Sapporo Grand Hotel

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4 restaurants, breakfast, lunch, dinner served; French cuisine
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Exterior
4 restaurants, breakfast, lunch, dinner served; French cuisine
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking | Down comforters, individually furnished, blackout drapes, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Nishi 4-chome 1-jo Kita Chuo-ku, Sapporo, Hokkaido, 060-0001
  • Place, Sapporo Clock Tower
    ‪5 min walk‬
  • Place, Sapporo TV Tower
    ‪7 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪8 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪59 min drive‬

Room options

【Annex】 Standard Triple Room Non-smoking

  • Sleeps 3
  • Free WiFi

East Building Comfort Double Room

  • Sleeps 2
  • Free WiFi

【East Building】Anniversary Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

【East Building】Comfort Large Hollywood Twin Room Non-smoking

  • Sleeps 2
  • Free WiFi

[JULY,2025 Renewal]Superior Twin Room, Non Smoking (Main Building)

8.0 out of 10
Very good
(15 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Comfort Double Room, Non Smoking, East Building

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Comfort Large Hollywood Twin Room - Non Smoking, East Building

8.8 out of 10
Excellent
(13 reviews)
  • 420 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Grand in Grand] Double Room/lounge access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

[Grand in Grand] Deluxe Double Room/lounge access, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

[Grand in Grand] Deluxe Twin Room/lounge access, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Corner Deluxe Twin Room -Non Smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Twin Room with Tatami Non-smoking, East Building

  • 667 sq ft
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

Luxury Double Room : Non-smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Connecting Room : Non-smoking, East Building

8.6 out of 10
Excellent
(4 reviews)
  • 753 sq ft
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

Deluxe Twin Room-Non Smoking, East Building

9.0 out of 10
Wonderful
(14 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Large Twin Room, Non Smoking, East Building

9.2 out of 10
Wonderful
(25 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Corner King Double Room-Non Smoking, East Building

9.8 out of 10
Exceptional
(13 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

  • 1744 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[JULY,2025 Renewal]Superior Double Room, Non Smoking (Main Building)

8.2 out of 10
Very good
(13 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Run of House, Twin Room - Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Run of House, Twin with extra bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Run of House, Double Room - Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Run of House, Single Room - Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Triple Room, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Quadruple Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(7 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.8 out of 10
Excellent
(25 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

[Grand in Grand] Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 721 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

[Grand in Grand] Junior Suite (Double Bed)/lounge access, Non Smoking

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Annex Building Standard Twin Room

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Intelligence Double Room/Lounge Access

  • Sleeps 2
  • Free WiFi

Main Building Executive Deluxe Queen Room with Garden View

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Super Bath Deluxe King Room/Lounge Access

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Well-Being Deluxe Twin Room/Lounge Access

  • Sleeps 2
  • Free WiFi

Main Building Executive Junior Suite

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Super Suite Twin/Lounge Access

  • Sleeps 2
  • Free WiFi

July 2025 Renewal【Main Building】Superior King Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

East Building Comfort Deluxe King Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Deluxe Twin Room

  • Sleeps 4
  • Free WiFi

【East Building】Deluxe Twin Room Non-smoking

  • Sleeps 4
  • Free WiFi

【East Building】Corner Deluxe Twin Room Non-smoking

  • Sleeps 2
  • Free WiFi

【East Building】Comfort Japanese Living Room Non-smoking

  • Sleeps 5
  • Free WiFi

【East Building】Connecting Room Non-smoking

  • Sleeps 5
  • Free WiFi

Main Building Standard Double Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Corner King Room

  • Sleeps 2
  • Free WiFi

【Annex】 Standard Family Room Non-smoking

  • Sleeps 4
  • Free WiFi

East Building Standard Large Twin Room Non-smoking

  • Sleeps 3
  • Free WiFi

【East Building】Corner King Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Junior Suite Double/Lounge Access

  • Sleeps 2
  • Free WiFi

【Grand In Grand】Junior Suite Twin/Lounge Access

  • Sleeps 2
  • Free WiFi

Main Building Standard Single Room

  • Sleeps 1
  • Free WiFi

【East Building】Comfort Premium King Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

East Building Concept Corner Deluxe Room

  • Sleeps 4
  • Free WiFi

East Building Comfort Superior Twin Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Light Court Double Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Light Court Twin Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Suite

  • Sleeps 2
  • Free WiFi

East Building Comfort Junior Suite

  • Sleeps 2
  • Free WiFi

East Building Standard Corner Twin Room

  • Sleeps 2
  • Free WiFi

East Building Standard Light Court Twin Room

  • Sleeps 2
  • Free WiFi

East Building Standard Light Court Double Room

  • Sleeps 2
  • Free WiFi

Universal Room

  • Sleeps 2
  • Free WiFi

East Building Comfort Connecting Room

  • Sleeps 4
  • Free WiFi

East Building Executive Family Room

  • Sleeps 2
  • Free WiFi

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.8 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Floor Deluxe Double Room/lounge access, Non Smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Floor Double Room/lounge access, Non Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Executive Floor Hollywood Twin Room/lounge access, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Floor Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Floor Large Hollywood Twin Room/lounge access, Non Smoking

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Floor Large Twin Room/lounge access, Non Smoking

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Floor Premier Double 1 King/lounge access, Non Smoking

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Floor Suite Room(Twin Bed)/lounge access, Non Smoking

  • 1055 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

[JULY,2025 Renewal]Double Room, Non Smoking (Small, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

[JULY,2025 Renewal]Superior Twin Room (3 people, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Run Of House Single Non Smoking

  • Sleeps 1
  • Free WiFi

Run Of House Twin Non Smoking

  • Sleeps 2
  • Free WiFi

July 2025 Renewal【Main Building】Superior Twin Room Non-Smoking

  • Sleeps 2
  • Free WiFi

【East Building】 Comfort Double Room Non-smoking

  • Sleeps 2
  • Free WiFi

Run Of House Double Non Smoking

  • Sleeps 2
  • Free WiFi

July 2025 Renewal【Main Building】Queen Double Room Non-Smoking

  • Sleeps 2
  • Free WiFi

Large Twin Room (Comfort Floor)

  • Sleeps 3
  • Free WiFi

Twin Room (East Wing) *Allocated On Arrival

  • Sleeps 2
  • Free WiFi

July 2025 Renewal [Main Building] Semi-Double Room

  • Sleeps 1
  • Free WiFi

July 2025 Renewal [Main Building] Double Room Non-Smoking

  • Sleeps 2
  • Free WiFi

July 2025 Renewal [Main Building] Superior Twin Room/3 People Use

  • Sleeps 3
  • Free WiFi

[Executive Floor] Double Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Hollywood Twin Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Large Hollywood Twin Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Large Twin Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Deluxe Double Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Premier King Double Room/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Junior Suite Room (Twin)/Lounge Access

  • Sleeps 2
  • Free WiFi

[Executive Floor] Suite Room (Twin)/Lounge Access

  • Sleeps 2
  • Free WiFi

Standard Superior Twin Room-Non Smoking

  • Sleeps 3
  • Free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Sapporo

Located in Sapporo City Centre, Sapporo Grand Hotel is within a 5-minute walk of Sapporo Clock Tower and within 15 minutes of other popular attractions like Tanukikoji Shopping Street. This 494-room, 4.5-star hotel welcomes guests with conveniences like 4 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Sapporo Clock Tower - 5 min walk - 0.3 miles
  • Sapporo TV Tower - 7 min walk - 0.4 miles
  • Odori Park - 8 min walk - 0.4 miles
  • Tanukikoji Shopping Street - 8 min walk - 0.4 miles
  • Nijo Market - 10 min walk - 0.6 miles

Getting around

  • Sapporo Station - 5 min walk
  • Nishi-Yon-Chome Stop - 6 min walk
  • New Chitose Intl. Airport (CTS) - 59 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪布袋 - ‬3 min walk
  • ‪味の時計台 駅前通り総本店 - ‬3 min walk
  • ‪山頭火 札幌北1条チカホ店 - ‬2 min walk
  • ‪炭火居酒屋 炎 北1条 KOKOホテル 札幌駅前店 - ‬3 min walk

About this property

Sapporo Grand Hotel

Guests staying at Sapporo Grand Hotel enjoy free WiFi in public areas, laundry facilities, and a gift shop. Self parking is available for JPY 2500 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a reception hall, a vending machine, and wedding services.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, phones, and wardrobes or closets.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • BIG JUG (Hokkaido Dining)
  • KOKAKU (Chinese Dining)
  • NORTHERN TERRACE DINER
  • OLD SALOON (Lounge & Bar)
  • Waraku (Garden Dining)

Things to do

  • Art gallery
  • Shopping

Family friendly

  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 16 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1934
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 2500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sapporo Grand

Sapporo Grand Hotel

Sapporo Grand Hotel Hotel

Sapporo Grand Hotel Sapporo

Sapporo Grand Hotel Hotel Sapporo

Frequently asked questions

Is a free cancellation option available at Sapporo Grand Hotel?

Sapporo Grand Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Sapporo Grand Hotel?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Sapporo Grand Hotel on May 20, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sapporo Grand Hotel?

This hotel is situated in Sapporo City Centre within a 10-minute walk of Tanukikoji Shopping Street and Odori Park. You'll also find Nijo Market and Nakajima Park within a short drive.

Is parking available on site at Sapporo Grand Hotel?

Yes, covered parking is offered for JPY 2,500 per night with in/out privileges.

Are there luxury amenities available at Sapporo Grand Hotel?

Yes, some luxury features of this hotel include a garden-view restaurant, an art gallery, and a bar/lounge.

Does Sapporo Grand Hotel include a casino?

No, Sapporo Grand Hotel doesn't have a casino.

Is there an indoor pool at Sapporo Grand Hotel?

No, there is no indoor pool at this hotel.

Is Sapporo Grand Hotel good for couples?

Amenities that appeal to couples at this hotel include a down comforter, free wired internet, and slippers.

Does Sapporo Grand Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sapporo Grand Hotel have a restaurant with a breakfast menu?

Yes, Sapporo Grand Hotel has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Does Sapporo Grand Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sapporo Grand Hotel.

Does Sapporo Grand Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Sapporo Grand Hotel?

The closest major airport to Sapporo Grand Hotel is Sapporo Okadama Airport (OKD), which is 6.9 mi away (26 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 25.3 mi away.

Are there rooms with balconies that I can book at Sapporo Grand Hotel?

Yes, some guestrooms at Sapporo Grand Hotel offer a balcony and may feature city views.

Does Sapporo Grand Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sapporo Grand Hotel.

Sapporo Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1195 out of 1829 reviews
Rating 8 - Good. 473 out of 1829 reviews
Rating 6 - Okay. 109 out of 1829 reviews
Rating 4 - Poor. 30 out of 1829 reviews
Rating 2 - Terrible. 22 out of 1829 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Raelee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
clean, great location
Stayed 3 nights in Jan 2026

10/10 Excellent

Hoi Yin Eugenia

Stayed 5 nights in Jan 2026

10/10 Excellent

Sidney

Stayed 3 nights in Jan 2026

10/10 Excellent

Brooke

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Ju yeon

Stayed 1 night in Jan 2026

10/10 Excellent

Sam Arthur

Stayed 1 night in Jan 2026

10/10 Excellent

maria

Stayed 4 nights in Jan 2026

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at a very clean, pleasant and convenient location. The staff were quite friendly and professional. All encounters with the staff demonstrated a pleasant interaction and staff happy to answer questions and assist. The room was immaculate with plenty of amenities. The breakfast was amazing. Ultimately our stay was so pleasant we are returning to stay on our return trip.
Stayed 1 night in Jan 2026

6/10 Okay

Rosario Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location is great with ample dining options. Service is good just the Room is outdated, with wall to wall carpeting, not good for asthmatics
Stayed 2 nights in Jan 2026

6/10 Okay

Rosario Angelica

W
Stayed 2 nights in Jan 2026

10/10 Excellent

su

Stayed 1 night in Jan 2026

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
I’ve enjoyed my stay at Sapporo Grand Gotel. The staff was all very courteous! I’ll definitely come back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel from the moment we got there, staff were very helpful and nice. Close to transport, shopping and food. Thankyou.
Stayed 7 nights in Jan 2026

10/10 Excellent

Belén

Stayed 4 nights in Jan 2026

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, check in great, room clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Christianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! New, comfortable rooms, a nice rooftop view and close to multiple stations.
Stayed 5 nights in Dec 2025

8/10 Good

Su Yinn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, very accessible and convenient with the option of walking above/ below ground (in good and bad weather). Near and walkable to many good food, tourist places, shopping, JR and subway stations. Staff were friendly and helpful with questions. We stayed at the East building, room carpet seems a bit dated but otherwise all clean and a wonderful stay.
Stayed 2 nights in Jan 2026

8/10 Good

ONG KWANG KWANG

Traveled with family
Liked: Cleanliness, staff & service
The older side of the hotel is a little bit dark in the hotel room walk way.
Stayed 7 nights in Jan 2026

10/10 Excellent

Siteng

Stayed 1 night in Jan 2026

8/10 Good

Dhiren

Stayed 1 night in Jan 2026

10/10 Excellent

Toru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including food, convenience, transportation, safety, cleanliness, and courteous service are excellent. One of the best place I have ever stayed in Japan. Highly recommended.
Stayed 2 nights in Dec 2025

10/10 Excellent

Akemi, MASON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience with my family. I booked a room for two, but two more family members ended up joining. The room was so spacious that two additional beds could easily fit. The room was clean, staff were helpful, and dining was excellent. I only wish that the hotel provides a public baths!
Stayed 2 nights in Dec 2025

4/10 Poor

William

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Fridge was broken, then replaced. But the food I had spoiled. Staff shrugged and said too bad when I asked for compensation.
Stayed 3 nights in Dec 2025

6/10 Okay

Chee Phen, Singapore

Stayed 4 nights in Dec 2025