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Hotel del Portal San Miguel de Allende

3.0 star property
Hotel with a 24-hour front desk, steps from Church of San Miguel Arcángel

Choose dates to view prices

Photo gallery for Hotel del Portal San Miguel de Allende

Enjoy a comfortable living space with a dining area, seating nook, and large mirror.
Experience the room's contemporary style with a large mirror, console table, and unique sculptural piece.
Welcome to our reception area, featuring a distinctive boat-shaped desk and a beautiful, intricately carved panel above.
Classic hotel room with two single beds, arched window, and large wardrobe.
Enjoy a refreshing shower in the bathroom, featuring a glass-enclosed shower area and a separate toilet, with a flat-screen TV above.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Portal Allende 8, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪1 min walk‬
  • San Miguel de Allende Historical Museum
    ‪1 min walk‬
  • Church of San Miguel Arcángel
    ‪2 min walk‬

Room options

View all photos for Junior Suite, 1 King Bed

Comfortable bed, two bedside tables, and a headboard, complemented by framed artworks on the wall.

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Relax in a stylish room with a large bed, ceiling fan, and artwork-adorned walls.

Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Traditional hotel room with two single beds, a ceiling fan, and a framed artwork.

Junior Suite, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Junior

Cozy retreat with a large bed, two nightstands, and a wardrobe, set against a brick-patterned backdrop.

Room Junior

  • 269 sq ft
  • Sleeps 2

Room Standard

  • 269 sq ft
  • Sleeps 4

View all photos for Room Master

Relax in this serene space with a large bed against a calming backdrop, a convenient cabinet and a balcony with a view.

Room Master

  • 376 sq ft
  • Sleeps 2

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About the neighborhood

San Miguel de Allende

Located in Zona Centro, Hotel del Portal San Miguel de Allende is next to Church of San Miguel Arcángel and Allende Garden. This 13-room, 3-star hotel welcomes guests with conveniences like concierge services, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Allende Garden - 1 min walk - 0.0 miles
  • San Miguel de Allende Historical Museum - 1 min walk - 0.0 miles
  • Church of San Miguel Arcángel - 2 min walk - 0.1 miles
  • Juarez Park - 7 min walk - 0.4 miles
  • Fábrica La Aurora - 12 min walk - 0.7 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Centro Bar Sma - ‬1 min walk
  • ‪Atrio Restaurant & Lounge - ‬1 min walk
  • ‪Carajillo San Miguel - ‬1 min walk

About this property

Hotel del Portal San Miguel de Allende

Hotel with a 24-hour front desk, steps from Church of San Miguel Arcángel
At Hotel del Portal San Miguel de Allende, guests have access to free WiFi in public areas and laundry facilities. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables.
Guests can expect to find flat-screen TVs with cable channels. In-room massages are available, and other amenities include safes and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Hotel Hacienda Monteverde San Miguel de Allende

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,003 reviews
$53 nightly
The price is $64
Aug 11 - Aug 12
Total includes taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

del Portal San Miguel de Allende
Hotel del Portal San Miguel de Allende
Hotel Portal San Miguel Allende San Miguel de Allende
Hotel Portal San Miguel Allende
Portal San Miguel Allende San Miguel de Allende
Portal San Miguel Allende
Del Portal San Miguel Allende
Hotel del Portal San Miguel de Allende Hotel
Hotel del Portal San Miguel de Allende San Miguel de Allende

Frequently asked questions

Is free cancellation available at Hotel del Portal San Miguel de Allende?

Hotel del Portal San Miguel de Allende provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see around Hotel del Portal San Miguel de Allende?

This hotel is situated in Zona Centro, just steps from Church of San Miguel Arcángel and Allende Garden, and within a short walk of San Miguel de Allende Historical Museum. You'll also find San Miguel de Allende Public Library and Juarez Park less than a mile away.

Will I be able to park at Hotel del Portal San Miguel de Allende?

No, this hotel doesn't offer parking.

Does Hotel del Portal San Miguel de Allende have a casino at the property?

No, Hotel del Portal San Miguel de Allende doesn't have a casino.

Is there an indoor pool at Hotel del Portal San Miguel de Allende?

No, there is no indoor pool at this hotel.

Is Hotel del Portal San Miguel de Allende a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages as well as concierge services and a 24-hour front desk.

Are there hot tubs at Hotel del Portal San Miguel de Allende?

No, there isn't a spa tub at this hotel.

Does Hotel del Portal San Miguel de Allende have a restaurant that serves breakfast?

No, Hotel del Portal San Miguel de Allende doesn't have a restaurant that serves breakfast.

Does Hotel del Portal San Miguel de Allende allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel del Portal San Miguel de Allende.

Does Hotel del Portal San Miguel de Allende have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel del Portal San Miguel de Allende?

No, you won't find guestrooms with balconies at Hotel del Portal San Miguel de Allende.

Hotel del Portal San Miguel de Allende Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 244 out of 663 reviews
Rating 8 - Good. 230 out of 663 reviews
Rating 6 - Okay. 104 out of 663 reviews
Rating 4 - Poor. 45 out of 663 reviews
Rating 2 - Terrible. 40 out of 663 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisca

Liked: Amenities
Great location, very clean, nice staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Very misleading

First of all, the pics in hotels.com look NOTHING at all like the actual hotel. NOTHING like it. And there is no mention that the only entrance to the hotel requires walking up and down many steep steps. The room didn't have any soap or place to even put soap by the sink or shower. There were no hand towels. The bath towels looked like what my mother saved to use for rags. There was only 1 electrical outlet in the room (in the bathroom). Staff were nice and helpful and the room was clean and location was good, but this hotel was NOT what I expected, nor would I have chosen it had I known about the stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Sanjuanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel es la segunda vez que me quedo Alli
Stayed 1 night in Mar 2025

6/10 Okay

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok
Stayed 3 nights in Mar 2025

2/10 Terrible

Daniela

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at the hotel was great! The hotel itself is not so great. The hotel was under construction so there’s materials laying around the lobby. The room we were first given had a gap between the door frame and the wall so you can see into the restroom. The outlets were not attached to the wall and there was some exposed wiring. It also had a window that opens into the lobby so very little privacy. The second room we were offered was not in the best condition either. The shower runs out of hot water quickly, and would also completely run out of water minutes into the shower. The water takes a bit to come back. The towels were old and torn. The rooms look nothing like the pictures. Also if you book, pay on the Expedia app. When I reserved it it gave me the option to pay at the property. Online it said about 300-400 USD but once I arrived it came out to a little over $500 USD. The location is nice but definitely not worth the price.
Stayed 4 nights in Mar 2025

8/10 Good

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that is was right at the center! We were a 2 min walk from the cathedral, restaurants and shopping.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location , beautiful terrace view
Stayed 1 night in Feb 2025

6/10 Okay

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location. Walking distance of everything. Staff is extremely friendly and attentive. However, we were not aware that the hotel is currently under construction. Although we did not spend most of the day at the hotel, it was an inconvenience to go in and out while the workers were busy.
Stayed 4 nights in Jan 2025

8/10 Good

William

Traveled with family
Liked: Staff & service
Parking options available but be prepared to walk a block to hotel. Steep stairs, would not recommend for elderly or lots of luggage. Staff great. Undergoing some renos which is nice to see. great roof top patio over square.
Stayed 1 night in Jan 2025

2/10 Terrible

Nancy

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Beware!

As soon as we arrived I realized that the hotel was nothing like the pictures, NOTHING! There was some work being done on it, but that was not the problem. It was so run down and then we got the keys to our rooms…that was the worst part! The rooms were sooooooo old and dingy. The bedspreads were full of stains, the carpet was old and dirty, the seating areas also were run down and full of stains. There was no way we could stay the night there! We spoke with the receptionist and advised her that these conditions were not acceptable and she offered to move us to their sister hotel just around the corner. We left and that hotel was ok. I do not recommend this hotel to anyone!
Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paola, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean amd close to everything
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very nice!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly what my parents and I needed. Walkable, accessible, and in the heart of San Miguel. You can tell the property is old but I think it gave it charm. There is no chair/desk and very few outlets. Not an issue for me, but can be for others. The room we had was in the back and it wasn’t loud, I could only hear the church bell faintly. There’s complimentary coffee in the morning and each staff member was helpful. I would book again. Thank you!
Stayed 4 nights in Dec 2024

6/10 Okay

Jorge

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

It was not what we expected

The one on the picture had a balcony, but not the one we got. The room looked like it was being remodeled and they just threw us in. The receptionist was sitting constantly right outside our room, which made it uncomfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mireya

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Hey there I really enjoyed staying in this hotel, because the area is safer, and also they have a good Mexican restaurant, that ones is cheaper.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de Lili, super atenta y amable. La habitación le faltaron más tomacorrientes pero por lo demás muy bien y esta super céntrico.
Stayed 1 night in Nov 2024

10/10 Excellent

JORGE, new york

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location great view great staff
Stayed 1 night in Nov 2024

8/10 Good

Martha

Stayed 1 night in Oct 2024

6/10 Okay

Annie

Very inexpensive and last minute option in a great location in San Miguel. Unfortunately they were doing some construction, and we lost water multiple times during our stay. The staff was super friendly, but I wouldn’t say this was the most reliable option given the issues we had with a primary resource like water. Given the cost though, we weren’t entirely surprised.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario Samuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024