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Almacruz Hotel y Centro de Convenciones

4.0 star property
Hotel in Santiago with 2 restaurants and free breakfast
VIP Access

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Photo gallery for Almacruz Hotel y Centro de Convenciones

Lobby
2 restaurants, breakfast served
Interior
Outdoor pool
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Parking included
  • Housekeeping

Explore the area

View in a map
San Antonio 65, Santiago, Region Metropolitana, 8320263
  • Santa Lucia Hill
    ‪4 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Palacio de la Moneda
    ‪9 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬
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Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

Economy Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Economy Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Santiago

Located in Downtown Santiago within a short walk of Palacio de la Moneda, Almacruz Hotel y Centro de Convenciones is within a mile (2 km) of other popular sights such as Medical Center Hospital Worker. This 162-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Santa Lucia Hill - 4 min walk - 0.3 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Santiago Town Square - 8 min walk - 0.5 miles
  • Palacio de la Moneda - 9 min walk - 0.5 miles
  • Medical Center Hospital Worker - 19 min walk - 1.0 mile

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Portal Fernandez Concha - ‬3 min walk
  • ‪Sangurucho - ‬3 min walk
  • ‪Da Dino - ‬3 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪Burger King - ‬3 min walk

About this property

Almacruz Hotel y Centro de Convenciones

Hotel in Santiago with 2 restaurants and free breakfast
Guests of Almacruz Hotel y Centro de Convenciones have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a business center, and free newspapers.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Minibars, electric kettles, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Area shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Vichuquen

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Almacruz Hotel y Centro de Convenciones?

Almacruz Hotel y Centro de Convenciones offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Almacruz Hotel y Centro de Convenciones?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Almacruz Hotel y Centro de Convenciones on Sep 2, 2025 start from $86.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Almacruz Hotel y Centro de Convenciones?

This hotel is situated in Downtown Santiago, just steps from Barrio París-Londres and San Francisco Church, and within a short walk of Palacio de la Moneda. You'll also find Santa Lucia Hill and Plaza de Armas less than a mile away.

Is parking available on site at Almacruz Hotel y Centro de Convenciones?

Yes, secured self parking is offered for free at the hotel.

Does Almacruz Hotel y Centro de Convenciones include a casino?

No, Almacruz Hotel y Centro de Convenciones doesn't have a casino.

Is there an indoor pool at Almacruz Hotel y Centro de Convenciones?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Almacruz Hotel y Centro de Convenciones?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and 2 restaurants.

Are there hot tubs at Almacruz Hotel y Centro de Convenciones?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Almacruz Hotel y Centro de Convenciones have a restaurant that serves breakfast?

Yes, Almacruz Hotel y Centro de Convenciones has 2 restaurants, and serves free buffet breakfast each morning.

Does Almacruz Hotel y Centro de Convenciones allow pets to stay for free?

No, pets aren't allowed at Almacruz Hotel y Centro de Convenciones.

Are there connecting rooms at Almacruz Hotel y Centro de Convenciones?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Almacruz Hotel y Centro de Convenciones?

The closest major airport to Almacruz Hotel y Centro de Convenciones is Santiago Intl. Airport (SCL), which is 11.8 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Almacruz Hotel y Centro de Convenciones?

No, at Almacruz Hotel y Centro de Convenciones, there aren't any guestrooms that list a balcony.

Does Almacruz Hotel y Centro de Convenciones have a wedding venue on site?

Take advantage of the wedding venue at Almacruz Hotel y Centro de Convenciones if you plan to say "I do" during your trip.

Almacruz Hotel y Centro de Convenciones Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 233 out of 579 reviews
Rating 8 - Good. 208 out of 579 reviews
Rating 6 - Okay. 76 out of 579 reviews
Rating 4 - Poor. 40 out of 579 reviews
Rating 2 - Terrible. 22 out of 579 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Timothy, Washington

Traveled with family
Liked: Staff & service
the hotel is conveniently located in the old part of town and is relatively safe and very walkable.
Stayed 2 nights in Apr 2025

8/10 Good

ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See previous comments. Liked the place good restaurant but didn't like the area
Stayed 1 night in Apr 2025

10/10 Excellent

IAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia failed to tell them that wehad paid for breakfast so we had to pay i.e. we paid twice
Stayed 2 nights in Apr 2025

10/10 Excellent

ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the staff but felt it had the only unshuttered door at night
Stayed 3 nights in Apr 2025

10/10 Excellent

Roelito

Stayed 3 nights in Apr 2025

10/10 Excellent

Jurio, Langley

Stayed 3 nights in Apr 2025

4/10 Poor

Jaime

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Julio

Traveled with family
Liked: Cleanliness
It wasok the food wasn't that good
Stayed 6 nights in Mar 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location great service

Perfect place to stay in Santiago. Really beautiful hotel in a great location with friendly staff and very comfortable beds. We arrived early in the morning and they were really kind to let us check in straight away which was amazing after a long overnight flight. I would highly recommend staying here.
Stayed 3 nights in Mar 2025

10/10 Excellent

PARASTOU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro, lots of dining options, close to city center. Fantastic breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Jerry, High Wycombe

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable and well situated. The restaurant did a very reasonable 3 course supper that was a good price. It is a modern building and the hotel pool is disappointingly small.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located at a very convenient spot, walkable to most destinations you want to go.Bus stations as well as the tram are also very close to the hotel. Service people are very friendly and helpful. Just think as a four star hotel should offer customers bottles of water, hopefully they can have some change on that.
Stayed 4 nights in Mar 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bryce

Liked: Cleanliness
Very nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Carmen

Stayed 3 nights in Mar 2025

10/10 Excellent

Malcolm

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Very clean and quiet. Nice people.
Stayed 2 nights in Mar 2025

2/10 Terrible

Richard

Disliked: Property conditions & facilities, room comfort

Air Conditioning needs upgrading

The room was old, bed was well used and the Air Conditioner would not adjust so the room was 25 to 27 degrees C (77 - 79F) for the 3 days. We had maintenance up and he said it was working perfectly???? So they gave us a fan!!!! Not a 4 star and not anything greater than a 5 out of a 10 - based on location and staff. Building is in bad shape. But mostly, the hot room with no ability to make it any cooler and no concern from maintenance.
Stayed 3 nights in Mar 2025

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Frustrated, it took a while to check in, the air conditioning was not working and we had to move to another room as the service person could not fix. This took way too long! water in the foyer was always out, very frustrating. The rooms were ok and the breakfast was good. The service related issues were the problems.
Stayed 4 nights in Mar 2025

8/10 Good

Quoc

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Excellent location for shopping, dining, and very convenient public transportation to points of interest in Santiago. It's Make Make seafood restaurant offers a nice breakfast buffet, and tasty dinner choices. Improvements recommended include new larger bath towels, and better/working AC. More English TV stations instead of BBC
Stayed 3 nights in Mar 2025

4/10 Poor

Cherie

Liked: Cleanliness
Disliked: Room comfort

Not a 4 star hotel air conditioning doesn’t work

Air conditioning was very poor, it was either not working for the 5 days we were there or set so high for money saving reasons it left our room permanently at 27 degrees and very hot and uncomfortable. Staff advised us the manager would contact us which never happened. Staff came to the room after 4 hours waiting and said it was fixed but it remained at 27 degrees the whole time. Air conditioning works well in the lobby and reception but not in the rooms. We didn’t get our hotels.com early check in or room upgrade despite others checking in after us getting an upgrade.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No running water and AC almost inexistant

Spent 3 nights at this hotel and was told only on arrival (at 1 am), after 13,5 hours been on a plane, that there was no running water from 23h30-5h30. Same scenario happened on our last night so we couldn't shower or use the toilet when we woke up to catch our flight. We had to use the toilet at the airport. The AC was also not really efficient and we gave up asking for another room when the customer in front of us was told that there was no other rooms available...He was complaining about the ACas well. The receptionist took our informations and said that someone from.the hotel would get in touch with us to offer a partial refund regarding the water inconvenience. It's been more than 3 weeks now and nobody contacted us or responded to the email I have sent a week ago on the subject.
Stayed 3 nights in Feb 2025

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, the room was nice. The restaurant was very good and staff was very kind. The only issue is that the surroundings at night may not be safe, so you have to drive your car or take a taxi instead of walking to a restaurant. During the day, it was close to interesting places like Casa de la Moneda, Plaza de Armas and cerro Santa Lucía.
Stayed 1 night in Mar 2025

2/10 Terrible

Alan, Newton, MA 02461

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service waited a long time to check in
Stayed 2 nights in Feb 2025