Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

3 restaurants, lunch, dinner served; Brazilian cuisine
Banquet hall
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
3 restaurants, lunch, dinner served; Brazilian cuisine
3 restaurants, lunch, dinner served; Brazilian cuisine

Room options

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • Garden view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 955 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

About the neighborhood

San Salvador

Located in Colonia Miramonte, Real InterContinental San Salvador at Metrocentro Mall by IHG is adjacent to Metrocentro and within a mile (2 km) of other popular sights like Colonia Médica Gastroclinic. This 5-star hotel has 226 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central San Salvador and also close to Monumento al Salvador del Mundo and Catedral Metropolitano.

What's nearby

  • Metrocentro - 1 min walk - 0.1 miles
  • Cuscatlan Park - 14 min walk - 0.8 miles
  • Estadio Magico Gonzales - 14 min walk - 0.8 miles
  • Colonia Médica Gastroclinic - 16 min walk - 0.9 miles
  • Monumento al Salvador del Mundo - 19 min walk - 1.0 mile

Getting around

  • El Salvador Intl. Airport (SAL) - 45 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min walk
  • ‪Buffalo Wings - ‬4 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Pueblo Viejo - ‬5 min walk
  • ‪Juan Valdez Metrocentro - ‬5 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

At Real InterContinental San Salvador at Metrocentro Mall by IHG, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
39-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
InterContinental Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Faisca do Brasil
  • Nau Lounge
  • Picasso

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (17,244 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1972
  • Communal living room
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 29.5 per night
  • Cribs/infant beds are available for USD 29.5 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Frequently asked questions

Is a free cancellation option available at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Real InterContinental San Salvador at Metrocentro Mall by IHG offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Real InterContinental San Salvador at Metrocentro Mall by IHG?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Real InterContinental San Salvador at Metrocentro Mall by IHG on May 8, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Real InterContinental San Salvador at Metrocentro Mall by IHG?

This hotel is situated in Colonia Miramonte, just steps from Metrocentro and Luis Poma Theater. You'll also find Monumento al Salvador del Mundo and La Gran Via Shopping Center within a short drive.

Is parking available on site at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Real InterContinental San Salvador at Metrocentro Mall by IHG?

InterContinental Spa is the hotel's spa and services include Swedish massages, sports massages, body wraps, and couples treatments.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG include a casino at the property?

No, Real InterContinental San Salvador at Metrocentro Mall by IHG doesn't have a casino.

Is there an indoor pool at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

Is Real InterContinental San Salvador at Metrocentro Mall by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an outdoor pool.

Are there hot tubs at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, but guests can enjoy a steam room at this hotel.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have a restaurant that serves breakfast?

Yes, Real InterContinental San Salvador at Metrocentro Mall by IHG has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Real InterContinental San Salvador at Metrocentro Mall by IHG.

Are there connecting rooms at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Real InterContinental San Salvador at Metrocentro Mall by IHG?

The closest major airport to Real InterContinental San Salvador at Metrocentro Mall by IHG is San Salvador (ILS-Ilopango), which is 9.5 mi away (35 minutes by car). Another top airport is El Salvador Intl. Airport (SAL), which is located 26.7 mi away (45-minute drive).

Can I book a room with a balcony at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, you won't find guestrooms with balconies at Real InterContinental San Salvador at Metrocentro Mall by IHG.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG offer wedding services?

Take advantage of the wedding venue at Real InterContinental San Salvador at Metrocentro Mall by IHG if you plan to say "I do" during your trip.

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 143 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa Gisela

Stayed 2 nights in Feb 2026

10/10 Excellent

Yessi

Stayed 1 night in Dec 2025

8/10 Good

Diane

Stayed 5 nights in Dec 2025

10/10 Excellent

Alberto, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience. It was amazing time on vacations
Stayed 7 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025

10/10 Excellent

Rene Gilberto, Van Nuys

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Los cuartos siempre estaban limpios, el personal de limpieza siempre muy amables, están dos señores llamados Oscar los dos en el front desk, muy amables y atentos con toda la gentes, muchas veces se nos olvida que es un trabajo que este personal esta haciendo y ellos no son los dueños del lugar, pero te tratan de la mejor manera y atención personal. Gracias a todos los que hacen posible que estos lugares te hagan sentir como en casa.
Stayed 6 nights in Dec 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Mi experiencia en el Hotel InterContinental San Salvador fue excelente. Todo estaba impecable, las habitaciones muy limpias y cómodas, y el personal siempre súper amable y atento. La ubicación es perfecta, cerca de todo y muy conveniente para moverse por la ciudad. Sin duda, un hotel que recomiendo y al que volvería sin pensarlo.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lars

Stayed 1 night in Jan 2026

10/10 Excellent

Raul

Stayed 1 night in Jan 2026

10/10 Excellent

Alan, San Diego

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is centrally located,and the staff is excellent, will definitely stay there again next time we are in El Salvador.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yessenia

Stayed 2 nights in Jan 2026

10/10 Excellent

Itzel Monserrat Romo

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since I had room 302, the noise was constant people going in and out the stairs way
Stayed 14 nights in Dec 2025

4/10 Poor

Gabriel

Stayed 8 nights in Dec 2025

8/10 Good

juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good service, good food, clean place. They can do better in quesadillas, pan Frances more choices in locals cheeses more fresh squish juices and Beter crust pitsaws, i did like the sushi .
Stayed 6 nights in Nov 2025

10/10 Excellent

Keilin

Stayed 1 night in Dec 2025

10/10 Excellent

Hilsia

Liked: Cleanliness, amenities, property conditions & facilities
Staff go above and beyond to make you feel welcomed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice every body
Stayed 2 nights in Dec 2025

10/10 Excellent

Pablo Alberto

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa Monik

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing , 10/10!! Will be going back!
Stayed 3 nights in Dec 2025

6/10 Okay

Sandra, Montebello

Traveled with family
Liked: Cleanliness, amenities
The staff was friendly. The room needs upgrading , the lumpy bed and the flooring were not what I expected when I booked this hotel and upgraded to a suite .
Stayed 6 nights in Dec 2025

6/10 Okay

Hector Rafael

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very worn down (old towels and the flooring in the room was "broken") The staff was very helpful
Stayed 1 night in Dec 2025

2/10 Terrible

Edith

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself was very nice and the location was great, which made getting around very easy. The room was clean and comfortable, and overall the property is maintained. That said, I was disappointed with how my booking was handled. When I checked in, I asked whether any upgrades were available since I am a Platinum Orbitz customer and Orbitz listed this hotel as a VIP partner. I was told the hotel has no connection with Orbitz and that they “just do bookings,” which left me unsure whether this was an Orbitz issue or simply a lack of willingness by the hotel to extend any perks to guests who book through third-party sites. The interaction felt dismissive and gave the impression that guests who book through Orbitz are treated differently. Another major issue was noise. I stayed on the 4th floor and there was a loud rock concert or event on the main (1st) floor that was clearly audible in my room until around 11:30 PM. I was traveling with a toddler, and this was extremely inconsiderate. If the noise carried to the 4th floor, I can’t imagine how disruptive it must have been for guests on the 2nd or 3rd floors. Breakfast was an additional fee, but I will say it was very good & worth it from a quality standpoint. Overall, the hotel itself is nice & in a great location, but the guest experience;particularly for fams and for those booking through Orbitz needs improvement. Better communication around third-party bookings and consideration for quiet hours would go a long way
Stayed 1 night in Dec 2025

10/10 Excellent

Ivan Quintana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable beds, great location, you could park your car in a huge garage or have use the valet servjces fo $5/day.
Stayed 2 nights in Dec 2025

2/10 Terrible

Sindy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Last minute booking, check in was easy but the rooms weren’t clean, small and mold . Pool side small bar wasn’t open
Stayed 1 night in Dec 2025

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