See all properties

Gloria Palace San Agustin Thalasso & Hotel

4.0 star property
Beach hotel with 3 outdoor pools, near San Agustin Beach

Choose dates to view prices

Photo gallery for Gloria Palace San Agustin Thalasso & Hotel

3 outdoor pools, pool umbrellas, sun loungers
Premium bedding, minibar, desk, blackout drapes
Front of property - evening/night
Interior entrance
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Calle Las Margaritas, s/n, San Agustin, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Las Burras Beach
    ‪5 min walk‬
  • Place, Sala Scala Gran Canaria Dinner Show
    ‪7 min walk‬
  • Place, San Agustin Beach
    ‪8 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room Single Use

Premium bedding, minibar, desk, blackout drapes

Standard Double Room Single Use

7.6 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (2 Adults)

9.0 out of 10
Wonderful
(40 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (2 Adults + 1 Child)

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View (3 Adults)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (3 Adults)

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 1 Child)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 2 Children)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 3 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 3 Children)

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults + 1 Child)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults + 2 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults + 2 Children)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (4 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (4 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (4 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (4 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Junior Suite (2 Adults)

7.6 out of 10
Good
(4 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Junior Suite (2 Adults + 1 Child)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room (1 adult + 1 child)

Premium bedding, minibar, desk, blackout drapes

Standard Room (1 adult + 1 child)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (2 adults)

Premium bedding, minibar, desk, blackout drapes

Double Room (2 adults)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (2 adults + 1 child)

Premium bedding, minibar, desk, blackout drapes

Double Room (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room (3 adults)

Premium bedding, minibar, desk, blackout drapes

Double Room (3 adults)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

You may also like

Ad
Lobby

Lopesan Villa del Conde Resort & Thalasso

Maspalomas
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 1,003 reviews
$285 nightly
The price is $305
Jan 7 - Jan 8
Total with taxes and fees
Lopesan Villa del Conde Resort & Thalasso

About the neighborhood

San Bartolomé de Tirajana

Located in San Agustin within a short walk of San Agustin Beach, Gloria Palace San Agustin Thalasso & Hotel is within a few miles (5 km) of other popular sights such as Yumbo Shopping Center. This 452-room, 4-star hotel has 3 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Paseo Costa Canaria - 5 min walk - 0.3 miles
  • Las Burras Beach - 5 min walk - 0.3 miles
  • Sala Scala Gran Canaria Dinner Show - 7 min walk - 0.4 miles
  • San Agustin Beach - 8 min walk - 0.5 miles
  • Las Palmas Beaches - 12 min walk - 0.7 miles

Getting around

  • Gran Canaria Airport (LPA) - 26 min drive

Restaurants

  • ‪Bistro Me Gusta - ‬5 min walk
  • ‪Greek Taverna - ‬6 min walk
  • ‪Terraza Chillout Gorbea - ‬3 min walk
  • ‪Restaurante Mälaren - ‬6 min walk
  • ‪San Agustin Beach Club Jaquzzi - ‬9 min walk

About this property

Gloria Palace San Agustin Thalasso & Hotel

Beach hotel with 3 outdoor pools, near San Agustin Beach
Guests of Gloria Palace San Agustin Thalasso & Hotel have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, 2 hot tubs, and a sauna.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Furnished balconies, minibars, and coffee makers are other standard amenities.
3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thalasso Gloria has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Similar properties

3 outdoor pools, pool umbrellas, sun loungers
Abora Interclub Atlantic by Lopesan Hotels - All inclusive
  • Pool
  • Hot tub
  • All inclusive
  • Kids pool
8.2 out of 10, Very Good, 463 reviews
$241 nightly
The price is $258
Jan 5 - Jan 6
Total with taxes and fees
Abora Interclub Atlantic by Lopesan Hotels - All inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gorbea

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to April 26 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Dogs and cats only
  • Pet weight must not exceed 11 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 2.50 per day
  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property is also known as

Gloria Palace
Gloria Palace Hotel San Agustin
Gloria Palace San Agustin
Gloria Palace San Agustin Thalasso
Gloria Palace San Agustin Thalasso & Hotel
Gloria Palace Thalasso
Gloria Palace Thalasso & Hotel
Gloria Palace Thalasso Hotel San Agustin
Hotel Gloria Palace
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso Hotel
Gloria Palace Thalasso Hotel
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Gloria San Agustin Thalasso &
Gloria Palace San Agustin Thalasso Hotel
Gloria Palace San Agustin Thalasso & Hotel Hotel

Frequently asked questions

Are free cancellation options available at Gloria Palace San Agustin Thalasso & Hotel?

Gloria Palace San Agustin Thalasso & Hotel offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Gloria Palace San Agustin Thalasso & Hotel?

As of Jan 4, 2026, prices found for a 1-night stay for 2 adults at Gloria Palace San Agustin Thalasso & Hotel on Jan 5, 2026 start from $183.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Gloria Palace San Agustin Thalasso & Hotel?

This hotel is situated in San Agustin within a 10-minute walk of San Agustin Beach, Paseo Costa Canaria, and Las Burras Beach. You'll also find Yumbo Shopping Center and Maspalomas Dunes within a short drive.

Will I be able to park at Gloria Palace San Agustin Thalasso & Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Gloria Palace San Agustin Thalasso & Hotel?

Thalasso Gloria is the hotel's spa and services include Thai massages, body wraps, and hydrotherapy. Note that spa services and facilities will be unavailable from April 20 2026 until April 26 2026 (subject to change).

Does Gloria Palace San Agustin Thalasso & Hotel have a casino?

No, Gloria Palace San Agustin Thalasso & Hotel doesn't have a casino.

Is there an indoor pool at Gloria Palace San Agustin Thalasso & Hotel?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Gloria Palace San Agustin Thalasso & Hotel?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Gloria Palace San Agustin Thalasso & Hotel?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Gloria Palace San Agustin Thalasso & Hotel have a restaurant that serves breakfast?

No, Gloria Palace San Agustin Thalasso & Hotel doesn't have a restaurant that serves breakfast.

Does Gloria Palace San Agustin Thalasso & Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Gloria Palace San Agustin Thalasso & Hotel for a fee of EUR 10 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Gloria Palace San Agustin Thalasso & Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Gloria Palace San Agustin Thalasso & Hotel?

The closest major airport to Gloria Palace San Agustin Thalasso & Hotel is Gran Canaria Airport (LPA), which is 17.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Gloria Palace San Agustin Thalasso & Hotel?

Yes, every guestroom at Gloria Palace San Agustin Thalasso & Hotel comes with a furnished balcony with some featuring ocean or garden views.

Does Gloria Palace San Agustin Thalasso & Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Gloria Palace San Agustin Thalasso & Hotel.

Gloria Palace San Agustin Thalasso & Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 446 out of 1001 reviews
Rating 8 - Good. 383 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Felt safe. Lovely area.
Stayed 8 nights in Sep 2025

10/10 Excellent

E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Thoroughly enjoyed our stay. Happy with the staff, service, food & drinks, room, pool, location.
Stayed 8 nights in Aug 2025

8/10 Good

Jimmy Mabahu

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Glo
Stayed 10 nights in Aug 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

It was lovely, very packed for the time of year, pools are smaller than expected room cleaniness was amazing
Stayed 11 nights in Aug 2025

6/10 Okay

Jonas Christer

Liked: Cleanliness, staff & service
Stayed 12 nights in Jul 2025

10/10 Excellent

Ita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Except for one complaint which wasn't sa

In total there were 15 of us staying in various locations. My stay in Gloria Palace was excellent , staff were most friendly, cleanliness was perfect, rooms all have sea views & are most spacious. I had only one complaint, my main course meal,which was duck, was inedible. I was unable to eat it as it was tough. I told my waitress but nothing was done ! So I again mentioned at reception & was told by the gentleman that he would ask his boss. When I was checking out I again asked & was told that nothing could be done!!! Such a pity that it wasnt dealt with correctly.
Stayed 7 nights in Jul 2025

6/10 Okay

Cathrine

Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, nice room with all of the essentials. The facilities are great, pool not overcrowded and communal areas kept clean and nice. The staff is amazing, special shout out to Rita Suares in the restaurant, she was the kindest. The reason I’m giving 4 stars instead of the 5, the food is decent, but not amazing. I love Spain and Spanish food, which I felt was lacking. Overall i would recommend
Stayed 5 nights in Jun 2025

8/10 Good

Poppy

Stayed 7 nights in Jun 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Amenities
The quiet and the SPA.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shimon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Jun 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, a really nice hotel. The spa massages were a little disappointing - especially given the price but overall it was a great stay. Food options at the snack bar for during the day and late at night were a little limited
Stayed 2 nights in Apr 2025

10/10 Excellent

Cristo

Liked: Cleanliness, property conditions & facilities, room comfort

Para volver

Ha sido una sorpresa muy grata. El hotel, aunque es uno de los pioneros en la isla de gran Canaria, se mantiene en un estado magnifico. Los buffets son variado y de una calidad fantástica, con zonas que cocinan pescado y carne al momento. Las habitaciones amplias y confortables. Fuimos con nuestra perrita y son uno de los pocos establecimientos que son pet friendly. Volveremos sin duda.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and will definitely come back. It is a fantastic hotel, the room was a great size, modern with everything we needed for a great stay. We only had breakfast which was good with quite a good variety/selection. The area the hotel is (San Augustin) is quite quiet but nice approx 5 min walk from lovely beach and approx 30 mins walk away from Playa de Ingles. The swimming pools in the hotel are lovely and if travelling with kids there is a child friendly pool complete with slide !! Overall we are really pleased with our stay, will definitely come back again and highly recommend to others.
Stayed 7 nights in May 2025

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was superb, very nice, and bed comfortable. Far from resort centre however easily reachable by bus. The big Negative for me was the food, the evening buffet was almost all Cold (despite that it is supposed to be hot). I did not eat particularly late in the sitting so it must have been even colder later on. The breakfast was warmer however food options not great. For a resort hotel outside of the town centre, where dining options are limited, the food should be better
Stayed 1 night in May 2025

8/10 Good

Hiu Nam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly, courteous and very helpful. It's a large hotel with plenty of facilities and entertainment. No shortage of seating at the buffet restaurant for breakfast. Rooms were very comfortable with a useful mini fridge. Nice balcony area in each room. Sound proofing could have been better, light could be seen coming in around the door edges so sound also got in easily which meant that you could hear other guests passing in the corridor. On the other side, the entertainment sometimes went on late (1am) and if your room was nearby, you could be disturbed. Staff were very helpful in moving us further away which helps that problem. The breakfast buffet had a very wide choice including freshly cooked eggs, bacon, pancakes and was of high quality. The Gorbea restaurant in 9th floor have a nicer quieter ambience with a wonderful view to the sea. The food there was exquisite and not exorbitantly priced. There was a good variety of entertainment throughout the day with games, pool activities during the day and musical acts in the evening. Our one major suggestion would be to have more clearly defined outdoor smoking and non smoking areas. We were occasionally disturbed by cigarette smoke on the sun deck and even on our balcony by people smoking nearby.
Stayed 7 nights in Apr 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Faye

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Clean, lovely pools, kids enjoyed the slides, arcade and activities. Food was lovely and enjoyed that we could walk to the beach and then up to the town I would highly recommend
Stayed 7 nights in Apr 2025

8/10 Good

Beatriz

Liked: Staff & service
Stayed 5 nights in Apr 2025

4/10 Poor

Ewelina Malgorzata

Disliked: Property conditions & facilities
Remodeling big swimming pool on time my daughter vacation in it. I complain about it to front desk, but one resolution was move her to 9 floor room. I m not recommend this place for my friends. Noise with this project not let my daughter full relax and I don’t know that was good my investment
Stayed 9 nights in Apr 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Karl H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

We have a fantastic weekend
Stayed 7 nights in Mar 2025

Hotels

Flights

Packages