Cetina Palacio Ayala Berganza.

Terrace/patio
Junior Suite | Down comforters, in-room safe, desk, free WiFi
Front of property
Deluxe Double or Twin Room | Down comforters, in-room safe, desk, free WiFi
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle de las Carretas, 5, Segovia, Segovia, 40001
  • Place, Segovia Aqueduct
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪7 min walk‬
  • Place, Segovia Cathedral
    ‪7 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down comforters, in-room safe, desk, free WiFi

Standard Double or Twin Room

9.8 out of 10
Exceptional
(21 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down comforters, in-room safe, desk, free WiFi

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom | Down comforters, in-room safe, desk, free WiFi

Family Quadruple Room, 1 Bedroom

  • 291 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Segovia

Hotel Cetina Palacio Ayala Berganza. places you next to San Millan Church and San Clemente Church. This 19-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Calle Real de Segovia - 3 min walk - 0.2 miles
  • Segovia Aqueduct - 5 min walk - 0.3 miles
  • Plaza Mayor - 7 min walk - 0.4 miles
  • Segovia Cathedral - 7 min walk - 0.4 miles
  • Alcazar of Segovia - 14 min walk - 0.8 miles

Getting around

  • Segovia Station - 9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 82 min drive

Restaurants

  • ‪El Bernardino - ‬4 min walk
  • ‪Tradicionarius - ‬2 min walk
  • ‪El secreto de San Clemente - ‬2 min walk
  • ‪La Tropical - ‬3 min walk
  • ‪Casa Duque - ‬4 min walk

About this property

Hotel Cetina Palacio Ayala Berganza.

Hotel in Segovia with a 24-hour front desk and a restaurant
Hotel Cetina Palacio Ayala Berganza. features free WiFi in public areas, a meeting room, and a terrace. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a garden and a fireplace in the lobby.
Guests can expect free WiFi and 43-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include coffee makers, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Stereo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Frequently asked questions

Is free cancellation available at Hotel Cetina Palacio Ayala Berganza.?

Hotel Cetina Palacio Ayala Berganza. offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Hotel Cetina Palacio Ayala Berganza.?

This hotel is located in Segovia, just steps from The Beaks House and Mirador de la Canaleja, and within a short walk of Segovia Aqueduct. You'll also find Calle Real de Segovia and Centro Didactico de la Juderia less than a mile away.

Is parking available on site at Hotel Cetina Palacio Ayala Berganza.?

No, there isn't parking available at the hotel.

Is there a spa at Hotel Cetina Palacio Ayala Berganza.?

Spa services at the hotel include massages.

Does Hotel Cetina Palacio Ayala Berganza. include a casino?

No, Hotel Cetina Palacio Ayala Berganza. doesn't have a casino.

Will I find an indoor pool at Hotel Cetina Palacio Ayala Berganza.?

No, there is no indoor pool at this hotel.

Is Hotel Cetina Palacio Ayala Berganza. a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a bar and a restaurant.

Does Hotel Cetina Palacio Ayala Berganza. have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Cetina Palacio Ayala Berganza. have a restaurant that serves breakfast?

Yes, Hotel Cetina Palacio Ayala Berganza. serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel Cetina Palacio Ayala Berganza. allow pets to stay free of charge?

No, pets aren't allowed at Hotel Cetina Palacio Ayala Berganza..

Are there connecting rooms at Hotel Cetina Palacio Ayala Berganza.?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Cetina Palacio Ayala Berganza.?

No, there aren't any guestrooms with balconies at Hotel Cetina Palacio Ayala Berganza..

Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 139 out of 180 reviews
Rating 8 - Good. 31 out of 180 reviews
Rating 6 - Okay. 5 out of 180 reviews
Rating 4 - Poor. 2 out of 180 reviews
Rating 2 - Terrible. 3 out of 180 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudiu, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.
Stayed 3 nights in Sep 2025

8/10 Good

STEVE

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy Bien,, muy agradable y muy buena ubicación..
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run medium sized hotel in a great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very special hotel

We had an amazing time in Segovia staying at the Palacio Ayala Berganza. Our room was large and very comfortable. Everywhere in the room and hotel was exceptionally clean and well maintained. Our room had both a Netspresso machine and kettle to make drinks with a good selection provided.The bathroom was well equipped with lovely toiletries, a hairdryer and straighteners. The breakfast was gorgeous with plenty of choices. Netspresso machines and hot water for drinks. There were a selection of milk options including plant based milks. The reception staff were excellent. The ladies who ran the breakfast service were lovely and very efficient. Veronica who managed the bar provided excellent customer service and gave us some restaurant recommendations. The welcome cocktail she made us was lovely. There was a lovely garden to sit outside with a coffee or a drink. We would definitely like to return for another visit
Stayed 4 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception: friendly, welcoming, helpful and informative. Excellent location: quiet but central. Spotlessly clean and comfortable and spacious room. I would certainly recommend.
Stayed 1 night in Sep 2025

8/10 Good

Uzair

Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Aug 2025

10/10 Excellent

Jihea, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. It was located 5 min walking distance from aquaduct but in a quiet neighborhood. Everyone was very nice and professional. We didn't get to try the breakfast due to early departure time but it was only 10 euros per person which seemed very reasonable.
Stayed 1 night in Aug 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent just one night at this hotel and had a great experience from start to finish. The check-in and check-out process was seamless, and the room came well-equipped with everything I needed for a comfortable stay. The location is ideal—tucked away in a quiet area, yet still within easy walking distance of the city center. A special mention goes to the front desk staff, who were absolutely wonderful: warm, helpful, and thorough. They provided detailed guidance on off-site parking, which made things even easier. Highly recommend for a short or extended stay in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent room: spacious, well appointed and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mafer

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Great location a couple of minutes walk to the Aquaduct then follow the pedestrian walkway up to the cathedral 10-12 minutes walk and continue to the Alcazar. Buffet breakfast available in the hotel or use one of the many cafes near the aqueduct. Parking on street available via topping up a parking app. The staff were friendly and helpful, room was spacious. A traditional well run hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a really quiet, nice hotel, that is run by some very kind and helpful people. The breakfast was substantial. Also, this hotel is about a five minute walk to the Roman aqueduct and the center of the medieval town. it's a lovely place!
Stayed 4 nights in May 2025

10/10 Excellent

Alina, Brooklyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure modern clean and very central to all attractions while away from chaos of tourists. This is my third visit. It’s an old castle converted into a modern comfortable yet cozy property. Love it here!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast. Great variety of food. Not the usual meat, cheese and bread only. Fruit and oatmeal too. The staff was excellent. Very service oriented. Any request was fulfilled.
Stayed 3 nights in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mel

Good hotel in a very convenient location. Service was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas, Rancho Santa Fe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a remodeled palace or villa in an excellent location. The staff is just incredible, so helpful and friendly. We’d love to keep Cetina as our secret but we’ll go ahead and give it our highest recommendation. Superb.
Stayed 1 night in Apr 2025

10/10 Excellent

Lluis

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sabrina

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved being here. The hotel is very clean and the staff are very helpful. It’s also well located just a short walk from the aqueduct. I parked on street and it was easy to pay via an app, and cheaper than the hotel deal.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay apart from noise.

Hotel is walkable from bus stop, centrally located and near to the famous aqueduct and other tourist sights. Staff are friendly and helpful. Breakfast is great. The room is spacious, air-conditioning okay. The only downside is there is no soundproofing in that we can literally hear people talking and footsteps coming up or down the stairs & passing by our room. If we were not tired that day, we would have had interrupted sleep due to the outside noise.
Stayed 1 night in Nov 2024