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Recent guest reviews

i had to try 4 different rooms to find one that the a/c worked and or the ceiling fan worked.

A great place to stay in the heart of the action in Santiago

I never left a hotel in my life, but his one i left to find another, being in another country for work and Wifi doesnt work and no decent breakfast is for me the limit.

Great bang for your buck, friendly staff good complementary breakfast 😋

Always a pleasure-able stay at this hotel

Best value for your buck, located ideally and an overall great experience

Cool little hotel. Stayed for one night. The place was a little old, but the room was spacious and water pressure was the best we had in DR. Thanks to Edison for being helpful at checkout and calling us a taxi.

Good location, friendly staff. Long wait (1 hour) at the restaurant for a salad.

These rooms need to be renovated the hotel and area is perfect but the room are not.

It is ok to sleep. rooms need some mains. No many things to do in the area.

the hotel was grate , the only thing is that I am a light sleeper and the AC turning on and off kept me up most of the nights.

Nice hotel , but i think that mini bar should be included since is just ttwo beers , one red bull and couple of coca colas

It’s affordable and it has everything you need. This is old realible when I am in Santiago. If I had to complain about something I would say it could use a pool. But I have no complaints about Platino.

Av. Estrella Sadhala, frente a PUCMM Santiago de los Caballeros

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Located in La Zurza, Platino Hotel & Casino is within a mile (2 km) of popular sights such as Monument to the Heroes of the Restoration and Restoration Heroes Museum. This 3-star hotel has 91 guestrooms and offers conveniences like a restaurant, a casino, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

All of Platino Hotel & Casino's 91 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and free local calls. Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Other amenities include ceiling fans, safes, and free toiletries.


Property features

Guests staying at Platino Hotel & Casino enjoy access to a casino, a nightclub, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and free newspapers.

Room options

Executive Superior Room

1 Queen Bed | Sleeps 2

Junior Suite

2 Queen Beds | Sleeps 4

Executive Deluxe Room

1 Queen Bed | Sleeps 2

Junior Suite Deluxe

2 Queen Beds | Sleeps 4

Guest reviews for Platino Hotel & Casino

Everyone (31) Couples (1) Family (2)
1
Family

i had to try 4 different rooms to find one that the a/c worked and or the ceiling fan worked.

By on Mar 25, 2022

Review comment responded on Apr 29, 2022

Dear Valued Guest: We are disappointed with having read your review. We welcome you to contact us directly to address the issues. We hope to get the chance to welcome you back in the future. Guest Services Platino Hotel & Casino

4
Everyone

A great place to stay in the heart of the action in Santiago

By on Feb 15, 2022

Review comment responded on Feb 17, 2022

Dear Valued Guest: Thank you for noticing that we are such a great place. We truly value your words and we look forward to having you stay with us. Guest Services Platino Hotel & Casino

1
Business Business

I never left a hotel in my life, but his one i left to find another, being in another country for work and Wifi doesnt work and no decent breakfast is for me the limit.

By , from Corregidora on Jan 5, 2022

Review comment responded on Jan 17, 2022

Dear Valued Guest: First, we would like to apologize for any issues you had. Here at Platino, we work hard to keep our guests satisfied and we are disappointed that we did not meet your expectations. Please do not hesitate to reach out to us to discuss the matter in greater detail. Guest Services Platino Hotel & Casino

4
Everyone

Great bang for your buck, friendly staff good complementary breakfast 😋

By on Dec 14, 2021

Review comment responded on Dec 21, 2021

Dear Valued Guest: What a great review. Thank you for sharing it. We strive on providing excellent customer service and competitive pricing. Guest Services Platino Hotel & Casino

4
Everyone

Always a pleasure-able stay at this hotel

By on Nov 21, 2021

Review comment responded on Nov 25, 2021

Dear Valued Guest: Thank you so much for sharing your review, Mr. Russel. look forward to having you stay with us again. Guest Services Platino Hotel & Casino

4
Everyone

Best value for your buck, located ideally and an overall great experience

By on Sep 26, 2021

Review comment responded on Oct 27, 2021

Dear Valued Guest: Thank you for noticing our great value. See you soon. Guest Services Platino Hotel & Casino

4
Everyone

By on May 8, 2021

Review comment responded on May 24, 2021

Dear Valued Guest: Thanks for sharing your feedback. Guest Services Platino Hotel & Casino

4
Everyone

By on Mar 4, 2021

Review comment responded on Mar 15, 2021

Agradecemos su valoración y preferencia apreciado huésped. Le esperamos de vuelta pronto.

4
Everyone

By on Nov 24, 2020

Review comment responded on Nov 24, 2020

Dear Valued Guest: Thank you for taking the time to share your experience. Platino Hotel & Casino

4
Everyone

By on Sep 10, 2020

Review comment responded on Sep 10, 2020

Dear Valued Guest: Thanks! We appreciate your review. Guest Services Platino Hotel & Casino

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