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Hotel Playa Cristal

3.0 star property

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Photo gallery for Hotel Playa Cristal

Terrace/patio
Parking
Breakfast, lunch, dinner served; Mexican cuisine
Reception
Shower, free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Place, Laguna Catemaco
    ‪2 min walk‬
  • Place, Carmen Basilica
    ‪10 min walk‬
  • Place, Los Tuxtlas Biosphere Reserve
    ‪6 min drive‬

Room options

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Catemaco

Hotel Playa Cristal places you next to Laguna Catemaco and within a 15-minute walk of Carmen Basilica. This 33-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Laguna Catemaco - 2 min walk - 0.1 miles
  • Carmen Basilica - 10 min walk - 0.6 miles
  • Los Tuxtlas Biosphere Reserve - 6 min drive - 1.4 miles
  • Nanciyaga Ecological Reserve - 18 min drive - 5.5 miles
  • Salto de Eyipantla Waterfalls - 45 min drive - 9.9 miles

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive

Restaurants

  • ‪La Ceiba - ‬4 min walk
  • ‪Restaurant Palapas gorell - ‬2 min walk
  • ‪El Curandero Cevicheria&beer - ‬3 min walk
  • ‪Tegogolos y Camarones Pelayo 2 - ‬7 min walk
  • ‪Belele, Cafe de nadie - ‬10 min walk

About this property

Hotel Playa Cristal

At Hotel Playa Cristal, guests have access to an outdoor pool, free WiFi in public areas, and a business center. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, laundry facilities, and a banquet hall.
Guests can expect free WiFi and plasma TVs with cable channels. Other standard amenities include safes, phones, and desks.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 98 for adults and MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Frequently asked questions

Are free cancellation options available at Hotel Playa Cristal?

Hotel Playa Cristal provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Playa Cristal?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Playa Cristal on Mar 7, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Playa Cristal?

This hotel is located in Catemaco, just steps from Laguna Catemaco. You'll also find Los Tuxtlas Biosphere Reserve and Nanciyaga Ecological Reserve within a short drive.

Is there parking available at Hotel Playa Cristal?

No, this hotel doesn't offer parking.

Does Hotel Playa Cristal have a casino at the property?

No, Hotel Playa Cristal doesn't have a casino.

Will I find an indoor pool at Hotel Playa Cristal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Playa Cristal a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Playa Cristal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Playa Cristal have a restaurant with a breakfast menu?

Yes, Hotel Playa Cristal serves a cooked-to-order breakfast for a surcharge each morning at Tierra de Tucanes.

Will Hotel Playa Cristal allow pets to stay for free?

No, pets aren't allowed at Hotel Playa Cristal though service animals are welcome.

Does Hotel Playa Cristal have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Playa Cristal?

No, there aren't any guestrooms with balconies at Hotel Playa Cristal.

Hotel Playa Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 130 reviews
Rating 8 - Good. 41 out of 130 reviews
Rating 6 - Okay. 5 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 4 out of 130 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Juanita

Stayed 2 nights in Oct 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Osvaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day
Stayed 3 nights in May 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, amenities
Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Stayed 3 nights in Feb 2025

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024

8/10 Good

Belen

Stayed 2 nights in Mar 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2023

8/10 Good

Martin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Walid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean and very accessible to walk to different restaurants and other activities. Nice pool area.
Stayed 2 nights in Mar 2021

8/10 Good

Fidel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at this location. Easy check in/out, staff is very friendly, pool and garden area is beautiful.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly, it was raining cats and doges despite the fact that this is said to be the dry season. Rain starts normaly in May....What could they do about it?
Stayed 1 night in Jan 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good for what we needed my husband fell in love with the garden but keep in mind that it belongs to the restaurant we were told we can't bring our own drinks and just enjoy the view. That really upset us bucause we really wanted to sit and enjoy the garden.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

I had room 104, and the lock jams, so they showed me how to jiggle it.

8/10 Good

gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy limpia y cómoda, muy agradable lugar y accesible
Stayed 2 nights in Oct 2025

8/10 Good

ABIGAIL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 2 nights in Oct 2025

10/10 Excellent

María del Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

ROSY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agusto y centrico
Stayed 1 night in Aug 2025

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