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Hotel Tierra Maya

3.0 star property
Hotel in San Cristóbal de las Casas with free parking

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Photo gallery for Hotel Tierra Maya

Property entrance
Reception
Property entrance
Quadruple Room | Desk, soundproofing, free WiFi
Porch

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Almolonga 28, San Cristóbal de las Casas, CHIS, 29250
  • Place, Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪11 min walk‬
  • Place, Arches of Carmen
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪128 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, soundproofing, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, soundproofing, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Desk, soundproofing, free WiFi

Triple Room

  • Sleeps 6
  • 3 Double Beds

About the neighborhood

San Cristóbal de las Casas

Located in Santa Lucía, Hotel Tierra Maya is within a 10-minute stroll of sights such as Na Bolom Cultural Museum and Foro Cultural Kinoki. This 7-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Santo Domingo Handicraft Market - 10 min walk - 0.6 miles
  • Guadalupe Church - 10 min walk - 0.6 miles
  • Na Bolom Cultural Museum - 10 min walk - 0.6 miles
  • San Cristóbal de las Casas Cathedral - 11 min walk - 0.6 miles
  • Arches of Carmen - 13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 76 min drive

Restaurants

  • ‪Mar Y Chela - ‬6 min walk
  • ‪Los Chapulines - ‬5 min walk
  • ‪Jardín La Reserva - ‬5 min walk
  • ‪Cafeinalab Singular - ‬4 min walk
  • ‪Antojitos La Cheyona - ‬5 min walk

About this property

Hotel Tierra Maya

Hotel in San Cristóbal de las Casas with free parking
Guests of Hotel Tierra Maya enjoy free WiFi in public areas, a computer station, and express check-in. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets. Additional amenities include express check-out, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include sitting areas, desks, and free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2:30 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

HOTEL TIERRA MAYA San Cristobal de las Casas
TIERRA MAYA San Cristobal de las Casas
TIERRA MAYA Cristobal las Cas
HOTEL TIERRA MAYA Hotel
HOTEL TIERRA MAYA San Cristóbal de las Casas
HOTEL TIERRA MAYA Hotel San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Hotel Tierra Maya?

Hotel Tierra Maya provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Hotel Tierra Maya?

This hotel is situated in Santa Lucía within a 10-minute walk of Na Bolom Cultural Museum and Foro Cultural Kinoki. You'll also find Santo Domingo Handicraft Market and Plaza 31 de Marzo less than a mile away.

Is parking available on site at Hotel Tierra Maya?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Tierra Maya?

Spa services at the hotel include massages.

Does Hotel Tierra Maya include a casino on the premises?

No, Hotel Tierra Maya doesn't have a casino.

Is there an indoor pool at Hotel Tierra Maya?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Tierra Maya?

Couples will appreciate amenities like a restaurant, massages, and a terrace at this hotel.

Are there hot tubs at Hotel Tierra Maya?

No, this hotel doesn't have a spa tub.

Does Hotel Tierra Maya have a restaurant with a breakfast menu?

No, Hotel Tierra Maya doesn't have a restaurant that serves breakfast.

Does Hotel Tierra Maya allow pets to stay for free?

No, pets aren't allowed at Hotel Tierra Maya.

Are there connecting rooms at Hotel Tierra Maya?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Tierra Maya?

The closest major airport to Hotel Tierra Maya is Angel Albino Corzo Intl Airport (TGZ), which is about 28.4 mi away.

Are there rooms with balconies that I can book at Hotel Tierra Maya?

No, there aren't any guestrooms with balconies at Hotel Tierra Maya.

Hotel Tierra Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Miriam, San Diego, CA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the room and staff but the hotel is not near od the main point of tourism.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Vero, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy hotel

Staff was very nice, will help with suggestions about places of interest around the town, and even check road conditions with local authorities for us ( it was raining!) to make sure we could make it thru! We definitely loved our stay and will be back!
Stayed 4 nights in Jun 2017

10/10 Excellent

Rober

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio en todos los aspectos
Stayed 1 night in Nov 2023

6/10 Okay

Juan Manuel

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y el personal muy atento aparte cuenta con estacionamiento que es difícil de encontrar en san Cristobal, el centro únicamente se encuentra a 5 cuadras
Stayed 1 night in Nov 2019

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities, room comfort

Bonito lugar y comodo

Excelente lugar muy tranquilo, limpio, cómodo. Sin embargo la única sugerencia es que tengan al menos para vender botellas de agua por que no tenían nada para tomar a excepción de ello todo bien.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Jaime ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

RODOLFO ABIRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria a regrear

Toatalmente recomendado con un servicio de excelencia, a pesar de que es pequeño su espacio es lo suficientemente acogedor
Stayed 9 nights in Jul 2017

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Tiene buena ubicación, es un hotel pequeño pero muy agradable y confortable para descansar, habitaciones muy limpias y camas súper cómodas. Excelente atención del personal.
Stayed 4 nights in Jul 2017

10/10 Excellent

Gabriela, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy agradable, el desayuno fue lo más rico que comí en Chiapas, muy amable todo el personal, realmente descanse mucho en la habitación.
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron la reserva pagada.

Tierra Maya no respeto la reservación aún que fue pagada con 2 meses de anticipación, al llegar al destino me avisan que me re ubicaron en otro hotel "La Casona" el cual fue pésimo, incomodo, frío e incómodo. Debo decir que el gerente de Tierra Maya" se porto muy amable y dispuesto a ayudar con la reubicación y cubrió el costo de la nueva habitación y del estacionamiento. Más la experiencia fue desagradable por no haber respetado la reservación confirmada y pagada.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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