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Hotel Casa Jum

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Casa Jum

A two-story building with a wooden facade, a balcony, and a sign indicating a restaurant.
A covered outdoor seating area with a view of the street, a tree, and a building with a sign that reads "RESTAURANT".
A bedroom with a large bed, a nightstand, a lamp, and a painting of a forest on the wall.
A bar area with illuminated 'BAR' letters, a vase with yellow flowers, and a shelf with bottles.
A dining table set for four with clear glassware and white plates, positioned in a room with a view of a garden through a glass door.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Place, Centro Leon
    ‪3 min drive‬
  • Place, Bella Terra Mall
    ‪5 min drive‬
  • Place, Casino Gran Almirante
    ‪5 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Single Room

A hotel room with a bed, bedside lamps, a nightstand, a mirror, and a radiator.

Executive Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a desk, a ceiling fan, and a TV mounted on the wall.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 3767 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Luxury

A hotel room with a bed, a desk with a chair, a nightstand, and a wall-mounted ceiling fan.

Luxury

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio Suite

A neatly made bed with a dark blue bedspread and two rolled towels on top. There is a small bedside table with a lamp, a mirror above the bed, and an air conditioning unit on the wall.

Deluxe Studio Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Royal Suite

A bedroom with a bed, bedside table, lamp, and a painting on the wall.

Royal Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A neatly made bed with white linens in a room with a large window, a dark wooden wardrobe, and a wall-mounted painting of a forest.

Superior Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santiago de los Caballeros

Located in Los Rieles within 2 miles (3 km) of Centro Leon, Hotel Casa Jum is within a few miles (5 km) of Cinemacentro Cibao. This 9-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Centro Leon - 3 min drive - 1.7 miles
  • Cinemacentro Cibao - 4 min drive - 2.6 miles
  • Ágora Santiago Center - 5 min drive - 2.9 miles
  • Bella Terra Mall - 5 min drive - 2.8 miles
  • Casino Gran Almirante - 5 min drive - 3.1 miles

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive

Restaurants

  • ‪El dorado snack bar - ‬2 min drive
  • ‪Tamales Meli - ‬19 min walk
  • ‪El Parrillon - ‬2 min drive
  • ‪La Terraza De Justyn - ‬4 min drive
  • ‪El Gusto Familiar - ‬2 min drive

About this property

Hotel Casa Jum

Guests of Hotel Casa Jum enjoy features like a full-service spa, free WiFi in public areas, and a business center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 30 per person one-way. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a meeting room, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Minibars, ceiling fans, and safes are other standard amenities. Housekeeping is available on request.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is open daily.

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  • Air conditioning
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9.0 out of 10, Wonderful, 223 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 7 and up.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Are free cancellation options available at Hotel Casa Jum?

Hotel Casa Jum provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Casa Jum?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Jum on Jul 26, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Casa Jum?

This hotel is situated in Los Rieles, close to Monument to the Heroes of the Restoration, Casino Gran Almirante, and Bella Terra Mall. You'll also find Estadio Cibao and Centro Leon within a short drive.

Is parking available on site at Hotel Casa Jum?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking and bicycle parking are also available.

Is there a spa at Hotel Casa Jum?

There is a full-service spa available for guests to enjoy and services include couples treatments, massages, body scrubs, and mani/pedis.

Does Hotel Casa Jum have a casino at the property?

No, Hotel Casa Jum doesn't have a casino.

Will I find an indoor pool at Hotel Casa Jum?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Casa Jum?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Does Hotel Casa Jum have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Casa Jum have a restaurant that serves breakfast?

Yes, Hotel Casa Jum serves a full breakfast for a surcharge each morning at Casa Jum.

Does Hotel Casa Jum allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Casa Jum.

Does Hotel Casa Jum have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Casa Jum?

The closest major airport to Hotel Casa Jum is Cibao Intl. Airport (STI), which is 13 mi away (26 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 19.9 mi away.

Are there rooms with balconies that I can book at Hotel Casa Jum?

No, there aren't any guestrooms with balconies at Hotel Casa Jum.

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 355 out of 494 reviews
Rating 8 - Good. 85 out of 494 reviews
Rating 6 - Okay. 28 out of 494 reviews
Rating 4 - Poor. 12 out of 494 reviews
Rating 2 - Terrible. 14 out of 494 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
This is the best hotel in town
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sophie

Liked: Cleanliness, staff & service
Staff was friendly, room was comfortable and AC worked well, everything felt clean and fresh
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Aura Patricia

Liked: Staff & service
The breakfast was excellent, the attention of the personal was excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
I love this hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Maximiliano CORDOVA

Liked: Cleanliness, staff & service
this is a good place to state.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Bergan

Liked: Cleanliness
Disliked: Amenities
Super friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities
Great hospitality and very accommodating.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
Everything was wonderful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jerrold

Liked: Cleanliness, staff & service, amenities
Although the room is somewhat run down, the people are great. Despite being a small hotel, they provided very necessary transportation. Good value for the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Great place great service me encanta mucho
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lessell

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Hotel Casa Jum several times. I always return Because of the great customer service and the value for your money
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julio Fermin De Los

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

stacy

Liked: Cleanliness, amenities, property conditions & facilities
This was my 2nd time. We loved it here. Quiet and big room.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Griselly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, great Shower, Very nice Staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Edickson

Liked: Cleanliness, staff & service, property conditions & facilities
There was no soap to take a shower, but I had my own. Faucet in bathroom' sink was loose; for the price i would stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

REYNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Safe area and very clean and comfortable room.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
My room was nice and clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Sully

Liked: Staff & service
The host was very friendly and welcoming. He gave me good references for places to visit during my stay.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities
There should have been more variety in the break fast served since individuals paid 10 us daily for such, instead of one choice every day. It did not cater for people who follows a healthy diet and it did not worth the price paid.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Loleta

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and quiet. Beds are comfortable with AC, great water pressure with hot water.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an excellent location with professional staff.
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

Rose

Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

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