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Hoteles Piedra Alta by De Los Perez

Property class: 3

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Photo gallery for Hoteles Piedra Alta by De Los Perez

A modern living room with a white sofa, built-in shelving, and a flat-screen TV.
A reception desk with a sign reading "Piedra Alto Classic by DLP" and a man standing behind it.
A wall with the text "Piedra Alta CLASSIC" and a logo.
A modern living room with a grey sofa, built-in shelving with decorative items, a flat-screen TV, and a small table.
A hotel room with two beds, a wooden floor, a TV, and a door leading to a bathroom.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Calle Rascon 2, Colonia Centro, San Andrés Tuxtla, VER, 95700
  • Place, Los Tuxtlas Biosphere Reserve
    ‪5 min drive‬
  • Place, Cascada Salto de Eyipantla
    ‪16 min drive‬
  • Place, Laguna Catemaco
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A bed with rose petals arranged in a heart shape and a single rose in the center.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds

Two beds with white bedding, a green textured wall, and a nightstand with a lamp and a phone.

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a bed, a chair, a bedside table, and a hanging light fixture.

Superior Room, 1 King Bed with Sofa bed

  • 7 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

San Andrés Tuxtla

Hoteles Piedra Alta by De Los Perez is located 1.4 mi (2.3 km) from Los Tuxtlas Biosphere Reserve and within a 10-minute drive of Cascada Salto de Eyipantla. This 54-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking.

What's nearby

  • Los Tuxtlas Biosphere Reserve - 5 min drive - 1.7 miles
  • Cascada Salto de Eyipantla - 16 min drive - 4.1 miles
  • Laguna Catemaco - 38 min drive - 9.6 miles
  • Salto de Eyipantla Waterfalls - 41 min drive - 8.5 miles
  • Nanciyaga Ecological Reserve - 54 min drive - 14.6 miles

Restaurants

  • ‪La Bicicleta - ‬3 min walk
  • ‪Winni's - ‬2 min walk
  • ‪La Michoacana - ‬2 min walk
  • ‪Restaurant Bar Montepio - ‬1 min walk
  • ‪Videobar Ovis - ‬8 min walk

About this property

Hoteles Piedra Alta by De Los Perez

Renovated in 2022, Hoteles Piedra Alta by De Los Perez offers a gym, free WiFi in public areas, and conference space. You can take advantage of free valet parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, free newspapers, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free international calls, free local calls, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 194 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel los Perez San Andres Tuxtla
Hotel los Perez
los Perez San Andres Tuxtla
Hotel de los Perez
Hoteles Piedra Alta by De Los Perez Hotel
Hoteles Piedra Alta by De Los Perez San Andrés Tuxtla
Hoteles Piedra Alta by De Los Perez Hotel San Andrés Tuxtla

Frequently asked questions

Is a free cancellation option available at Hoteles Piedra Alta by De Los Perez?

Hoteles Piedra Alta by De Los Perez provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hoteles Piedra Alta by De Los Perez?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Hoteles Piedra Alta by De Los Perez on Aug 14, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hoteles Piedra Alta by De Los Perez?

This hotel is located in San Andrés Tuxtla, close to Cascada Salto de Eyipantla, Salto de Eyipantla Waterfalls, and Olmec Head. Los Tuxtlas Biosphere Reserve is also within a driving distance of 1.4 mi.

Is there parking available at Hoteles Piedra Alta by De Los Perez?

Yes, valet parking is offered for free at the hotel.

Does Hoteles Piedra Alta by De Los Perez include a casino?

No, Hoteles Piedra Alta by De Los Perez doesn't have a casino.

Will I find an indoor pool at Hoteles Piedra Alta by De Los Perez?

No, there is no indoor pool at this hotel.

Is Hoteles Piedra Alta by De Los Perez good for couples?

At this lakeside hotel, couples will appreciate amenities like a restaurant and concierge services plus some guestrooms include free wired internet.

Are there hot tubs at Hoteles Piedra Alta by De Los Perez?

No, there isn't a spa tub at this hotel.

Does Hoteles Piedra Alta by De Los Perez have a restaurant with a breakfast menu?

Yes, Hoteles Piedra Alta by De Los Perez serves breakfast for a surcharge from its restaurant.

Will Hoteles Piedra Alta by De Los Perez allow pets to stay free of charge?

No, pets aren't allowed at Hoteles Piedra Alta by De Los Perez though service animals are welcome.

Are there connecting rooms at Hoteles Piedra Alta by De Los Perez?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hoteles Piedra Alta by De Los Perez?

No, there aren't any guestrooms at Hoteles Piedra Alta by De Los Perez that offer a balcony.

Hoteles Piedra Alta by De Los Perez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 216 reviews
Rating 8 - Good. 53 out of 216 reviews
Rating 6 - Okay. 15 out of 216 reviews
Rating 4 - Poor. 10 out of 216 reviews
Rating 2 - Terrible. 9 out of 216 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

edgar

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Make sure you get the room with the city view.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Francis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bare needs. Very simple. No luxuries.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service
personal amable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Yessica karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everything was so close and walkable. Nice Starbucks Cafe in the lobby. The atmosphere of the town is very enjoyable.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why this property hasn’t had recent ratings , I stayed here and I must say wa a the best decision for me . The room was clean and the food was excellent , very fresh with so many healthy options .
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Yessika

Liked: Amenities
Excelente
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Like the location, didn’t like that the hotel room key shut everything off when you leave the room it’s 100 degrees outside and you return to a hot room.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Marianne

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Buyer Beware

Make sure you reserve a room in the new section, not the "classic" section or you will be in a tiny dinghy room loke I did. I asked to move, but they said no vacancies, which i doubted in mid-week San Andres Tuxtla. Restaurant is abysmal, pretty facilities but the service is crazy bad.
See the museum in Santiago Tuxtla
Stayed 4 nights in Aug 2025
Verified review

4/10 Poor

Andres

Disliked: Staff & service, amenities, property conditions & facilities
Site is located in a remote, poorly accesible town with poor to no cell phone for hours of slow terrible drive. Then, I get a message they change policy and request payment prior to arrival or threatened to cancel the reservation. It was impossible since I was already driving, on my way there, for hours in very poor and slow roads with bad cell reception. Stressed that I was going to loose my reservation and the trip complicates. On top of this, the room was outdated/old
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is okay, with a very good restaurant. I had booked a two-night stay but ended up leaving after just one night because I couldn’t sleep at all due to loud noise and music from a concert on the street. Despite all the windows being closed, the sound insulation seemed insufficient. The noise/ concert stopped at 4:30am. The next morning, the staff kindly offered me a different room, which I appreciated. However, I couldn’t risk another sleepless night before an important event, so I decided to check out early. I’m left wondering whether quieter rooms were available from the start, and if so, why I wasn’t offered one initially.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

oralia

Liked: Staff & service, property conditions & facilities
My toom was located on the 1st floor. The window of my room faced the wash room which make it very noisy, therefore making it very difficult to get some rest. Somel staff members kept slamming a door which faced my window throught the night and talked very early in the morning. I had to call the front desk at 6:30 am to get them to stop slamming the door. As for the staff talking by my window, well that continued throught my stake making it very difficult to rest. Other than this everything else was good.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
La chica de recepción pudo ser más amable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

PEDRO ARTURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lógico nacional un hotel muy 24 de
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rakel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bien y centrivo, limpio, el personal amable yblas atenciones muy buenas, la comida muy rica en el restaurante y me encantó que tienen su propia cafeteria, lo recomiendo y si volveria a hospedarme ahi
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Javier Guerrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen ubicacion y todo cerca
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado no funcionaba correctamente y las toallas muy desgastadas
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas instalaciones, buena accesibilidad para personas en silla de ruedas
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy difícil para gente con discapacidad. La habitación muy pequeña. Todo muy complicado
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service
céntrica y opciones de compras de mercado
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MARIA GUADALUPE ANDRADE

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el hotel
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Maria de Montserrat

Disliked: Staff & service, amenities
El personal muy desatentony el dueño del hotel nonrwsuelven nada
Stayed 2 nights in Dec 2025