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El Montserrat - Hotel Boutique

3.0 star property
Hotel in Santiago de los Caballeros
VIP Access

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Photo gallery for El Montserrat - Hotel Boutique

Exterior
Signature Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Signature Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Calle 5, Casa 2, Santiago de los Caballeros, Santiago Province, 51000
  • Place, Centro Leon
    ‪9 min walk‬
  • Place, Bella Terra Mall
    ‪13 min walk‬
  • Place, Casino Gran Almirante
    ‪3 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪21 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Executive Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio

Executive Studio | Premium bedding, down comforters, pillowtop beds, blackout drapes

Executive Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Signature Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Santiago de los Caballeros

Located in Reparto del Este, El Montserrat - Hotel Boutique is a leisurely stroll from sights such as Centro Leon and Cinemacentro Cibao. Each of the 25 rooms at this 3-star hotel includes a dining area, a sitting area, and a Smart TV.

What's nearby

  • Centro Leon - 9 min walk - 0.5 miles
  • Cinemacentro Cibao - 10 min walk - 0.5 miles
  • Bella Terra Mall - 13 min walk - 0.7 miles
  • Ágora Santiago Center - 17 min walk - 0.9 miles
  • Casino Gran Almirante - 3 min drive - 1.4 miles

Getting around

  • Cibao Intl. Airport (STI) - 21 min drive

Restaurants

  • ‪La Doñita - ‬9 min walk
  • ‪Sabrass Restaurante - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Muuu meat and grill - ‬7 min walk
  • ‪Chido Mexican Food - ‬6 min walk

About this property

El Montserrat - Hotel Boutique

Hotel in Santiago de los Caballeros
At El Montserrat - Hotel Boutique, guests have access to features like coffee in a common area. There's free offsite parking if you drive.
42-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Relax in the rainfall shower, then climb into a pillowtop bed with premium linens and a down comforter. Dining areas, sitting areas, and ceiling fans are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Self parking on site (USD 6 per night)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Separate in-room dining area

Conveniences

  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets or service animals

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: USD 3 per accommodation, per night (varies based on length of stay)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 6 per night
  • Housekeeping fee: USD 3 per night
  • Bed sheets fee: USD 2 per person, per night (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

El Montserrat Boutique
El Montserrat - Hotel Boutique Hotel
El Montserrat - Hotel Boutique Santiago de los Caballeros
El Montserrat - Hotel Boutique Hotel Santiago de los Caballeros

Frequently asked questions

What is there to do near El Montserrat - Hotel Boutique?

This hotel is situated in Reparto del Este within a short 17-minute walk of Bella Terra Mall and also 12 minutes on foot from Centro Leon. You'll also find Casino Gran Almirante and Monument to the Heroes of the Restoration within a short drive.

Will I be able to park at El Montserrat - Hotel Boutique?

Yes, parking is offered for USD 6 per night.

Does El Montserrat - Hotel Boutique have a casino at the property?

No, El Montserrat - Hotel Boutique doesn't have a casino.

Is there an indoor pool at El Montserrat - Hotel Boutique?

No, there is no indoor pool at this hotel.

What do couples enjoy most about El Montserrat - Hotel Boutique?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and Netflix.

Are there hot tubs at El Montserrat - Hotel Boutique?

No, this hotel doesn't have a spa tub.

Does El Montserrat - Hotel Boutique have a restaurant with a breakfast menu?

No, El Montserrat - Hotel Boutique doesn't have a restaurant that serves breakfast.

Does El Montserrat - Hotel Boutique allow pets to stay free of charge?

No, pets and service animals aren't allowed at El Montserrat - Hotel Boutique.

Are there connecting rooms at El Montserrat - Hotel Boutique?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to El Montserrat - Hotel Boutique?

The closest major airport to El Montserrat - Hotel Boutique is Cibao Intl. Airport (STI), which is 9.4 mi away (21 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 21.7 mi away.

Are there rooms with balconies at El Montserrat - Hotel Boutique?

No, you won't find guestrooms with balconies at El Montserrat - Hotel Boutique.

El Montserrat - Hotel Boutique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 180 reviews
Rating 8 - Good. 29 out of 180 reviews
Rating 6 - Okay. 13 out of 180 reviews
Rating 4 - Poor. 1 out of 180 reviews
Rating 2 - Terrible. 10 out of 180 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Iris, San Juan

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, Leonor un amor. Pero faltaba un microondas en el área común para calentar agua para el té o alguna comida y utensilios básicos, Gracias ☺️
Stayed 4 nights in Nov 2025

8/10 Good

Yulimar

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and clean. I like they have have multiple locks on the gate, front door and the rooms. I loved that they had Netflix and other streaming channels so I was able to watch TV in English.
Stayed 7 nights in Sep 2025

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
First it's not really a hotel and not a "boutique" hotel. Really it's just a house in a suburban area converted into an Airbnb. I stayed here a week and experienced many problems like poor wifi signal and the A/C unit was gushing water down the kitchen wall for 2 days. Santiago is hot & humid so the manager offered another room for my 2nd night without A/C, however it didn't want the cleaning lady to have to re-clean so I stayed in the same room and used a fan 2nd night. After the first night I reported the faulty A/C unit and they said they'd send a repair person the next day, but to my surprise they didn't bother to come until late afternoon. Then the manager fixed the A/C problem in 30 seconds without any tools. So I was very surprised why someone couldn't have come before to fix it - instead of making me wait all day in a hot room? As my pictures show the room they call a "suite" is just a small, 1 room studio apartment with a kitchenette and bathroom. The shower was faulty and I only managed to have hot water for 1 day only. As you can see in the photos to reach my"suite" room, you must use an outside, very narrow staircase to reach the room. It rains a lot in Santiago so metal stairs are very slippery and nowhere in their advertising does it show you'll have a narrow, outdoor staircase to navigate. Lastly Expedia asked me to request a final bill from Monstserat, but they flatly refused me. This sad place knows nothing about hospitality! Not worth the $295 for the week!
Stayed 7 nights in Sep 2025

6/10 Okay

Tahir

Disliked: Amenities, property conditions & facilities
This is not a hotel. This is a house with no amenities nor coffee. This house was turned into rooms.
Stayed 4 nights in Aug 2025

8/10 Good

Rosa

Traveled with partner
The room needed to be cleaned up and provide fresh towels on daily basis
Stayed 3 nights in Aug 2025

10/10 Excellent

jonghyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for everyone Quite place to rest
Stayed 3 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yarini, Peabody

Liked: Cleanliness
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice room and property in a great part of the city
Stayed 1 night in Aug 2025

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities
Just wish hot water was present. I ran the water for 2 minutes no hot water. Above all, great staff. Communication was fast and top tier. They speak great English. Clean and cozy. Would stay again!!
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 1 night in Jul 2025

10/10 Excellent

jonghyeon

Business traveler
Liked: Amenities
This is awesome place for someone who want to stay calm and get relaxed. The location is right into heart of Santiago where you can easily find fine dining and cool restaurants. I hope you guys enjoy your stay like I do. Regarding WiFi and hot water, air conditioning are perfect. It could have some problems for others but during my stay is perfectly working well. Plus, the bathroom is spacious and I really love it.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very nice. I would recommend this hotel for anyone wanting to stay in a vibrant part of Santiago. Plenty of shopping and dinning within walking distance. The newly opened mall is just minutes away. Enjoy!
Stayed 28 nights in Feb 2025

10/10 Excellent

Jayflow**

Stayed 1 night in Jul 2025

8/10 Good

Anthony, FORT WALTON BEACH

Liked: Cleanliness, staff & service
Water was cold
Stayed 1 night in Jun 2025

2/10 Terrible

ANAIDA

Stayed 2 nights in Jun 2025

10/10 Excellent

PABLO, Pembroke Pines

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent experience the staying at the Montserrat Hotel. I liked the professional behavior of the concierges and the owner. Very relax atmosphere. No noise at all from anybody or the whole neighborhood. Everything when it comes to restaurants, shopping just nearby simply by walking. The Room is simply prepared and equipped with everything needed in a room. I'm very glad for having made that choice.
Stayed 5 nights in Jun 2025

2/10 Terrible

GARY

Stayed 1 night in Jun 2025

6/10 Okay

Lois

Disliked: Amenities
Could not tell it was hotel
Stayed 1 night in May 2025

8/10 Good

Humphrey

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Place

Nice and clean. Very friendly people. Safe and nice area.
Stayed 6 nights in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

Excelente establecimiento🏩 💯% Recomendado Nos encanto es muy acogedor, super limpio, muy amable el personal, facil de llegar, y super centrico.
Stayed 1 night in Apr 2025