Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property
Luxury San Salvador hotel connected to a shopping center, steps from Metrocentro

Choose dates to view prices

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

Banquet hall
Food and drink
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Property amenity
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Place, Metrocentro
    ‪1 min walk‬
  • Place, Estadio Magico Gonzales
    ‪14 min walk‬
  • Place, Monumento al Salvador del Mundo
    ‪19 min walk‬
  • Airport, San Salvador (SAL-El Salvador Intl.)
    ‪43 min drive‬

Room options

Classic Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Premium Room

8.0 out of 10
Very good
(1 review)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(56 reviews)
  • Garden view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 955 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

About the neighborhood

San Salvador

Located in Colonia Miramonte, Real InterContinental San Salvador at Metrocentro Mall by IHG is adjacent to Metrocentro and within a mile (2 km) of other popular sights like Colonia Médica Gastroclinic. This 5-star hotel has 226 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central San Salvador and also close to Monumento al Salvador del Mundo and Catedral Metropolitano.

What's nearby

  • Metrocentro - 1 min walk - 0.1 miles
  • Cuscatlan Park - 14 min walk - 0.8 miles
  • Estadio Magico Gonzales - 14 min walk - 0.8 miles
  • Colonia Médica Gastroclinic - 16 min walk - 0.9 miles
  • Monumento al Salvador del Mundo - 19 min walk - 1.0 mile

Getting around

  • El Salvador Intl. Airport (SAL) - 45 min drive

Restaurants

  • ‪Pueblo Viejo - ‬5 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Juan Valdez Metrocentro - ‬5 min walk
  • ‪Picasso - ‬1 min walk
  • ‪KFC - Metrocentro - ‬3 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

Luxury San Salvador hotel connected to a shopping center, steps from Metrocentro
At Real InterContinental San Salvador at Metrocentro Mall by IHG, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
39-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
InterContinental Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Faisca do Brasil
  • Nau Lounge
  • Picasso

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (17,244 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1972
  • Communal living room
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 29.5 per night
  • Cribs/infant beds are available for USD 29.5 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Frequently asked questions

Is a free cancellation option available at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Real InterContinental San Salvador at Metrocentro Mall by IHG offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Real InterContinental San Salvador at Metrocentro Mall by IHG?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Real InterContinental San Salvador at Metrocentro Mall by IHG on Mar 7, 2026 start from $161.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Real InterContinental San Salvador at Metrocentro Mall by IHG?

This hotel is situated in Colonia Miramonte, just steps from Metrocentro and Luis Poma Theater. You'll also find Monumento al Salvador del Mundo and Cuscatlán Stadium within a short drive.

Is parking available on site at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Real InterContinental San Salvador at Metrocentro Mall by IHG?

InterContinental Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, couples treatments, and body wraps.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG include a casino at the property?

No, Real InterContinental San Salvador at Metrocentro Mall by IHG doesn't have a casino.

Is there an indoor pool at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What amenities will couples enjoy at Real InterContinental San Salvador at Metrocentro Mall by IHG?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an outdoor pool.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have a hot tub?

No, but this hotel does have a steam room.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have a restaurant that serves breakfast?

Yes, Real InterContinental San Salvador at Metrocentro Mall by IHG has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Real InterContinental San Salvador at Metrocentro Mall by IHG.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Real InterContinental San Salvador at Metrocentro Mall by IHG?

The closest major airport to Real InterContinental San Salvador at Metrocentro Mall by IHG is San Salvador (ILS-Ilopango), which is 9.5 mi away (35 minutes by car). Another top airport is El Salvador Intl. Airport (SAL), which is located 26.7 mi away (45-minute drive).

Can I book a room with a balcony at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, there aren't any guestrooms with balconies at Real InterContinental San Salvador at Metrocentro Mall by IHG.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG offer wedding services?

Take advantage of the wedding venue at Real InterContinental San Salvador at Metrocentro Mall by IHG if you plan to say "I do" during your trip.

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1003 reviews
Rating 8 - Good. 146 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yessi

Stayed 1 night in Dec 2025

10/10 Excellent

Lars

Stayed 1 night in Jan 2026

2/10 Terrible

Edith

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself was very nice and the location was great, which made getting around very easy. The room was clean and comfortable, and overall the property is maintained. That said, I was disappointed with how my booking was handled. When I checked in, I asked whether any upgrades were available since I am a Platinum Orbitz customer and Orbitz listed this hotel as a VIP partner. I was told the hotel has no connection with Orbitz and that they “just do bookings,” which left me unsure whether this was an Orbitz issue or simply a lack of willingness by the hotel to extend any perks to guests who book through third-party sites. The interaction felt dismissive and gave the impression that guests who book through Orbitz are treated differently. Another major issue was noise. I stayed on the 4th floor and there was a loud rock concert or event on the main (1st) floor that was clearly audible in my room until around 11:30 PM. I was traveling with a toddler, and this was extremely inconsiderate. If the noise carried to the 4th floor, I can’t imagine how disruptive it must have been for guests on the 2nd or 3rd floors. Breakfast was an additional fee, but I will say it was very good & worth it from a quality standpoint. Overall, the hotel itself is nice & in a great location, but the guest experience;particularly for fams and for those booking through Orbitz needs improvement. Better communication around third-party bookings and consideration for quiet hours would go a long way
Stayed 1 night in Dec 2025

10/10 Excellent

WILLIAM, MALIBU

Stayed 1 night in Nov 2025

8/10 Good

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to shops, mall, restaurants etc. Very elegant hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, breakfast was amazing, staff are very friendly, restaurants were delicious. I recommend staying here and will be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hector

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and service. From the front desk to the restaurants in the hotel and housekeeping, everybody was polite and did a great job.
Stayed 3 nights in Oct 2025

10/10 Excellent

Veronica

Stayed 3 nights in Nov 2025

8/10 Good

Fernando

Stayed 1 night in Nov 2025

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Roommeas not ready, though late check out was offered
Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Stayed 5 nights in Nov 2025

8/10 Good

Yang

Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2025

8/10 Good

Leslie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The lobby was beautiful. The staff were helpful. Housekeepers was cordial.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neida

Stayed 1 night in Jul 2025

10/10 Excellent

Marcus, Everett

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and welcoming. The amenities were all top-notch, and this is one of the cleanest hotels I have ever stayed in. As a bonus, the hotel is within walking distance to the Metrocentro mall via a pedestrian bridge. I felt very safe throughout my stay and would definitely return.
Stayed 6 nights in Oct 2025

10/10 Excellent

Nanoute

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Amenities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien , everything was good
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy Tatiana López

Stayed 3 nights in Oct 2025

8/10 Good

Hazel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was clean but the shower looks duty because needs upgrades, it’s old and just half of the shower is cover, every time you shower all the floor outside gets wet. The staff is very nice and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Priscilla Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 3 nights in Oct 2025