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Sercotel El Balcón de la Bahía

3.0 star property
Hotel with a seasonal outdoor pool, a quick walk to Paseo de Pereda

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Photo gallery for Sercotel El Balcón de la Bahía

Exterior
Down comforters, minibar, in-room safe, desk
Premier Double or Twin Room | Down comforters, minibar, in-room safe, desk
Exterior
Junior Suite, 1 Queen Bed, City View, Tower | Down comforters, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Pool
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006
  • Gran Casino del Sardinero
    ‪16 min walk‬
  • Santander Ferry Terminal
    ‪16 min walk‬
  • Palacio de la Magdalena
    ‪7 min drive‬
  • Santander (SDR)
    ‪9 min drive‬

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Room options

View all photos for Deluxe Double or Twin Room, Terrace

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Terrace

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, City View, Tower

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double or Twin Room

Down comforters, minibar, in-room safe, desk

Premier Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Down comforters, minibar, in-room safe, desk

Standard Double Room, 1 Queen Bed

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Bay View, Tower

  • 194 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Down comforters, minibar, in-room safe, desk

Junior Suite, Terrace

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santander

Sercotel El Balcón de la Bahía places you within a 10-minute stroll of popular attractions such as Paseo de Pereda and Chico Port. This 20-room, 3-star hotel has in-room conveniences like minibars, espresso makers, and Smart TVs.

What's nearby

  • Gran Casino del Sardinero - 16 min walk - 0.9 miles
  • Santander Ferry Terminal - 16 min walk - 0.9 miles
  • El Sardinero Beach - 16 min walk - 0.9 miles
  • Santander Cathedral - 16 min walk - 0.9 miles
  • Palacio de la Magdalena - 7 min drive - 2.0 miles

Getting around

  • Santander (YJL-Santander Train Station) - 7 min drive
  • Santander (SDR) - 15 min drive

Restaurants

  • ‪Del Puerto - ‬6 min walk
  • ‪La Bombi - ‬4 min walk
  • ‪Sakura - ‬4 min walk
  • ‪Taj Mahal Restaurante - ‬5 min walk
  • ‪Moondog - ‬3 min walk

About this property

Sercotel El Balcón de la Bahía

Hotel with a seasonal outdoor pool, a quick walk to Paseo de Pereda
Renovated in 2022, Sercotel El Balcón de la Bahía offers an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you drive, self parking is EUR 17 per night, and there's also a beach shuttle. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and a terrace.
40-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 17 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 17 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from March 24 to October 31.
  • Pool access available from 10:30 AM to 8:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Sercotel El Balcón de la Bahía?

Sercotel El Balcón de la Bahía offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel El Balcón de la Bahía?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Sercotel El Balcón de la Bahía on Jun 7, 2025 start from $145.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sercotel El Balcón de la Bahía?

This hotel is located in Santander, just steps from Monumento a La Sardinera and Centro Cultural Doctor Madrazo, and within a short walk of Bay of Biscay. You'll also find El Sardinero Beach and Santander Ferry Terminal within a short drive.

Is there parking available at Sercotel El Balcón de la Bahía?

Yes, secured parking is offered for EUR 17 per night. Though parking is available on request, accessible parking is also available.

Does Sercotel El Balcón de la Bahía feature a casino?

No, Sercotel El Balcón de la Bahía doesn't have a casino.

Will I find an indoor pool at Sercotel El Balcón de la Bahía?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:30 AM and 8:30 PM and the seasonal pool will be open from March 24 until October 31.

What will couples enjoy most about a stay at Sercotel El Balcón de la Bahía?

Couples will appreciate amenities at this hotel, including a minibar and a down comforter in each guestroom with some featuring bay views.

Are there hot tubs at Sercotel El Balcón de la Bahía?

No, this hotel doesn't have a spa tub.

Does Sercotel El Balcón de la Bahía have a restaurant with a breakfast menu?

No, Sercotel El Balcón de la Bahía doesn't have a restaurant that serves breakfast.

Will Sercotel El Balcón de la Bahía allow pets to stay free of charge?

No, pets aren't allowed at Sercotel El Balcón de la Bahía.

Does Sercotel El Balcón de la Bahía have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sercotel El Balcón de la Bahía?

The closest major airport to Sercotel El Balcón de la Bahía is Santander (SDR), which is 5.2 mi away (15 minutes by car).

Can I book a room with a balcony at Sercotel El Balcón de la Bahía?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy bay or pool views.

Sercotel El Balcón de la Bahía Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 99 reviews
Rating 8 - Good. 19 out of 99 reviews
Rating 6 - Okay. 4 out of 99 reviews
Rating 4 - Poor. 3 out of 99 reviews
Rating 2 - Terrible. 2 out of 99 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel con encanto y muy limpio. El trato muy bueno y cercano.
Stayed 3 nights in Feb 2025

10/10 Excellent

DAUDE

Stayed 1 night in Jan 2025

8/10 Good

FERNANDO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, but parking was awful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was a very good quiet location. Staff were very freindly and very informative especially daniel! Room had everything you needed loved the daily pastries. The walls were quite thin so could hear a little noise from next door but apart from that was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem/Joya Escondida

Sooo friendly. Small quiet hotel within easy walking distance of puerto chico and main town and not far from El Sardinero beach. Really comfortable very welcoming with little details on way in and out. A great place to stay in Santander
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Light not welcome

There was a lot of unwanted light pollution within the room and coming in the widows, even pass the closed curtains.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure. Loved the gift breakfast 💕 Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing . Excellent location for old town
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
The hotel was not quite what we imagined as there were no facilities at all apart from tea and coffee making and pastries/biscuits in the room. This was mainly our fault as we hadn’t checked the details properly and didn’t realise there was no bar or breakfast. There is an outdoor pool but it didn’t look inviting. Staff are wonderful and helpful and the location is great so easy walking to the port and restaurants. The room was very clean. We had a sea view but in the distance over rooftops.
Stayed 2 nights in Sep 2024

6/10 Okay

Arina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was not a full service property. They did supply some sort of breakfast. The cost is too high for the value. Parking was not nearb
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must for your stay in Santander

Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Andrew, Daventry

Liked: Cleanliness, staff & service, property conditions & facilities
Paula looked after us very well. Our initial room had a sink within The bedroom which is not acceptable to us, but Paula sorted a change for the last two nights. Great location for walking to lots of bars as well as waterfront, but quiet generally.
Stayed 3 nights in Sep 2024

6/10 Okay

Myrna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t enjoy our stay for two major reasons. We didn’t sleep well because the room was too hot for our liking. The thermostat was set to 23C (73F) and couldn’t be controlled from the room. We live in the San Francisco Bay Area where nights cool to the high 50s to low 60s except on rare occasions. So when we stay at hotels, 18 or 19C is what’s comfortable for sleeping. The second reason we didn’t like it is that there was a little too much fragrance in the room, to our taste anyway. It felt like we were in a gift shop of scents. And the lotion was way too sickeningly sweet. What’s good is that it’s a cute hotel, staff we met were absolutely lovely…location is awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hospitality
Stayed 1 night in Sep 2024

2/10 Terrible

Eli

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, not far from main harbour front, bus connections and train station. A small hotel so the reception is not manned 24 hrs, but there is an emergency mobile nos to call. We had to use this when our taxi did not turn up for our airport transfer before 8am. Staff were really friendly, complimentary water coffee and cakes were very much appreciated to get us going in the. morning before venturing out for a proper breakfast. Our rooms were on the ground floor, which we did not like very much as they opened out into the reception area. But it was a quiet hotel with minimal noise so not really a big issue. Would definately recommend and would use again if we are back in Santander.
Stayed 5 nights in May 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet street - a short walk away from main areas
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Beautifully kept small hotel, very close to old town . Nice staff. Room we had booked was fine but bed was too small, so we upgraded to a suite with a balcony and direct access to garden, which was excellent value for money. Parking quite restricted but fine with assistance
Stayed 3 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

William

Traveled with partner
Staff are incredibly friendly and helpful. Lovely touch on both arrival ( glass of cava) and departure (small gift). Location is good for walking to central areas. Rooms very clean and modern. Only downside is parking which is very tight and there are only half a dozen spaces ( hotel is small probably no more than 15 rooms total so presumably sufficient). We would definitely stay there again.
Stayed 2 nights in Jun 2024