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Hotel San Marcos

3.5 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk and a restaurant

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Photo gallery for Hotel San Marcos

Deluxe Studio Suite | 1 bedroom, desk, iron/ironing board, free cribs/infant beds
Interior
Porch
Interior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av. Crescencio Rosas #21, Barrio de San Antonio, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪3 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Ciudad Cuauhtemoc
    ‪7 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

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Room options

View all photos for Family Suite -5 guests- Junior

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Family Suite -5 guests- Junior

  • Sleeps 5

View all photos for Double Suite Standard with Garden View

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Double Suite Standard with Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Chalet

  • Sleeps 7

View all photos for Suite Master

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite Master

  • Sleeps 6
  • 3 Queen Beds

View all photos for Double Room Standard

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Garden View

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Double Room Standard with Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite -5 guests- Junior

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Family Suite -5 guests- Junior

  • Sleeps 4
  • 1 Twin Bed and 2 Double Beds

View all photos for Suite Master

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite Master

  • Sleeps 6
  • 3 Double Beds

About the neighborhood

San Cristóbal de las Casas

Located in Santa Lucía, Hotel San Marcos is adjacent to Arches of Carmen and within a 5-minute walk of Santo Domingo Handicraft Market. This 28-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, concierge services, and a computer station.

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.2 miles
  • Plaza 31 de Marzo - 3 min walk - 0.2 miles
  • Mesoamerican Museum of Jade - 5 min walk - 0.3 miles
  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.3 miles
  • Ciudad Cuauhtemoc - 7 min walk - 0.4 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪El Meson del Taco - ‬1 min walk
  • ‪Taqueria el Charrito - ‬2 min walk
  • ‪Yik Café, Carmen - ‬2 min walk
  • ‪Achiote - ‬3 min walk
  • ‪Café la Selva - ‬2 min walk

About this property

Hotel San Marcos

Hotel in San Cristóbal de las Casas with a 24-hour front desk and a restaurant
At Hotel San Marcos, guests have access to free WiFi in public areas, meeting rooms, and a computer station. There's limited parking, and a shuttle from the hotel to the airport (available 24 hours) for MXN 750 per vehicle. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include laundry facilities, wedding services, and a garden.
Guests can expect to find 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Phones and desks are also standard.

Languages

Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 130 for adults and MXN 85 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Naranjo

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 130 for adults and MXN 85 for children
  • Airport shuttle fee: MXN 750 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel San Marcos San Cristobal de las Casas
San Marcos San Cristobal de las Casas
Hotel Hotel San Marcos San Cristobal de las Casas
Hotel San Marcos San Cristobal de las Casas
San Cristobal de las Casas Hotel San Marcos Hotel
San Marcos
Hotel Hotel San Marcos
Marcos Cristobal Las Casas
Hotel San Marcos Hotel
Hotel San Marcos San Cristóbal de las Casas
Hotel San Marcos Hotel San Cristóbal de las Casas

Frequently asked questions

What's there to see near Hotel San Marcos?

This hotel is situated in Santa Lucía, just steps from Arches of Carmen and Santo Domingo Handicraft Market, and within a short walk of Plaza 31 de Marzo. You'll also find Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral less than a mile away.

Will I be able to park at Hotel San Marcos?

Yes, though parking is limited.

Does Hotel San Marcos have a casino?

No, Hotel San Marcos doesn't have a casino.

Will I find an indoor pool at Hotel San Marcos?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel San Marcos?

There are many amenities for couples at this hotel, including a restaurant and a restaurant bar plus some guestrooms feature fireplaces.

Are there hot tubs at Hotel San Marcos?

No, there isn't a spa tub at this hotel.

Does Hotel San Marcos have a restaurant that serves breakfast?

Yes, Hotel San Marcos serves buffet breakfast for a surcharge each morning at El Naranjo.

Will Hotel San Marcos allow pets to stay for free?

No, pets aren't allowed at Hotel San Marcos.

Are there connecting rooms at Hotel San Marcos?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel San Marcos?

The closest major airport to Hotel San Marcos is Angel Albino Corzo Intl Airport (TGZ), which is about 27.9 mi away.

Are there rooms with balconies at Hotel San Marcos?

Yes, some guestrooms at Hotel San Marcos offer a patio.

Does Hotel San Marcos have a wedding venue?

There are wedding services available at Hotel San Marcos if that's in your vacation plans.

Hotel San Marcos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 140 reviews
Rating 8 - Good. 50 out of 140 reviews
Rating 6 - Okay. 12 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Elsa

Liked: Cleanliness, staff & service
Great breakfast
Stayed 5 nights in Feb 2025

8/10 Good

Maria Del Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service

Good, but could have been better

Great front desk staff and friendly helpful service. Room was a bit small and slightly musty smelling and unfortunately housekeeping did only a cursory cleaning between our stay and the prior guests. Still some hair on the sink and no extra toilet paper with only a small half roll available.
Stayed 1 night in Nov 2019

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty and good location

Very pretty hotel. Rooms are small and double bed very small. Good location and very clean. They don’t speak English and cater more to Mexicans which didn’t bother me at all even though I don’t speak Spanish I managed to communicate. We had a triple and had to ask for a third towel every day for 4 days. Breakfast was good and reasonably priced
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Carola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice, very central, near the park and you can do everything by walking.
Stayed 4 nights in Apr 2019

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A colonial gem with modern conveniences & comfort

The Hotel San Marcos was a second stop in San Cristobal dlc and it was a delightful respite. The hotel was clean and appointed beautifully. We (my mom and I) had been staying at another colonial property in the city with a tour group and due to illness had to stay behind in San Cristobal before heading home. When we arrived at Hotel San Marcos we were impressed with everything we saw and with everyone we met. Laundry was sent out and received back in two hours, the room was cozy and when I asked for extra blankets the desk manager offered a room heater. I will choose Hotel San Marcos anytime I am in San Cristobal.
Stayed 1 night in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to downtown and markets😎 Staff are friendly and attentive. Meals were simple, but very good. We would definitely stay here again😎🇨🇦
Stayed 1 night in Feb 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Al, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in historic downtown. Within walking distance of downtown, places of interest, shopping, beautiful and comfy room.
Stayed 1 night in Jun 2018

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Cristobal

Very nice place
Stayed 1 night in May 2018

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

excelente service and room!

6/10 Okay

julio, san diego

Liked: Property conditions & facilities
Disliked: Room comfort

Great little hotel

Location ok... hotel rooms not very cosy, overall is a OK hotel to stay
Stayed 1 night in Nov 2017

8/10 Good

Peter, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Internet did not work in room. Comfortable bed. Central location. Greatly appreciated bottle of water each day. Nice atmosphere. Helpful staff. Good shower.
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to the andador and churches

The staff was really nice and servicing. The mattress was confortable for me, but the the pillows were a bit uncomfortable. They have different types (soft,med,hard) but overalll the style of the hotel is great to my liking and preference. Recommend...

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Cristobal de la Casas

A very comfortable bed/mattress. However the room was cold and dark. I did not want to get out of bed in the morning! Nice hot water however and the staff was lovely.

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed Friendly staff Lovely vibe hotel

8/10 Good

clarkey, ontario, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel - close to sites

No central heat - so bring a sweater - it is cool in January - no English spoken - good breakfasts - small quaint hotel - easy walk to central church and transportation - I would stay there again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can always come back here!

The hotel is a great place to stay beacuse of the service, price and location. The staff was always super friendly and helpful! the rooms are very comfortable.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in central location

Great hotel in central location. Very quiet and comfortable rooms. Friendly and efficient staff. Would definitely stay there again.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

No more than nice

The room is nice and the bed was wow (so comfortable and big...), but if the wifi is bad in all San Cristobal, in hotel San Marcos is even worse! The stuff was nice, until they had to help in something, and then they failed. I will love to comeback to San Cristobal but Not to San Marcos hotel (specially not alone).

10/10 Excellent

Ma. Santos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy limpio, bien ubicado y la atención del personal muy amable. Sin duda regresaré Muchas gracias
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hospitalidad del personal. Y la buena disposición que tienen para orientar.
Stayed 4 nights in Jan 2020

8/10 Good

Rosa María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

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