Hotel Infanta Isabel

3.0 star property
Hotel in Segovia with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Infanta Isabel

Superior Room, City View | In-room safe, desk, soundproofing, free WiFi
Lobby sitting area
Terrace/patio
Daily buffet breakfast (EUR 10.50 per person)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Plaza Mayor, 12, Segovia, Segovia, 40001
  • Place, Plaza Mayor
    ‪1 min walk‬
  • Place, Segovia Cathedral
    ‪1 min walk‬
  • Place, Segovia Aqueduct
    ‪8 min walk‬

Room options

Superior Room, City View

10.0 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room (Deluxe)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room

8.6 out of 10
Excellent
(41 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Double Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Triple Room

9.6 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

Standard Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Segovia

Located in Segovia Old Town, Hotel Infanta Isabel is next to Plaza Mayor and Juan Bravo Theater. This 40-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a library.

What's nearby

  • Plaza Mayor - 1 min walk - 0.0 miles
  • Segovia Cathedral - 1 min walk - 0.0 miles
  • Calle Real de Segovia - 3 min walk - 0.2 miles
  • Alcazar of Segovia - 8 min walk - 0.5 miles
  • Segovia Aqueduct - 8 min walk - 0.5 miles

Getting around

  • Segovia Station - 14 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 82 min drive

Restaurants

  • ‪Limón y Menta - ‬1 min walk
  • ‪Granier - ‬1 min walk
  • ‪Cafés La Colonial - ‬1 min walk
  • ‪Vogue - ‬1 min walk
  • ‪La Concepción - ‬5 min walk

About this property

Hotel Infanta Isabel

Hotel in Segovia with a 24-hour front desk
Guests of Hotel Infanta Isabel enjoy free WiFi in public areas, meeting rooms, and a library. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 150 per vehicle one-way, as well as an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and laundry facilities.
Guests can expect to find free WiFi. Safes, desks, and wardrobes or closets are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10.50 per person

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's valet parking is available from 8 AM-11 PM and is available on a first-come, first-served basis. Reservations for valet parking are available.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10.50 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Nearby parking fee: EUR 16 per day (984 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Infanta Isabel
Sercotel Infanta Isabel
Sercotel Infanta Isabel Hotel
Sercotel Infanta Isabel Hotel Segovia
Sercotel Infanta Isabel Segovia
Hotel Sercotel Infanta Isabel Segovia
Hotel Sercotel Infanta Isabel
Hotel Infanta Isabel Segovia
Infanta Isabel Segovia
Hotel Infanta Isabel Hotel
Hotel Infanta Isabel Segovia
Hotel Infanta Isabel Hotel Segovia

Frequently asked questions

Is a free cancellation option available at Hotel Infanta Isabel?

Hotel Infanta Isabel offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see near Hotel Infanta Isabel?

This hotel is situated in Segovia Old Town, just steps from Plaza Mayor and Calle Real de Segovia, and within a short walk of Plaza de Medina del Campo. You'll also find Segovia Aqueduct and Alcazar of Segovia less than a mile away.

Is there parking available at Hotel Infanta Isabel?

No, this hotel doesn't offer parking.

Does Hotel Infanta Isabel include a casino at the property?

No, Hotel Infanta Isabel doesn't have a casino.

Will I find an indoor pool at Hotel Infanta Isabel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Infanta Isabel?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include minibars with free items and separate bathtubs and showers.

Does Hotel Infanta Isabel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Infanta Isabel feature a restaurant that includes a breakfast menu?

Hotel Infanta Isabel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Infanta Isabel allow pets to stay for free?

No, pets aren't allowed at Hotel Infanta Isabel.

Are there connecting rooms at Hotel Infanta Isabel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Infanta Isabel?

No, there aren't any guestrooms with balconies at Hotel Infanta Isabel.

Hotel Infanta Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Arturo

Traveled with family
Disliked: Amenities, property conditions & facilities
Very old hotel urging to be remodel
Stayed 2 nights in Oct 2025

6/10 Okay

Maria Luisa

Liked: Cleanliness, staff & service
The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.
Stayed 3 nights in Sep 2025

8/10 Good

Gloria S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming stay

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bien ubicado
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls at the front desk were fantastic
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom. The staff was friendly and offered valet parking. The location of this hotel is wonderful, right on the main plaza.
Stayed 1 night in Sep 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and location!

Charming hotel in the heart of Plaza Mayor. The room was comfortable and clean, and the hotel is walking distance to all sights and restaurants.
Hotel facade at night.
View from room.
Wonderful room with the BEST shower!
Stayed 1 night in Sep 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again
Stayed 8 nights in Aug 2025

2/10 Terrible

Evry, HIALEAH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.
Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Highly recommended!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and beautiful rooms. The hotel is in Plaza Mayor oposite the cathedral so stepping out in the morning you are walking out on a stunning vista. The staff were really attentive and helpful. Would absolutely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Amenities, property conditions & facilities
El hotel estuvo muy cómodo para mi familia de 4 personas, nos dieron un “early check in “ todo muy limpio y organizado. Muy buena hubicacion al frente de la catedral y con distancias caminables a todo lugar. Altamente recomendado
Stayed 1 night in Jun 2025

10/10 Excellent

Yohandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

arsenio

Center of the town
Stayed 1 night in Jun 2025

10/10 Excellent

Lily, Houston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! We were on the 4th floor, right in front of the main plaza in Segovis. Couldn't have asked for a better view. It was magnificent. Staff wonderful and great breakfast. Will be back.
Stayed 1 night in Jun 2025

8/10 Good

GEORGETA

Traveled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Great location and service. Spacious accommodations.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yoonseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

WALTER, Weston

Basico
Stayed 1 night in Jun 2025