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Casa Rosa Hotel & Spa

3.0 star property

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Photo gallery for Casa Rosa Hotel & Spa

A modern bedroom with a glass door leading to a bathroom. The room features a bed, a bedside table, and a large mirror. The bathroom includes a bathtub and a toilet.
A glass-top table with a menu, a vase of flowers, and a decorative metal sculpture in a courtyard setting.
A dining area with a chandelier, wooden chairs, and a table.
A room with a red wall, a black TV mounted above a console table, a chandelier, and a large ornate chair.
A living room with a brick wall, two black sofas, a chandelier, and a wooden coffee table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Avenida 5 de mayo, 29, San Cristóbal de las Casas, CHIS, 29240
  • Place, Mesoamerican Museum of Jade
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Deluxe Room

A bedroom with a brick wall, a large ornate headboard, a mirror, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, each with a dark headboard and white bedding. There is a chandelier on the wall and a window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Royal Room

A bedroom with a large bed, a wooden headboard, and a black bench.

Royal Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a brick wall, a large ornate headboard, a mirror, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A room with a large bed, two bedside tables, a chair, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a chandelier, a mirror, and a desk with a chair.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, each with ornate wooden headboards and white bedding.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Single Room

A hotel room with a brick wall, a bed with white bedding, a bedside table with a lamp, and a framed picture on the wall.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Barrio de Mexicanos, Casa Rosa Hotel & Spa is within a 5-minute walk of sights such as Mesoamerican Museum of Jade and Ex-Convent of Santo Domingo. This 9-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Mesoamerican Museum of Jade - 5 min walk - 0.3 miles
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.4 miles
  • Ex-Convent of Santo Domingo - 7 min walk - 0.4 miles
  • Plaza 31 de Marzo - 7 min walk - 0.4 miles
  • Santo Domingo Handicraft Market - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Raices Restaurante - ‬3 min walk
  • ‪La Tertulia - ‬2 min walk
  • ‪Café Bar Revolución - ‬4 min walk
  • ‪Restaurante El Secreto - ‬2 min walk
  • ‪Tarumba Restaurant - ‬3 min walk

About this property

Casa Rosa Hotel & Spa

At Casa Rosa Hotel & Spa, guests have access to free WiFi in public areas, spa treatment rooms, and free use of bicycles. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a terrace and a porter/bellhop.
Guests can expect free WiFi and 50-inch Smart TVs with cable channels. Bathrooms offer hair dryers and bathrobes, and beds are dressed in premium bedding. Espresso makers, safes, and phones are also standard. Change of towels is available on request.
Recreational amenities at the hotel include complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 9 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to see around Casa Rosa Hotel & Spa?

This hotel is situated in Barrio de Mexicanos, just steps from Mesoamerican Museum of Jade, and within a 10-minute walk of Ex-Convent of Santo Domingo and Plaza 31 de Marzo. You'll also find Amber Museum of Chiapas and Santo Domingo Handicraft Market less than a mile away.

How much does it cost to stay at Casa Rosa Hotel & Spa?

As of Jul 18, 2026, prices found for a 1-night stay for 2 adults at Casa Rosa Hotel & Spa on Aug 9, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Casa Rosa Hotel & Spa?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 9 spaces per unit.

Is there a spa available at Casa Rosa Hotel & Spa?

Spa services at the hotel include hot stone massages, sports massages, and couples treatments.

Does Casa Rosa Hotel & Spa include a casino?

No, Casa Rosa Hotel & Spa doesn't have a casino.

Is there an indoor pool at Casa Rosa Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Casa Rosa Hotel & Spa?

Amenities that appeal to couples at this hotel include premium bedding, an espresso maker, and a smart TV.

Are there hot tubs at Casa Rosa Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Casa Rosa Hotel & Spa feature a restaurant that includes a breakfast menu?

No, Casa Rosa Hotel & Spa doesn't have a restaurant that serves breakfast.

Does Casa Rosa Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Rosa Hotel & Spa.

Are there connecting rooms at Casa Rosa Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Rosa Hotel & Spa?

The closest major airport to Casa Rosa Hotel & Spa is Angel Albino Corzo Intl Airport (TGZ), which is about 28 mi away.

Are there rooms with balconies that I can book at Casa Rosa Hotel & Spa?

No, there aren't any guestrooms at Casa Rosa Hotel & Spa that offer a balcony.

Casa Rosa Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous boutique. It is very very pink and beautiful. The rooms all have a unique design and layout and ours was great. The water is very hot in the shower and heat is provided as San Cristóbal de San be cold at night. The breakfast was fantastic and I liked that they have many options. The staff was great and gave us everything we needed. One thing I noticed was the Internet was a bit slow and had trouble connecting at times, but it could have been because of the weather. Overall I recommend anyone looking for a quiet nights sleep and a great boutique to stay here.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Liliana Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente estancia en casa rosa, el lugar es muy instagrameable, la cama muy cómoda y la habitación en general muy limpia. Los masajes y el jacuzzi son una súper experiencia relajante, los recomiendo ampliamente. No pudimos degustar en el restaurante porque estaba en remodelación, pero todo lo demás fue muy bueno.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Rafael Alejandro

Liked: Cleanliness
El personal no da buen servicio
Stayed 1 night in Jan 2026
Verified

8/10 Good

kocx

Liked: Cleanliness, staff & service, amenities
Mucho ruido de niños, zancudos en las habitaciones y humo que se mete a las mismas...
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Marvila

Stayed 1 night in Sep 2025