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Platino Hotel & Casino

3.0 star property

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Casino
Interior entrance
Property grounds
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Place, Bella Terra Mall
    ‪2 min drive‬
  • Place, Historic San Luis Fort Museum
    ‪4 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Santiago de los Caballeros

Located in La Zurza within a mile (2 km) of Monument to the Heroes of the Restoration, Platino Hotel & Casino is within 2 miles (3 km) of other popular sights such as Catedral de Santiago. This 3-star hotel has 91 guestrooms and offers conveniences like free breakfast, a casino, and free in-room WiFi.

What's nearby

  • Monument to the Heroes of the Restoration - 19 min walk - 1.0 mile
  • Ágora Santiago Center - 2 min drive - 1.1 miles
  • Bella Terra Mall - 2 min drive - 1.1 miles
  • Cinemacentro Cibao - 3 min drive - 1.5 miles
  • Historic San Luis Fort Museum - 4 min drive - 1.7 miles

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Square One - ‬3 min walk
  • ‪Becerro's bar - ‬3 min drive
  • ‪McDonald’s - ‬8 min walk

About this property

Platino Hotel & Casino

Guests staying at Platino Hotel & Casino enjoy access to a casino, a nightclub, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and free newspapers.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and free local calls.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Are free cancellation options available at Platino Hotel & Casino?

Platino Hotel & Casino provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Platino Hotel & Casino?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on Jun 4, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Platino Hotel & Casino?

This hotel is situated in La Zurza within a short 19-minute walk of Monument to the Heroes of the Restoration and also 18 minutes on foot from Gran Teatro Del Cibao. You'll also find Bella Terra Mall and Catedral de Santiago within a short drive.

Will I be able to park at Platino Hotel & Casino?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Platino Hotel & Casino feature a casino on the premises?

Yes, Platino Hotel & Casino has a casino and it includes 6 gaming tables and 15 slot machines.

Will I find an indoor pool at Platino Hotel & Casino?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Platino Hotel & Casino?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Are there hot tubs at Platino Hotel & Casino?

No, there isn't a spa tub at this hotel.

Does Platino Hotel & Casino have a restaurant that serves breakfast?

Yes, Platino Hotel & Casino serves free continental breakfast at BarRocko each morning.

Will Platino Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Platino Hotel & Casino.

Are there connecting rooms at Platino Hotel & Casino?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Platino Hotel & Casino?

The closest major airport to Platino Hotel & Casino is Cibao Intl. Airport (STI), which is 9.6 mi away (20 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 23 mi away.

Can I book a room with a balcony at Platino Hotel & Casino?

No, there aren't any guestrooms at Platino Hotel & Casino that offer a balcony.

Does Platino Hotel & Casino have a wedding venue on site?

Take advantage of the wedding venue at Platino Hotel & Casino if you plan to say "I do" during your trip.

Platino Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1004 reviews
Rating 8 - Good. 249 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Stayed 1 night in Apr 2026

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone one was so nice I will stay there again in the future
Stayed 4 nights in Feb 2026

6/10 Okay

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2026

6/10 Okay

Juan

Disliked: Amenities
Ok
Stayed 2 nights in Feb 2026

8/10 Good

ELY J PEREZ, Maple Shade

Stayed 1 night in Feb 2026

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The room were great
Stayed 1 night in Feb 2026

8/10 Good

Angie

Stayed 2 nights in Feb 2026

6/10 Okay

Elaine

Liked: Cleanliness
Disliked: Amenities
Decent. Checked out 1 day early but did not get refunded.
Stayed 3 nights in Feb 2026

10/10 Excellent

Manuel

Stayed 1 night in Jan 2026

10/10 Excellent

SOLANGEL

Liked: Cleanliness, property conditions & facilities
Excelente servicio, muy limpio todo! Regresamos….
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriella

Stayed 1 night in Feb 2026

8/10 Good

Jessica

Stayed 1 night in Feb 2026

6/10 Okay

Rusty

Traveled with family
The place is a bit run down, nothing like the photos.. The restaurant really isn’t a restaurant, we had breakfast once and opted to go to a nearby restaurant for our next breakfast. Only room for one person to sit in the room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ana

Stayed 2 nights in Feb 2026

6/10 Okay

Christopher

Traveled with group
staff was great…location is excellent….view from the rooms is not good…other wise it was very economical
Stayed 2 nights in Feb 2026

8/10 Good

ROODVENS

Liked: Cleanliness
So far
Stayed 2 nights in Feb 2026

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and as described. Staff is very friendly and would stay there again.
Stayed 1 night in Feb 2026

8/10 Good

Alcantara

Stayed 2 nights in Jan 2026

8/10 Good

Maria Almudena

Traveled with group
Liked: Staff & service, amenities
Hotel tranquilo, bien ubicado y personal muy amable tanto en recepcion como en el comedor
Stayed 4 nights in Jan 2026

10/10 Excellent

Reynaldo

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Spotless.
Stayed 1 night in Jan 2026

2/10 Terrible

Valot

Business traveler
Disliked: Amenities, property conditions & facilities
Beds are terrible, lots of noise out side until 2,3 o'clock the room is really old no USB charger no table for using your laptop.
Stayed 8 nights in Jan 2026

10/10 Excellent

WILSON, CIDRA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Para el precio, genial , el staff 10 de 10, .
Stayed 1 night in Jan 2026

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was perfect, the staff was great and everything was great! Would stay there again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Pedro

Evwr
Stayed 4 nights in Jan 2026

10/10 Excellent

Pedro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful personnel everyone was very helpful. But heres the issue that i did not like. Theres too many pigeons roosting around the building and they wake you up early in the morning. So if youre trying to catch some good late morning sleep good luck!
Stayed 1 night in Jan 2026

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