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Hotel Real del Carmen

Property class: 2

Choose dates to view prices

Photo gallery for Hotel Real del Carmen

A stone archway with a rustic stone pillar on the left and a stone wall on the right, leading to a circular stone platform with a decorative tree trunk sculpture in the center.
A bedroom with a wooden bed frame, white bedding, and a window with curtains.
A room with a wooden ceiling, a wooden door with frosted glass panels, a small table with a chair, and a window with curtains.
A bench in a corridor with white walls and stone flooring, flanked by two potted plants and a sign indicating an evacuation route.
A staircase with wooden steps and black metal railings, leading to an upper floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C. Guadalupe Victoria 59, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • Place, Amber Museum of Chiapas
    ‪3 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪6 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪147 min drive‬

Room options

View all photos for Family Triple Room

A hotel room with two beds, wooden headboards, and a bright pink wall.

Family Triple Room

  • 603 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Junior Room

A bedroom with a bed, wooden headboard, a window with curtains, a nightstand with bottles, and a chair.

Junior Room

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

A bedroom with a wooden headboard, a bed with white bedding, a nightstand, and a small wooden cabinet.

Grand Room

  • 775 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Family Triple Room, Multiple Beds

A hotel room with two beds, each with a wooden headboard, white bedding, and brown decorative pillows.

Family Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Room, 2 Double Beds

A room with two wooden beds, white bedding, and a bright pink wall.

Economy Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Double Bed

A bedroom with a wooden headboard, a bed with white bedding, a wooden nightstand with two bottles, and a window with curtains.

Basic Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 King Bed

A neatly made bed with a wooden headboard, a small bedside table with a water bottle, and a window with curtains.

Economy Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Cristóbal de las Casas

Located in Barrio de La Merced, Hotel Real del Carmen is next to Regional Costume Museum and La Merced Church. This 29-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Amber Museum of Chiapas - 3 min walk - 0.2 miles
  • Mesoamerican Museum of Jade - 6 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.5 miles
  • Santo Domingo Handicraft Market - 11 min walk - 0.6 miles
  • Church of San Cristobal - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 85 min drive

Restaurants

  • ‪Raices Restaurante - ‬5 min walk
  • ‪Long Cheng - ‬3 min walk
  • ‪Doña Ame Tamales - ‬5 min walk
  • ‪La Faena Tacos•Parrilla•Bar - ‬6 min walk
  • ‪Pizzería el punto - ‬5 min walk

About this property

Hotel Real del Carmen

The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Ceiling fans, desks, and free toiletries are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Ceiling fan
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number MORL660109TL6

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Real del Carmen Hotel
Hotel Real del Carmen San Cristóbal de las Casas
Hotel Real del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

What is there to do near Hotel Real del Carmen?

This hotel is situated in Barrio de La Merced, just steps from Regional Costume Museum and Amber Museum of Chiapas, and within a short walk of Mesoamerican Museum of Jade. You'll also find Plaza 31 de Marzo and Santo Domingo Handicraft Market less than a mile away.

How much does it cost to stay at Hotel Real del Carmen?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Real del Carmen on Sep 30, 2026 start from $31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Real del Carmen?

No, there isn't parking available at the hotel.

Does Hotel Real del Carmen include a casino on the premises?

No, Hotel Real del Carmen doesn't have a casino.

Is there an indoor pool at Hotel Real del Carmen?

No, there is no indoor pool at this hotel.

Does Hotel Real del Carmen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Real del Carmen have a restaurant that serves breakfast?

No, Hotel Real del Carmen doesn't have a restaurant that serves breakfast.

Will Hotel Real del Carmen allow pets to stay for free?

No, pets aren't allowed at Hotel Real del Carmen.

Does Hotel Real del Carmen have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Real del Carmen?

The closest major airport to Hotel Real del Carmen is Angel Albino Corzo Intl Airport (TGZ), which is about 27.7 mi away.

Are there rooms with balconies that I can book at Hotel Real del Carmen?

Yes, some guestrooms at Hotel Real del Carmen offer a balcony.

Hotel Real del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
El estado de la habitación siempre estuvo muy bien atendido. El personal siempre amable y disponible.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente calidad precio...

100% Recomendable, habitación con camas muy comodas,en planta baja y cerca del centro, limpio y bonita decoración. Excelente el precio por la habitación con 3 camas.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Andrés Macario

Liked: Cleanliness, property conditions & facilities
No realizaron limpieza a recámara
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza, servicio y comodidad

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Juan Pablo

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christian

Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Alexandra

Stayed 1 night in Feb 2026
Verified review

8/10 Good

Luis

Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Carlos Alfredo

Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Erandeni

Stayed 1 night in Sep 2025
Verified review

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified review

10/10 Excellent

José Antonio

Stayed 3 nights in Mar 2025
Verified review

8/10 Good

angel ivan

Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024