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Hotel Casa Jum

3.5 star property
Hotel in Santiago de los Caballeros with a full-service spa and free valet parking
VIP Access

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Photo gallery for Hotel Casa Jum

Stylish two-story building with a balcony and welcoming entrance.
Sit and enjoy the street view from our outdoor seating area, featuring comfortable chairs and a bench under a pergola.
Relax in comfort with a large bed, a nightstand, and a wardrobe, surrounded by a beautiful forest landscape.
Relax in this stylish living room with a sofa, side table, and potted plant.
Fully equipped kitchen with a sink, stove, toaster, and coffee maker.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet friendly
  • Breakfast available
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Casino Gran Almirante
    ‪5 min drive‬
  • Monument to the Heroes of the Restoration
    ‪7 min drive‬
  • Estadio Cibao
    ‪9 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Luxury

Luxury | 1 bedroom, minibar, in-room safe, desk

Luxury

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Apartment, 3 Bedrooms

  • 1647 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite | 1 bedroom, minibar, in-room safe, desk

Royal Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior

1 bedroom, minibar, in-room safe, desk

Executive Superior

8.0 out of 10
Very good
(3 reviews)
  • 3229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 3767 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Santiago de los Caballeros

Located in Los Rieles within 2 miles (3 km) of Centro Leon, Hotel Casa Jum is within a few miles (5 km) of Cinemacentro Cibao. This 9-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Casino Gran Almirante - 5 min drive - 3.1 miles
  • Monument to the Heroes of the Restoration - 7 min drive - 4.0 miles
  • Estadio Cibao - 9 min drive - 5.3 miles
  • Colinas Mall - 9 min drive - 4.7 miles
  • Mundo Acuático - 10 min drive - 8.5 miles

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

Hotel in Santiago de los Caballeros with a full-service spa and free valet parking
Guests of Hotel Casa Jum enjoy features like a full-service spa, free WiFi in public areas, and a business center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 30 per person one-way. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a meeting room, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Minibars, ceiling fans, and safes are other standard amenities. Housekeeping is available on request.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 7 and up.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Are free cancellation options available at Hotel Casa Jum?

Hotel Casa Jum provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Hotel Casa Jum?

This hotel is situated in Los Rieles, close to Casino Gran Almirante, Monument to the Heroes of the Restoration, and Estadio Cibao. You'll also find Catedral de Santiago and Bella Terra Mall within a short drive.

Will I be able to park at Hotel Casa Jum?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa at Hotel Casa Jum?

There is a full-service spa available for guests to enjoy and services include couples treatments, mani/pedis, massages, and body scrubs.

Does Hotel Casa Jum have a casino at the property?

No, Hotel Casa Jum doesn't have a casino.

Will I find an indoor pool at Hotel Casa Jum?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Casa Jum?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hotel Casa Jum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Casa Jum have a restaurant that serves breakfast?

Yes, Hotel Casa Jum serves a full breakfast for a surcharge each morning at Casa Jum.

Does Hotel Casa Jum allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Casa Jum.

Does Hotel Casa Jum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Casa Jum?

The closest major airport to Hotel Casa Jum is Cibao Intl. Airport (STI), which is 13 mi away (26 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 19.9 mi away.

Are there rooms with balconies at Hotel Casa Jum?

No, at Hotel Casa Jum, there aren't any guestrooms that list a balcony.

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 408 reviews
Rating 8 - Good. 76 out of 408 reviews
Rating 6 - Okay. 24 out of 408 reviews
Rating 4 - Poor. 10 out of 408 reviews
Rating 2 - Terrible. 8 out of 408 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Russell

Stayed 1 night in Apr 2025

10/10 Excellent

Jamino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super attentive and helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Carmen

Stayed 1 night in Mar 2025

10/10 Excellent

Ivana

Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Adancia

Business traveler
Disliked: Amenities, property conditions & facilities
Disappointed !
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jan 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, spacious and clean room.
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Stayed 1 night in Jan 2025

8/10 Good

Medalinne

Stayed 2 nights in Jan 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my fourth time staying at Casa Jum. When driving from New York with the night flight, we land at 2 AM, and spending the night in Santiago is most convenient. The hostel staff will communicate with you in advance about your arrival time, so the night guard was aware. The rooms and bathrooms are clean, there is hot water and AC in all rooms. TV as well, and wifi. I wish they had breakfast options, like egg and fruit salad. I always have to go to the supermarket first to get something to eat in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

LePres

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Showers in certain items in the bathroom were not fully complete due to construction water will get everywhere. There was no pools. The hotel was under renovation and there was a lot of noise while sleeping through the construction.

10/10 Excellent

Jo a

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Nov 2024

10/10 Excellent

Rafael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Facility under remodeling, some materials in the way.
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Nov 2024

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2024

8/10 Good

KUY CHUL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and calm..
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

melvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nixzaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien trato comods cama encantada
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai passé un très bon temps j’ai été bien reçu aussi, le seul bémol était le prix des repas qui sont beaucoup trop dispendieux
Stayed 1 night in Oct 2024

10/10 Excellent

Yamilka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bsnne
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

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