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Sheraton Presidente San Salvador Hotel

4.0 out of 5.0

Recent guest reviews

Traveling to San Salvador El Salvador? Want a place that will pamper you? Provide great service? Multi-lingual capabilities? Spa, gym, massages? Great outdoor pool with waterfall, full service bars, executive lounge, great room service? Fantastic Breakfasts and dinners? Private balcony you can actually walk on and use?? The the Sheraton Presidente Is the hotel for you with or without family. Definitely the place to stay as it and the staff welcome you each day and offer all the capabilities to forget the day, relax and wind down. And the price? You won't find this price at any other hotel with all the above included at no additional cost anywhere. Make a reservation and stay, you will Not be disappointed!

I stayed at the Shearaton Presidente for 6 nights in May 2017 for business. It is getting a bit worn around the edges, but they are slowly working to keep it up to date. On the positives: Wifi was great - everywhere. Service was very good. Breakfast buffet was very fresh and they cooked eggs to style and of course made fresh pupusa constantly. Needing help: Everything needed a fresh coat of paint. They were redoing the two rooms across from mine, so this is in progress. Common rooms/Bar/Restaurant were all up to date, but needed fresh paint and new carpet. Overall a safe (for San Salvador) and good value place for travelers looking for a typical international stay.

I was here for a conference. For some rooms it may not be a problem, but mine had single pane windows with a factory cutting wood and sheet metal across the street. Gym is great. Wifi isn't good enough for digital calls. Breakfast is pretty good. But bring noise canceling headphones if you are going to work in the rooms.

The area is pretty quiet and safe. Hotel staff is the best I have experienced in Latin America and the restaurant is really good considering this is a major chain hotel. I like be the breakfast very much. Rooms are fine although a bit dated.

I went to El Salvador for Business and the company had switched the other hotel that we booked for this one. The hotel was well located, near our offices and the service was excellent. They greet you with a free drink and all the employees that we encountered were very helpful and kind. We were hungry and luckily they had an afternoon buffet that was simply delicious. I was able to taste some local food (tamales, pupusa etc) and enjoy a local beer as well. The room was good, I understand that they are going through renovations so mine probably wasn't renovated at the time. The only thing that was not good was that the air conditioner was freezing at night and I couldn't regulate the temperature. The front office immediately sent a maintenance worker to fix it at midnight. It seems that this hotel has been visited by many foreign presidents as we could see several pictures of the hotel manager with celebrities and foreign politicians. I wish I had brought a bathing suit to swim on that very inviting pool they have, I know I will the next time. Overall, it was a great experience and highly recommend this hotel for any type of visit.

About 45 min from the airport, in a very questionable area, the Sheraton is a gem. Rooms are immaculate, service was fast and efficient. The food was delish! Got a sweet deal of a king suite with breakfast for 122. The grounds were clean and safe.

It is rare for me to write a review for a hotel, but sometimes an experience demands that you put aside your pressing work and deadlines and recognize when a group of people have gone above and beyond the call to make sure you had a great stay and event. I have always loved staying at the Sheraton Presidente. It is my favorite hotel in San Salvador, especially since they completed their renovations. I love the beautiful pool area and location, but what really sets it apart is the staff. You can really tell that the hotel is managed very well, and management must do a great job communicating to the staff to really focus on the needs of the guests. For me the most importantly sign it is a great hotel is that the employees all seem happy to work there. From the friendly welcome from Elsy at the front desk to the older Bell Hop who always greats us and comments on how much the kids have grown, we always feel like welcomed guests. Our last stay was more involved because we were putting on a marriage retreat for 25 couples. I had checked a couple of other hotels in the area but after my first meeting with Andrea and Tania in the events department, it was an easy decision. Even though ours was a smaller event they treated us as if it was their top priority. They worked with me every step of the way to help us have the best event within our budget. They always responded to my requests promptly, and when I delayed to respond to them with needed information, they diligently followed up. It is rare at an event for people to notice the serving staff, but I had several people mention to me how amazingly attentive the two young ladies serving coffee during our breaks were to all of our guests. As always the food was excellent. The group booking manager Elizabeth Castro diligently made sure we had the connecting rooms and extra beds for those with kids and accommodated our last minute rooms and even a no-show. We were definitely high-maintenance to work with but she never let that fluster her. Even though the day of check in for the event was her day off she responded to my emails and took care of last minute changes. If you are looking for a lovely place to stay in San Salvador the Sheraton Presidente is the place. If you are looking for a place to hold an event I guarantee that your guests will love it and their staff will make it the easiest event you have ever planned.

Pleasant, comfortable hotel, good size rooms, nice swimming pool, secure in a reasonable area of San Salvadore. Staff very courteous and polite, good breakfast with fresh cooked eggs. Dinner also good with reasonable service

This is by far the best hotel I've stayed in during my trips to San Salvador. The pool is fantastic with its waterfall. The breakfast is the best I've had in any hotel around the world. The Pupusas are great. The rooms feel a little dated, but they are comfortable and it's location is really good, very close to Zona Rosa. The hotel feels safe too. The pool area is the real highlight, and the bar is open late. The sauna is good, but overall the hotel could do with a refresh. But for the price it's great value and they make you feel special. I've also attended a wedding there which was great and highly recommended.

I stayed at this property in FEB. I encountered some very helpful, friendly, responsible Staffs, including: Elsy (front desk), Marlene and Yesenia (restaurant), they were super responsive. They always responded to any questions and requests I had at the time, with great friendliness and smile.

Av. La Revolucion San Salvador SS

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Outdoor pool

Sheraton Presidente San Salvador Hotel places you next to Museo de Arte de El Salvador and within a 10-minute walk of La Pinacoteca Gallery. This 4-star hotel has 225 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking. National Museum of Anthropology Dr. David J. Guzman and Feria Internacional de El Salvador are also a short walk from this San Salvador hotel.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: La Terraza offers relaxing pool views; Hookah Bar Restaurant specializes in Middle Eastern cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 225 air-conditioned rooms feature minibars, coffee makers, and free newspapers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free bottled water, safes, and phones.


Property features

At Sheraton Presidente San Salvador Hotel, guests enjoy an outdoor pool, a fitness center, and a sauna. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport during limited hours for USD 32 per person. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 12 meeting rooms, and conference space.

Room options

Club Room, 2 Double Beds

Full 2 | Sleeps 5

Club Room, 1 King Bed

King 1 | Sleeps 4

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 431 reviews