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Sercotel El Balcón de la Bahía

Property class: 3

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Photo gallery for Sercotel El Balcón de la Bahía

A swimming pool with clear water, surrounded by lounge chairs and tropical plants.
A bedroom with a bed, a TV, a window, and a wooden ceiling.
A modern reception area with a large window overlooking the sea, a reception desk, a potted plant, and a staircase with illuminated handrails.
A room with a large window, a flat-screen TV, a vase with dried flowers, and a view of buildings and greenery.
A modern hotel room with a sofa, a small dining table, a coffee machine, and a mini-fridge.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View in a map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006
  • Place, Chico Port
    ‪5 min walk‬
  • Place, Centro Botín
    ‪11 min walk‬
  • Place, El Sardinero Beach
    ‪17 min walk‬
  • Airport, Santander (SDR)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Bay View, Tower

A coastal cityscape with colorful buildings, a bridge, and a body of water.

Deluxe Double or Twin Room, Bay View, Tower

9.0 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

A hotel room with a bed, a desk, a TV, a window with a view, and a coat rack.

Premier Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Terrace

A balcony with a view of a swimming pool, a garden, and surrounding buildings.

Deluxe Double or Twin Room, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, 1 Queen Bed

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, a desk with a flat-screen TV, a chair, a radiator, and large windows.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

A modern hotel room with a flat-screen TV mounted on the wall, a wooden desk with a chair, a sofa with yellow cushions, and a large window offering a view of the city.

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

A bedroom with a large bed, wooden beams on the ceiling, a window with curtains, and two posters on the wall.

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Santander

Sercotel El Balcón de la Bahía places you within a 10-minute stroll of popular attractions such as Paseo de Pereda and Chico Port. This 20-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Paseo de Pereda - 5 min walk - 0.3 miles
  • Chico Port - 5 min walk - 0.3 miles
  • Centro Botín - 11 min walk - 0.6 miles
  • El Sardinero Stadium - 14 min walk - 0.8 miles
  • El Sardinero Beach - 17 min walk - 0.9 miles

Getting around

  • Santander (YJL-Santander Train Station) - 10 min drive
  • Santander (SDR) - 25 min drive

Restaurants

  • ‪La Bombi - ‬4 min walk
  • ‪Café Siboney - ‬7 min walk
  • ‪Verderame - ‬8 min walk
  • ‪La Mayor - ‬6 min walk
  • ‪La Capitana - ‬7 min walk

About this property

Sercotel El Balcón de la Bahía

Renovated in 2022, Sercotel El Balcón de la Bahía offers an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 17 per night, and there's also a beach shuttle. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this adults-only hotel include a conference center, a 24-hour business center, and express check-in.
40-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 17 per night)
  • Limited onsite self parking (max 7 spaces per unit)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (420 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Null
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 10 are not permitted to stay at this adults-only property (only guests 10 and older are allowed)

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 17 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Sercotel El Balcón de la Bahía?

Sercotel El Balcón de la Bahía offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel El Balcón de la Bahía?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at Sercotel El Balcón de la Bahía on Nov 11, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sercotel El Balcón de la Bahía?

Located steps from Centro Cultural Doctor Madrazo, this hotel is in Santander, and within a 10-minute walk of Paseo de Pereda and Plaza de Canadio. You'll also find Plaza Porticada and Palace of Festivals of Cantabria less than a mile away.

Is there parking available at Sercotel El Balcón de la Bahía?

Yes, secured parking is offered for EUR 17 per night. Though parking is limited parking spaces, wheelchair-accessible parking and bicycle parking are also available. You'll find a max of 7 spaces per unit.

Does Sercotel El Balcón de la Bahía feature a casino?

No, Sercotel El Balcón de la Bahía doesn't have a casino.

Will I find an indoor pool at Sercotel El Balcón de la Bahía?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Sercotel El Balcón de la Bahía?

Amenities that appeal to couples at this adults-only hotel include a down comforter and a minibar in each guestroom, and some feature bay view.

Does Sercotel El Balcón de la Bahía have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sercotel El Balcón de la Bahía have a restaurant with a breakfast menu?

No, Sercotel El Balcón de la Bahía doesn't have a restaurant that serves breakfast.

Will Sercotel El Balcón de la Bahía allow pets to stay free of charge?

No, pets aren't allowed at Sercotel El Balcón de la Bahía.

Does Sercotel El Balcón de la Bahía have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sercotel El Balcón de la Bahía?

The closest major airport to Sercotel El Balcón de la Bahía is Santander (SDR), which is 5.2 mi away (25 minutes by car).

Are there rooms with balconies at Sercotel El Balcón de la Bahía?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy bay and city views.

Sercotel El Balcón de la Bahía Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 177 reviews
Rating 8 - Good. 29 out of 177 reviews
Rating 6 - Okay. 11 out of 177 reviews
Rating 4 - Poor. 5 out of 177 reviews
Rating 2 - Terrible. 5 out of 177 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The pool was nice and refreshing. The front desk staff especially Daniel were very kind and welcoming. Enjoyed my stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly and tastefully renovated rooms. Spacious and great staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff recommended an excellent seafood restaurant just round the corner and what sights to see in Santander
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing staff!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated David’s help parking and feeling reassured our car was safe.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel lovely staff would definitely stay again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hospitality
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really amazing and kind
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. The staff did the stay to a wonderful couple of days.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet street - a short walk away from main areas
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well located away from city center but walkable distance. Very good staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely our go to hotel if we visit Santander.

A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, room was nice and the view over the Bahia fantastic
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Surprise goodies every morning was a pleasant treat. Location was perfect for our exploring. Central to all directions we ventured out to. For the days of no exploration needed the pool is well situated, receiving the majority of sunlight throughout the day. Location of the pool also, it maintained a peaceful and quiet atmosphere. Limited equipment in the gym, but definitely enough given the incline and decline walks that are guaranteed daily. Staff were super helpful and kind. When we return to Santander we will most definitely choose to stay here, without hesitation. Was very well appreciated. Look forward to returning.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little hotel in a nice little city. Perfect for exploring the city and yet being in a quiet neighborhood.
Stayed 1 night in Jul 2021