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Hotel HW Libertad

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel HW Libertad

A modern bar area with a long counter, seating on both sides, and a view through large windows.
A long, narrow hotel corridor with framed artwork on the walls, doors on both sides, and a carpeted floor.
A hot tub with a wooden deck and a wooden fence in the background.
A modern lobby with a reception desk, seating area, and a large window.
A neatly made bed with a headboard, two bedside tables with lamps, and a wall-mounted light fixture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
22 Libertad, Santiago, Región Metropolitana
  • Place, University of Santiago-Chile
    ‪6 min walk‬
  • Place, Museum of Memory and Human Rights
    ‪16 min walk‬
  • Place, Palacio de la Moneda
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Twin Room, Non Smoking, City View

A hotel room with two beds, a nightstand, a chair, and a wall-mounted light fixture.

Twin Room, Non Smoking, City View

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a brown upholstered armchair, a bedside table with a lamp, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a chair, a desk, and a TV.

Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Triple Room

Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free wired internet

View all photos for Standard Triple Room

A hotel room with a large bed, a smaller bed, a desk with a lamp, and a view of the city through the window.

Standard Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

DOUBLE CITY VIEW KING BED

  • Sleeps 4
  • Free wired internet

TRIPLE TWO BEDS

  • Sleeps 5
  • Free wired internet

TRIPLE STANDARD

  • Sleeps 5
  • Free wired internet

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About the neighborhood

Santiago

Located in Downtown Santiago, Hotel HW Libertad is a leisurely stroll from sights such as University of Santiago-Chile and Parque Quinta Normal. This 86-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. It's connected to the convention center in central Santiago and also close to Palacio de la Moneda and Plaza de Armas.

What's nearby

  • University of Santiago-Chile - 6 min walk - 0.4 miles
  • Museum of Memory and Human Rights - 16 min walk - 0.9 miles
  • O'Higgins Park - 4 min drive - 1.7 miles
  • Fantasilandia - 4 min drive - 1.7 miles
  • Palacio de la Moneda - 6 min drive - 1.7 miles

Getting around

  • Latin American Union Station - 3 min walk
  • Santiago Central Station - 10 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Restaurant Sheng Xing - ‬7 min walk
  • ‪Na Que Ver - ‬6 min walk
  • ‪Food Trucks Abate Molina - ‬4 min walk
  • ‪Cafeteria Metro Unión - ‬3 min walk
  • ‪Restaurant Polleria Jahaira - ‬6 min walk

About this property

Hotel HW Libertad

Guests of Hotel HW Libertad enjoy a gym, free WiFi in public areas, and a conference center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a vending machine and a banquet hall.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Safes and phones are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Accessible bathtub
  • Elevator (31 inch wide door)
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

He Wang Hotel Hotel
He Wang Hotel Santiago
He Wang Hotel Hotel Santiago

Frequently asked questions

What can I see around Hotel HW Libertad?

This hotel is situated in Downtown Santiago within a short 17-minute walk of Museum of Memory and Human Rights and also 15 minutes on foot from Parque Quinta Normal. You'll also find Palacio de la Moneda and Plaza de Armas within a short drive.

How much does it cost to stay at Hotel HW Libertad?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Hotel HW Libertad on Oct 1, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel HW Libertad?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible van parking is also available.

Does Hotel HW Libertad include a casino on the premises?

No, Hotel HW Libertad doesn't have a casino.

Will I find an indoor pool at Hotel HW Libertad?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel HW Libertad?

Couples staying at this hotel will appreciate amenities like free wired internet as well as proposal/romance packages and a 24-hour front desk.

Does Hotel HW Libertad have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel HW Libertad have a restaurant that serves breakfast?

No, Hotel HW Libertad doesn't have a restaurant that serves breakfast.

Will Hotel HW Libertad allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel HW Libertad.

Does Hotel HW Libertad have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel HW Libertad?

The closest major airport to Hotel HW Libertad is Santiago Intl. Airport (SCL), which is 11.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel HW Libertad?

No, you won't find guestrooms with balconies at Hotel HW Libertad.

Hotel HW Libertad Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 201 reviews
Rating 8 - Good. 54 out of 201 reviews
Rating 6 - Okay. 15 out of 201 reviews
Rating 4 - Poor. 11 out of 201 reviews
Rating 2 - Terrible. 8 out of 201 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Nice hotel awful location if arriving during the night.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The service is outstanding. The breakfast is more than expected: full variety of food for everyone needs and preferences!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel . It met all my needs . I stayed there for 2 weeks and enjoyed everyday of my stay. Access to the second floor gym as well as the great restaurant made it even better. I will definitely stay there again.
Stayed 13 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
The location was a disaster we were advised not to go out of the hotel after 7pm and it fell like a prison there is a gym in the building or attached to it and the noise and vibration was really annoying the breakfast was not of the quality and it wasn't fresh the fruit in the basket were rotting I wouldn't recommend the hotel
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service
horrible customer service here, sharks
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent stay! Highly recommended!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Room was big and bed was comfy. Breakfast was plentiful for what we needed
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location nice hotel
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed at the hotel for 1 night. The hotel is nicely decorated and felt modern. Everything was clean, the rooms are relatively large with a desk, security box, and fit two twin beds comfortably. The bed was about medium firmness and not springy. All the hotel staff are friendly and professional. Breakfast was pretty standard, but well executed. Getting into the hotel is a little confusing as it is only on the 3rd floor and up of the building. You’ll need to enter past a white metal fence or through a glass entrance to make your way to the elevator. There isn’t signage that will say “Hotel HW - Libertad”, but if you look up you’ll see nice patios. The area around the hotel is sketchy, so exercise caution at night. During the day, it is fine. Overall, such great value!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very clean! The staff was so helpful to anything we needed even helping us in anyway they could even when we had problems. Excellent breakfast! Good food at restaurant for dinner and the bar. The waiters and waitresses were great also. I highly recommend this hotel!!!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel with helpful English speaking staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellant. Area aroun. Not so much
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice property and customer service
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 8 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look for High Wellness HW name on 2828 Romero Street. Libertad name is not visible at street level. Get on elevator on ground floor go to third floor (Button 3 in elevator needs label indicating Hotel). Hotel check-in lobby is on third floor.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Overall our hotel stay went well enough. Room was spacious and clean with good hot water for showers. Beds were small but comfortable. Small shops and restaurants are just around corner for convenient quick snacks and fast food.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
There was flies in the room, the 2 days i was there. Yes the window was closed. The noise from the gym on the 2nd floor was heard on tje 6th floor from 6am until 10pm extremely annoying.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I had a wonderful 3 night stay here. It was soo quiet and peaceful. Every afternoon I would open the window and enjoy the sun and nice breeze. The bed was very comfortable and great hot shower. The room was big and clean and the breakfast nice. Staff was excellent. I would stay here again and again! Thanks so much!
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to Metro station and supermarket. Three minutes walk only. Staff were very nice and helpful. Breakfast was great. Neighborhood seems fine, there is pharmacy in the building, also an authentic Chinese Restaurant in the building as well. Overall, great experience.
Stayed 7 nights in May 2023
Verified review

6/10 Okay

Liked: Staff & service
If the room had provided us with facial tissues, tea and coffee bags, and a mirror in the hallway, I would have evaluated it as good. The area was shabby (“old town”) and noisy in late evenings. However, great breakfast, helpful and responsive staff, cosy and clean room in spite of cracked walls, nice view of surroundings.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Decent value for money

A little hard to find and neighborhood was ok but maybe not at night. We weren’t informed that the breakfast was complimentary. Appreciated getting a plug adapter from reception.
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Disliked: Amenities
Can be a really nice hotel with some upkeep. The room I stayed in could use some new paint and corking in the bathroom. The TV in the room was too small and didn’t have local channels to view. My Netflix did not work due to my subscription plan so I had to resort to just watching videos on YouTube whenever I was in the room. The neighborhood is of the locals (lower & middle class) I didn’t feel unsafe maybe because I’m from NYC lol There was breakfast every morning which included 2 different types of eggs, breads, cheeses, meats, danishes/donuts/cakes, fruits & coffee / teas. The hot tub would’ve been a great touch if it was working. The outdoor sitting / smoking area is nice, comfortable & has a nice view of the mountains. The staff were nice. There’s no iron in the room but you can ask the front desk for one to use (no board). Bring an adapter to charge your phones / cameras, the rooms are not equipped with an USB outlet, will need the euro adapter. The bus and train station is around the corner from the hotel & there are a few local restaurants & bodegas in walking distance. There is also shopping & malls close by.
Stayed 5 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was extremely disappointing for several reasons. First, the room was absurdly small, leaving barely enough space to move around. To make matters worse, the air conditioning remote didn’t work, preventing me from adjusting the swing settings. The room had an awful odour and desperately needed air circulation, but the air conditioning made the tiny space unbearably cold within minutes, even at a standard setting of 24–25 degrees. This left me with two unpleasant choices: endure the horrible smell all night or freeze. Unfortunately, I caught a cold due to the cold temperature. The noise from the lift was another major issue. I could hear it clearly from inside my room throughout the night, making it nearly impossible to get any sleep. The bathroom facilities were inadequate and unhygienic. They provided just one tiny bar of soap to be shared between the sink and shower—absolutely unacceptable. Additionally, there was no shampoo provided, which is a basic amenity in any hotel. The check-in process was shockingly slow. Despite having two staff members at the reception, it took nearly 20 minutes to process just two check-ins before it was my turn. The worst part of my experience was dealing with an incredibly rude and unprofessional staff member during check-in. This arrogant older man made the process unnecessarily complicated, even though I had completed all the steps online and prepaid for my stay. He insisted that I fill out all my details on a piece
Stayed 3 nights in Dec 2024