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Hotel Diego de Mazariegos

4.0 star property
Colonial hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Diego de Mazariegos

Mexican cuisine
Hallway
Terrace/patio
Interior
Fountain

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
5 de Febrero y Maria Adelina Flores 2, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • San Cristóbal de las Casas Cathedral
    ‪1 min walk‬
  • Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

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Room options

View all photos for Colonial

Colonial | 1 bedroom, in-room safe, free WiFi, bed sheets

Colonial

9.2 out of 10
Wonderful
(7 reviews)
  • 215.00 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 172.00 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 205.00 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Hotel Diego de Mazariegos is next to Café Museo Café and Church of San Nicolás. This 4-star hotel welcomes guests with 78 rooms and conveniences like free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • San Cristóbal de las Casas Cathedral - 1 min walk - 0.0 miles
  • Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
  • Plaza 31 de Marzo - 2 min walk - 0.1 miles
  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Ciudad Cuauhtemoc - 12 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 78 min drive

Restaurants

  • ‪Cacao Nativa - ‬2 min walk
  • ‪Baruva Food&Drinks - ‬2 min walk
  • ‪Subway - ‬1 min walk
  • ‪La Vina de Bacco - ‬2 min walk
  • ‪BEBOP Club - ‬2 min walk

About this property

Hotel Diego de Mazariegos

Colonial hotel with a rooftop terrace and a 24-hour front desk
Guests of Hotel Diego de Mazariegos enjoy a rooftop terrace, free WiFi in public areas, and a conference center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include a terrace, laundry facilities, and a ballroom.
Guests can expect to find free WiFi and plasma TVs with cable channels. Other standard amenities include safes, phones, and free toiletries.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Conquistador

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Diego Mazariegos
Hotel Diego Mazariegos San Cristobal de las Casas
Diego De Mazariegos Hotel San Cristobal De Las Casas
Diego De Mazariegos San Cristobal De Las Casas, Mexico - Chiapas
Diego De Mazariegos
Hotel Diego de Mazariegos Hotel
Hotel Diego de Mazariegos San Cristóbal de las Casas
Hotel Diego de Mazariegos Hotel San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Hotel Diego de Mazariegos?

Hotel Diego de Mazariegos offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to Hotel Diego de Mazariegos?

This hotel is situated in Zona Centro, just steps from San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade, and within a short walk of Plaza 31 de Marzo. You'll also find Ex-Convent of Santo Domingo and Santo Domingo Handicraft Market less than a mile away.

Is there parking available at Hotel Diego de Mazariegos?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Diego de Mazariegos have a casino at the property?

No, Hotel Diego de Mazariegos doesn't have a casino.

Is there an indoor pool at Hotel Diego de Mazariegos?

No, there is no indoor pool at this hotel.

Is Hotel Diego de Mazariegos a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Hotel Diego de Mazariegos?

No, there isn't a spa tub at this hotel.

Does Hotel Diego de Mazariegos have a restaurant that serves breakfast?

Yes, Hotel Diego de Mazariegos serves buffet breakfast for a surcharge on weekend mornings at El Conquistador.

Does Hotel Diego de Mazariegos allow pets to stay free of charge?

No, pets aren't allowed at Hotel Diego de Mazariegos.

Does Hotel Diego de Mazariegos have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Diego de Mazariegos?

The closest major airport to Hotel Diego de Mazariegos is Angel Albino Corzo Intl Airport (TGZ), which is about 28.1 mi away.

Are there rooms with balconies that I can book at Hotel Diego de Mazariegos?

Yes, some guestrooms at Hotel Diego de Mazariegos offer a balcony.

Does Hotel Diego de Mazariegos offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Diego de Mazariegos.

Hotel Diego de Mazariegos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 518 reviews
Rating 8 - Good. 172 out of 518 reviews
Rating 6 - Okay. 44 out of 518 reviews
Rating 4 - Poor. 16 out of 518 reviews
Rating 2 - Terrible. 12 out of 518 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia Isela

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien ubicado pero sobre todo me encantó el servicio delmpersonal
Stayed 5 nights in Apr 2025

10/10 Excellent

Enrique

Stayed 1 night in Mar 2025

6/10 Okay

James

Stayed 1 night in Jan 2025

10/10 Excellent

Kyung jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giod place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived this place!
Stayed 1 night in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa, the receptionist is always smiling and willing to help. On the other hand, Omar, is also attentive and speak English. He sells his jewelries and definitely help him purchase something.
Stayed 7 nights in Jun 2024

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff, hotel is clean and close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

William, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2024

10/10 Excellent

William, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was sooo perfect. Loved everything about this place.
Stayed 1 night in May 2024

10/10 Excellent

NOIRALIH

Stayed 4 nights in May 2024

8/10 Good

Silvia, North las vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
to noisy in the morning from the staff since 6:00 am
Stayed 3 nights in Apr 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old colonial atmosphere of the property, how clean it was and how attentive staff were to requests. Plus you get the benefit of 2 restaurants- 1 for breakfast and lunch and a modern sports bar. It was beautiful and convenient. The only downside was that it can get warm in the room on hot days.
Stayed 6 nights in Jan 2024

6/10 Okay

Sergio

Liked: Staff & service

Good

Nice people, average stay … echo noise any time
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel in San Cristobal

Hotel Diego de Mazariegos was amazing! The staff were so friendly and welcoming and the hotel was super clean and comfortable. It’s within walking distance everywhere in the center of San Cristobal de las Casas! Highly recommend it!
Stayed 1 night in Dec 2023

10/10 Excellent

SCOTT, WHITTIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic property with a nice staff. It is in a beautiful area of the city.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cozy hotel, exelente location close to everything you need within walking distance. Also, people in this town are very friendly and helpful when it comes to giving you directions. Also this town is super clean and you'll fall in love with every single old house and buildings. I'm definitely going back soon.
Stayed 5 nights in Jun 2023

10/10 Excellent

Patricia, fontana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place I will recommend for dure
Stayed 3 nights in Jul 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Amanda

Stayed 1 night in Jun 2023

10/10 Excellent

JoEllen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel were very friendly. Rooms were comfortable.
Stayed 2 nights in Mar 2023

4/10 Poor

Ken

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
NO ONE spoke a lick of English, so communication with the front desk was hand signals and frustration. The toilet was broken and despite numerous attempts to have it fixed the issue was not resolved so I had to flush it by filling a trash can with water for our entire stay.
Stayed 9 nights in Feb 2023

8/10 Good

Jimmie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The restaurant

10/10 Excellent

Crisanto

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es muy difícil encontrar estacionamiento y que el hotel cuente con su estacionamiento justo detras de la propiedad es un plus tambien fue de los pocos hoteles que de verdad contaban con señal y wifi ya que hay muy poca señal en chiapas para el celular la verdad todo salio bien excepto por la actitud de la recepcionista al principio la cual fue un poco desagradable entiendo que fue un mal entendido pero no es necesario tener una actitud tan poco servicial o pocas ganas de ayudar

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