The resort was beautiful!
Amazing high class property with beautiful vistas. Great bungalows, although a little faraway from the restaurants. You either wait for the golf cart service or walk in the heat. Everything is extremely extensive. The restaurants especially 2-3 are inaccessible; reservations need to be done a few days prior. The market food is all you have available which is ridiculously expensive. Nectar restaurant was fabulous, great food without reservations. However, it is closed Monday and Tuesday. So, the options are very limited.
Amazing staff and property! Specifically the front desk staff were so helpful! We would definitely go back
The restaurants were not upto par, no one answered when called multiple times. Food variety was not good enough for Hyatt !
Friendly staff and helpful, very convenient dining on sight, lots of beach
The resort is one of my favorite places to stay when I go there, however, the streets leading up to the resort is an eye sore. Tomeka
Excellent property, very clean, amazing customer service.
Property was clean and well kept, staff was friendly. Pool was amazing and the beach was very nice as well. Overall we were very happy with our stay, would definitely recommend to others.
Beautiful resort , the main pool was amazing. All staff was super friendly and accommodating. Food was also very good. Would highly recommend this resort
Wonderful place. Beach area could use more attention similar to pool area. Had to walk over to pool area to get drinks. There were no staff walking around to take any orders.
Amazing Honeymoon spent here. It was way more fancy than we could have possibly imagined.
Nice hotel for the family that is away from busy San Juan but still close to everything.
Beautiful property, Attentive and Friendly Staff. I was able to dial 0 and receive response in what I needed Asap! The dislike is they need to keep up with cleanness of the out door furniture. I would visit and recommend this property.
Located in Zarzal, Hyatt Regency Grand Reserve Puerto Rico is 1 mi (1.6 km) from Coco Beach Golf and Country Club and within a 15-minute drive of other popular attractions like Carabali Rainforest Park. This 579-room, 4-star resort has 3 outdoor pools along with a golf course and a full-service spa.
Enjoy dining at Water's Edge, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, coffee makers, and free local calls are also available.
Hyatt Regency Grand Reserve Puerto Rico features a golf course, a full-service spa, and 3 outdoor pools. Parking is USD 16.73 per night (USD 27.88 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 96 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.
The resort was beautiful!
We want to thank you for staying with us and taking the time leave us a review.We are sorry that we were not able to fulfill your expectations. We hope to have you with us in the future and have the opportunity to regain your trust.
Amazing high class property with beautiful vistas. Great bungalows, although a little faraway from the restaurants. You either wait for the golf cart service or walk in the heat. Everything is extremely extensive. The restaurants especially 2-3 are inaccessible; reservations need to be done a few days prior. The market food is all you have available which is ridiculously expensive. Nectar restaurant was fabulous, great food without reservations. However, it is closed Monday and Tuesday. So, the options are very limited.
We want to thank you for staying with us and taking the time leave us a review.We are pleased to know that you had an amazing vacation and were able to experience the hospitality of our great team.Your comments have been shared with our Director of Restaurants and Bars to look into what can be done to improve in the restaurant availability.We look forward to have you with us in the near future.
Amazing staff and property! Specifically the front desk staff were so helpful! We would definitely go back
We want to thank you for staying with us and taking the time leave us a review.We are pleased to know that you had a great vacation and were able to experience the hospitality of our amazing team.We look forward to have you with us in the near future.
We want to thank you for staying with us and taking the time leave us a review.We are sorry that we were not able to fulfill your expectations. We hope to have you with us in the future and have the opportunity to regain your trust.
The restaurants were not upto par, no one answered when called multiple times. Food variety was not good enough for Hyatt !
We want to thank you for staying with us and taking the time leave us a review.We are sorry that we were not able to exceed your expectations. We will be discussing your comments regarding the restaurant service and culinary offered with our Restaurants & Bars Director to determine what actions need to be taken to improve.We hope to have another opportunity and see you back future.
We want to thank you for staying with us and taking the time leave us a review.We are happy to know that enjoyed your vacation and look forward to have you with us in the near future.
Friendly staff and helpful, very convenient dining on sight, lots of beach
We want to thank you for staying with us and taking the time leave us a review.We are proud to know that you experienced the hospitality of our great team and enjoyed your vacation.We look forward to have you with us in the near future.
The resort is one of my favorite places to stay when I go there, however, the streets leading up to the resort is an eye sore. Tomeka
We want to thank you for staying with us and taking the time leave us a review.We are proud to know that we are one of your favorite places when you visit Puerto Rico.We look forward to have you with us in the near future.
Excellent property, very clean, amazing customer service.
Thank you for your kind words! We're delighted to hear that you had an excellent experience at our property. Maintaining a high level of cleanliness and providing amazing customer service are top priorities for us. We appreciate your feedback and look forward to welcoming you back for another exceptional stay!
We want to thank you for staying with us and taking the time leave us a review.We are pleased to know that you had enjoyed your vacation and were able to experience the hospitality of our great team.We look forward to have you with us in the near future.