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Hotel Casa Jum

3.5 out of 5.0
  • Free continental breakfast
  • Free WiFi in rooms and ...
  • Free valet and self parking
  • Onsite dining

Recent guest reviews

They give you a lot of consideration. Your security is insured when u r inside because u have to get through 3 doors to get to the room.. they have fan and AC, TV. They have WiFI. The only thing they surcharge for food.. it costs more when u buy in the hotel. After dat everything was ok.. and they have a lady who speak English also

Nice hotel Not far from City.. When I arrive there was a huge spider in my room.. They moved me to another room. Staff there will try to take you for every dollar they can that’s the only issue. Jose was great.. But the rest of the staff tried to over charge me for everything.. I will not return there.

This hotel was a real diamond in the rough. It is off the beaten path, quietly tucked away in an authentic Dominican neighborhood. It was very quaint and kinda reminded me of a small boutique hotel. The hotel was decorated very pretty with a lot of modern flair. Our room was super clean and the cozy roof-top terrace was a nice touch. The staff were very friendly and took pride in making sure you were happy. The hotel is about 20 minutes from Santiago airport but very convenient to restaurants and shopping via Uber.

Amazing Hotel very clean and beautiful. I will stay here on my next trip to santiago. Its also near the city. The staff is beyond helpful.

It was pleasure staying there. Staff is so nice.Deffinetly recommend.

Loved the location, cleanliness, customer service and modern decor all for an affordable price.

It took about 2 hours just to find the hotel since the address on the site is not the full address. After a 4 hour drive plus another 2 hours circling around the city the visit started off wrong. Once checked in we had a meal at the hotel restaurant, expensive and not good! I was at this point done with this place and was super upset that I had prepaid. The same girls that run the reception are the wait staff, the cooks and housekeeping. And the parking was horrible, every time you parked a staff member would have to accompany you to the back of the hotel which was in back of someone's house to open the pad locked gates so you could park. I would never stay at Hotel Casa Jum ever again and I wouldn't recommend it to no one either.

A little hard to find, but in overall it was great place

Great time I felt at home. People who cooked for us at the restaurant. Very clean and cozy room. It rained a lot when I was there but I had a great time staying in the hotel during the time.

Very nice clean room. Extremely friendly and caring staff. They will go out of there way to accommodate you. It’s honestly like staying with family but with privacy. Anything you need. Good food. Good safe location in a busy little city.

Happy, friendly staff who went out of their way to help and make our stay enjoyable. We were at a convention and they made breakfast early for us each day. Rooms are clean and comfortable. The beds have excellent mattresses. Bathroom was funcional with lots of hot water! All round good experience.Would definitely recommend a stay at this hotel.

Very beautiful hotel in Santiago. The staff was very friendly and accomodating.The rooms were spacious and very comfortable. I would definitely stay here on my next visit to Santiago.

Despues de estar mas de una hora buscando el hotel, nunca lo consegui, la direccion que aparece no es la correcta. Yo frecuento Santiago y la proxima a in hotel convencional como siempre he ido. He perdido mi dinero.

C/ Penetración Santiago de los Caballeros Santiago

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located within 2 miles (3 km) of Centro Leon, Hotel Casa Jum is within 3 miles (5 km) of Bella Terra Mall. This 3.5-star hotel has 9 rooms and welcomes guests with free breakfast, free in-room WiFi, and free valet parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Enjoy a leisurely bite to eat at Casa Jum, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a ceiling fan and a safe.


Property features

At Hotel Casa Jum, guests have access to free WiFi in public areas, a meeting room, and express check-in. You can put free valet parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a terrace and a vending machine.

Room options

Executive Superior

King 1 | Sleeps 2

Apartment, 3 Bedrooms

King 1 | Sleeps 6

Executive Single Room

Full 1 | Sleeps 2

Luxury

King 1 | Sleeps 2

Guest reviews for Hotel Casa Jum

Everyone (12) Family (1)
5
Everyone

They give you a lot of consideration. Your security is insured when u r inside because u have to get through 3 doors to get to the room.. they have fan and AC, TV. They have WiFI. The only thing they surcharge for food.. it costs more when u buy in the hotel. After dat everything was ok.. and they have a lady who speak English also

By on Jun 23, 2019

Review comment responded on Jun 24, 2019

Thanks so much we apreciatte your coment

3
Families

Nice hotel Not far from City.. When I arrive there was a huge spider in my room.. They moved me to another room. Staff there will try to take you for every dollar they can that’s the only issue. Jose was great.. But the rest of the staff tried to over charge me for everything.. I will not return there.

By on May 29, 2019

Review comment responded on May 29, 2019

we are so sorry for the issues you have mr and we are going to make it better sorry again and hope to see you soon

5
Family with small children Friends

This hotel was a real diamond in the rough. It is off the beaten path, quietly tucked away in an authentic Dominican neighborhood. It was very quaint and kinda reminded me of a small boutique hotel. The hotel was decorated very pretty with a lot of modern flair. Our room was super clean and the cozy roof-top terrace was a nice touch. The staff were very friendly and took pride in making sure you were happy. The hotel is about 20 minutes from Santiago airport but very convenient to restaurants and shopping via Uber.

By , from Savannah, GA USA on Apr 28, 2019

Review comment responded on Apr 28, 2019

thanks so much for choosing us, we are so glad and happy that you like the hotel we hope to see you soon again

3
Everyone

By on Apr 20, 2019

Review comment responded on Apr 20, 2019

thanks for choosing us

5
Everyone

Amazing Hotel very clean and beautiful. I will stay here on my next trip to santiago. Its also near the city. The staff is beyond helpful.

By , from New York on Nov 6, 2018

Review comment responded on Nov 7, 2018

 Thanks for staying with us. We appreciate your feedback!

5
Everyone

It was pleasure staying there. Staff is so nice.Deffinetly recommend.

By on Oct 22, 2018

Review comment responded on Oct 22, 2018

Thanks for preferring us sr we hope to see you soon and have a nice day

5
Everyone

Loved the location, cleanliness, customer service and modern decor all for an affordable price.

By on Apr 20, 2018

Review comment responded on Apr 20, 2018

Thanks for staying with us. We appreciate your feedback!

1

needs improvement!!

Everyone

It took about 2 hours just to find the hotel since the address on the site is not the full address. After a 4 hour drive plus another 2 hours circling around the city the visit started off wrong. Once checked in we had a meal at the hotel restaurant, expensive and not good! I was at this point done with this place and was super upset that I had prepaid. The same girls that run the reception are the wait staff, the cooks and housekeeping. And the parking was horrible, every time you parked a staff member would have to accompany you to the back of the hotel which was in back of someone's house to open the pad locked gates so you could park. I would never stay at Hotel Casa Jum ever again and I wouldn't recommend it to no one either.

By , from New York on Apr 2, 2018

Review comment responded on Apr 6, 2018

Thanks for staying with us, we appreciate your feedback! We'll try to improve our services.

5

very nice place

Everyone

A little hard to find, but in overall it was great place

By on Feb 20, 2018

Review comment responded on Feb 20, 2018

Thanks for staying with us. We appreciate your feedback!

5

great hotel and friendly and helpful staff

Everyone

Great time I felt at home. People who cooked for us at the restaurant. Very clean and cozy room. It rained a lot when I was there but I had a great time staying in the hotel during the time.

By , from Miami, FL on Feb 3, 2018

Review comment responded on Feb 3, 2018

Thanks for staying with us. We appreciate your feedback!

url importing https://www.orbitz.com/Santiago-de-los-Caballeros-Hotels-Hotel-Casa-Jum.h15623910-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.