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Hoteles Piedra Alta by De Los Perez

3.0 star property
Lakefront hotel with free valet parking and a fitness center

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Photo gallery for Hoteles Piedra Alta by De Los Perez

Breakfast, lunch and dinner served
Exterior
Reception
Front of property - evening/night
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Calle Rascon 2, Colonia Centro, San Andrés Tuxtla, VER, 95700
  • Place, Los Tuxtlas Biosphere Reserve
    ‪4 min drive‬
  • Place, Cascada Salto de Eyipantla
    ‪7 min drive‬
  • Place, Laguna Catemaco
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 7 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Andrés Tuxtla

Hoteles Piedra Alta by De Los Perez is located 1.8 mi (2.9 km) from Los Tuxtlas Biosphere Reserve and within a 10-minute drive of Cascada Salto de Eyipantla. This 54-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking.

What's nearby

  • Los Tuxtlas Biosphere Reserve - 4 min drive - 1.9 miles
  • Cascada Salto de Eyipantla - 7 min drive - 3.4 miles
  • Laguna Catemaco - 13 min drive - 8.7 miles
  • Carmen Basilica - 15 min drive - 8.9 miles
  • Olmec Head - 15 min drive - 9.4 miles

Restaurants

  • ‪Restaurant Bar Montepio - ‬1 min walk
  • ‪Angelotti Centro - ‬2 min walk
  • ‪La Bicicleta - ‬3 min walk
  • ‪El Toque De Paty" Restaurant Y Banquetes - ‬4 min walk
  • ‪Toztlan - ‬2 min walk

About this property

Hoteles Piedra Alta by De Los Perez

Lakefront hotel with free valet parking and a fitness center
Renovated in 2022, Hoteles Piedra Alta by De Los Perez offers a gym, free WiFi in public areas, and conference space. You can take advantage of free valet parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include a business center, free newspapers, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free international calls, free local calls, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 194 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel los Perez San Andres Tuxtla
Hotel los Perez
los Perez San Andres Tuxtla
Hotel de los Perez
Hoteles Piedra Alta by De Los Perez Hotel
Hoteles Piedra Alta by De Los Perez San Andrés Tuxtla
Hoteles Piedra Alta by De Los Perez Hotel San Andrés Tuxtla

Frequently asked questions

Is a free cancellation option available at Hoteles Piedra Alta by De Los Perez?

Hoteles Piedra Alta by De Los Perez provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see within easy reach of Hoteles Piedra Alta by De Los Perez?

This hotel is located in San Andrés Tuxtla, close to Salto de Eyipantla Waterfalls, Olmec Head, and Cascada Salto de Eyipantla. Los Tuxtlas Biosphere Reserve is also within a driving distance of 2.1 mi.

Is there parking available at Hoteles Piedra Alta by De Los Perez?

Yes, valet parking is offered for free at the hotel.

Does Hoteles Piedra Alta by De Los Perez include a casino?

No, Hoteles Piedra Alta by De Los Perez doesn't have a casino.

Will I find an indoor pool at Hoteles Piedra Alta by De Los Perez?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hoteles Piedra Alta by De Los Perez?

At this lakeside hotel, couples will appreciate amenities like a restaurant and concierge services plus some guestrooms include free Internet access.

Are there hot tubs at Hoteles Piedra Alta by De Los Perez?

No, there isn't a spa tub at this hotel.

Does Hoteles Piedra Alta by De Los Perez have a restaurant with a breakfast menu?

Yes, Hoteles Piedra Alta by De Los Perez serves breakfast for a surcharge from its restaurant.

Will Hoteles Piedra Alta by De Los Perez allow pets to stay free of charge?

No, pets aren't allowed at Hoteles Piedra Alta by De Los Perez though service animals are welcome.

Are there connecting rooms at Hoteles Piedra Alta by De Los Perez?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hoteles Piedra Alta by De Los Perez?

No, there aren't any guestrooms with balconies at Hoteles Piedra Alta by De Los Perez.

Hoteles Piedra Alta by De Los Perez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 192 reviews
Rating 8 - Good. 46 out of 192 reviews
Rating 6 - Okay. 15 out of 192 reviews
Rating 4 - Poor. 10 out of 192 reviews
Rating 2 - Terrible. 8 out of 192 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Marianne

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Buyer Beware

Make sure you reserve a room in the new section, not the "classic" section or you will be in a tiny dinghy room loke I did. I asked to move, but they said no vacancies, which i doubted in mid-week San Andres Tuxtla. Restaurant is abysmal, pretty facilities but the service is crazy bad.
See the museum in Santiago Tuxtla
Stayed 4 nights in Aug 2025

4/10 Poor

Andres, Mimi

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Site is located in a remote, poorly accesible town with poor to no cell phone for hours of slow terrible drive. Then, I get a message they change policy and request payment prior to arrival or threatened to cancel the reservation. It was impossible since I was already driving, on my way there, for hours in very poor and slow roads with bad cell reception. Stressed that I was going to loose my reservation and the trip complicates. On top of this, the room was outdated/old
Stayed 1 night in Aug 2025

6/10 Okay

Inna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is okay, with a very good restaurant. I had booked a two-night stay but ended up leaving after just one night because I couldn’t sleep at all due to loud noise and music from a concert on the street. Despite all the windows being closed, the sound insulation seemed insufficient. The noise/ concert stopped at 4:30am. The next morning, the staff kindly offered me a different room, which I appreciated. However, I couldn’t risk another sleepless night before an important event, so I decided to check out early. I’m left wondering whether quieter rooms were available from the start, and if so, why I wasn’t offered one initially.
Stayed 2 nights in Jul 2025

10/10 Excellent

edgar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Make sure you get the room with the city view.
Stayed 1 night in May 2025

10/10 Excellent

JUAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Un buen hotel en el centro de la ciudad cerca de tiendas oficinas de gobierno y transporte publico.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendado

Bonita experiencia en mi hospedaje.
Stayed 1 night in Dec 2024

10/10 Excellent

Raul

Stayed 6 nights in Nov 2024

10/10 Excellent

teresa

Stayed 1 night in Sep 2024

6/10 Okay

oralia

Traveled with partner
Liked: Staff & service, property conditions & facilities
My toom was located on the 1st floor. The window of my room faced the wash room which make it very noisy, therefore making it very difficult to get some rest. Somel staff members kept slamming a door which faced my window throught the night and talked very early in the morning. I had to call the front desk at 6:30 am to get them to stop slamming the door. As for the staff talking by my window, well that continued throught my stake making it very difficult to rest. Other than this everything else was good.
Stayed 6 nights in Jun 2024

10/10 Excellent

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Like the location, didn’t like that the hotel room key shut everything off when you leave the room it’s 100 degrees outside and you return to a hot room.
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everything was so close and walkable. Nice Starbucks Cafe in the lobby. The atmosphere of the town is very enjoyable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why this property hasn’t had recent ratings , I stayed here and I must say wa a the best decision for me . The room was clean and the food was excellent , very fresh with so many healthy options .
Stayed 2 nights in Oct 2023

6/10 Okay

Adam

Stayed 1 night in Mar 2023

8/10 Good

Juan

Stayed 1 night in Apr 2022

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Annoyed

It was OK. I didn’t like the fact that they were messaging me that I needed to come as soon as possible so they can keep my room. I had put my credit card there so they had it so they knew we were coming we were just roaming around the city so we had to stop and come back and see what was going on. Not sure what their deal was.
Stayed 1 night in Apr 2022

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good in general way
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the valet parking, my car was kept safe! Super friendly staff!
Stayed 3 nights in Jun 2021

8/10 Good

Hugo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for tourists

The hotel has a great location in City Centre of San Andrés. Great location to move around all the tourist attractions nearby and come back to a good clean hotel. Walking distance you have bars and restaurants.
Stayed 4 nights in Mar 2021

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place

nice clean place good service at the front desk good shower clean towel good bed
Stayed 1 night in Mar 2021

10/10 Excellent

Pinguino, Georgia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. The staff is amazing and always helpful. The room was super clean.
Stayed 1 night in Jan 2020

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel when visiting San Andres Tuxtla Mexico

This was a fabulous hotel with great service and friendly staff. Near all the local markets for great shopping. They do not speak English very much but we had alot of fun communicating with each other. They helped so much with everything we needed or wanted! Couldn't have asked for a nicer place!
Stayed 8 nights in Mar 2019

10/10 Excellent

ENRIQUE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la ubicación del hotel y el servicio no me gustaron las camas muy suaves y el baño un poco viejo para el costo de ahí en fuera todo bien
Stayed 1 night in Sep 2025

10/10 Excellent

Saul

Stayed 2 nights in Sep 2025

8/10 Good

Alaodin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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