Ver todas las propiedades

Villas Playa Samara Beach Front Resort

Propiedad de 3.5 estrellas

Indica las fechas para ver precios

Galería de fotos de Villas Playa Samara Beach Front Resort

Una piscina de resort con sillas de descanso, palmeras y una cabaña de techo de paja.
Vista aérea
Instalaciones deportivas
Bar junto a la alberca
Un restaurante con paredes de madera, varias mesas dispuestas para comer y vistas al exterior a través de amplios ventanales.

Opiniones

6.6 de 10,

Servicios principales

  • Alberca
  • Todo incluido
  • Spa
  • Restaurante
  • Aire acondicionado
  • Gimnasio

Explora la zona

Ver en el mapa
Samara-Guanacaste, Sámara, Guanacaste
  • Place, Playa Samara
    ‪2 min a pie‬
  • Place, Playa Carrillo
    ‪13 min en auto‬
  • Place, Playa Guiones
    ‪25 min en auto‬
  • Airport, Nosara (NOB)
    ‪40 min en auto‬

Opciones de habitación

Abrir todas las fotos de Garden View Junior Suite Kingbed

Edredón y caja de seguridad en la habitación

Garden View Junior Suite Kingbed

  • Vista al jardín
  • 602 pies cuadrados
  • 1 habitación
  • 2 personas
  • 1 cama King

Abrir todas las fotos de Villa de lujo, 3 habitaciones, frente al mar

Una habitación con vista a la playa, muebles de mimbre y una mesa con adornos.

Villa de lujo, 3 habitaciones, frente al mar

  • Vista al mar
  • 1615 pies cuadrados
  • 3 habitaciones
  • 6 personas
  • 1 cama matrimonial o 1 cama King

Abrir todas las fotos de Garden View Deluxe Room Kingsize bed

Habitación de hotel con cabecera de madera, ropa de cama blanca, una manta roja y un cuadro abstracto colorido sobre la cama.

Garden View Deluxe Room Kingsize bed

  • Vista al jardín
  • 355 pies cuadrados
  • 2 personas
  • 1 cama King

Abrir todas las fotos de Beach Front Two Bedroom Villa

Una cocina equipada con refrigerador, microondas, cafetera y frutero.

Beach Front Two Bedroom Villa

  • Vista al mar
  • 1302 pies cuadrados
  • 2 habitaciones
  • 4 personas
  • 1 cama matrimonial o 1 cama King y 1 cama individual

Abrir todas las fotos de Garden View Deluxe Room 2 Double Bed

Habitación de hotel con dos camas, cabecero de madera, un banco verde y un ventanal con cortinas traslúcidas.

Garden View Deluxe Room 2 Double Bed

  • Vista al jardín
  • 290 pies cuadrados
  • 2 personas
  • 2 camas Queen

Abrir todas las fotos de Beach Front Deluxe Room King Bed

Habitación de hotel con cabecera de madera, ropa de cama blanca, una manta roja y un cuadro abstracto colorido sobre la cama.

Beach Front Deluxe Room King Bed

  • Vista al mar
  • 3229 pies cuadrados
  • 2 personas
  • 1 cama King

Abrir todas las fotos de Beachfront Junior Suite 2 Double Beds

Habitación de hotel con dos camas, televisor, ventilador de techo y obras de arte en las paredes.

Beachfront Junior Suite 2 Double Beds

  • Vista al jardín
  • 4844 pies cuadrados
  • 1 habitación
  • 2 personas
  • 2 camas matrimoniales

Abrir todas las fotos de Garden View Junior Suite 2 Double Beds

Habitación de hotel con dos camas, televisor, ventilador de techo y obras de arte en las paredes.

Garden View Junior Suite 2 Double Beds

  • Vista al jardín
  • 322 pies cuadrados
  • 2 personas
  • 2 camas matrimoniales

Abrir todas las fotos de Beachfront Junior Suite King

Beachfront Junior Suite King | Edredón y caja de seguridad en la habitación

Beachfront Junior Suite King

  • Vista al mar
  • 602 pies cuadrados
  • 2 personas
  • 1 cama King

Abrir todas las fotos de Garden View Two Bedroom Villa

Edredón y caja de seguridad en la habitación

Garden View Two Bedroom Villa

  • Vista al jardín
  • 1302 pies cuadrados
  • 2 habitaciones
  • 4 personas
  • 1 cama King o 1 cama Queen y 1 cama individual

También podría interesarte

Anuncio
3 albercas al aire libre, sombrillas en la alberca y camastros

Esh Hotel and Spa, a Member of Design Hotels

A 16.3 km de Sámara
  • Alberca
  • Desayuno incluido
  • Spa
  • Acepta mascotas
9.8 de 10, Excepcional, 75 opiniones
$327 por noche
El precio actual es de $361
2 ago. - 3 ago.
Total con impuestos y cargos
Esh Hotel and Spa, a Member of Design Hotels

Información de la zona

Sámara

Villas Playa Samara Beach Front Resort ofrece hospedaje a un costado de de Playa Samara y a pocos minutos en auto de otros lugares de interés, como Playa Carrillo. Con 116 habitaciones, este hotel de 3.5 estrellas ofrece a sus huéspedes, entre otros servicios, alberca al aire libre, gimnasio y terraza en la azotea.

Qué hay cerca

  • Playa Samara - A 2 min a pie - 0.2 km
  • Playa Carrillo - A 13 min en auto - 7.1 km
  • Playa Barrigona - A 16 min en auto - 12.3 km
  • Playa Guiones - A 25 min en auto - 23.9 km
  • Playa Pelada - A 35 min en auto - 30.8 km

Medios de transporte

  • Liberia (LIR - Aeropuerto Internacional Daniel Oduber) - 137 min en auto

Restaurantes

  • ‪Gusto Beach Bar - ‬A 3 min a pie
  • ‪Las Olas Beach Club - ‬A 8 min a pie
  • ‪Roots Bakery & Café - ‬A 2 min a pie
  • ‪Bar y Restaurante del Hotel Bahía - ‬A 14 min a pie
  • ‪Limey’s Bar & Restaurant - ‬A 1 min a pie

Información de la propiedad

Villas Playa Samara Beach Front Resort

Villas Playa Samara Beach Front Resort dispone de alberca al aire libre, chapoteadero y gimnasio. Te será fácil desplazarte gracias al traslado desde el aeropuerto previa solicitud por USD 166.4 por vehículo. En la recepción encontrarás a un amable personal multilingüe que responderá todas tus consultas, incluso cuando necesites asistencia turística y para la compra de entradas, resguardo de equipaje y almacenamiento seguro de objetos de valor. Este hotel todo incluido dispone también de terraza en la azotea, café o té en las áreas comunes y sala de juntas.
La propiedad cuenta con una alberca al aire libre y chapoteadero. Otras alternativas de esparcimiento incluyen sala de fitness.

Los niños menores de 12 años no pueden acceder al siguiente servicio sin la supervisión de un adulto: alberca.

Las siguientes actividades de recreación se pueden practicar en la propiedad o en los alrededores. Es posible que apliquen cargos.

Regálate un momento de bienestar en el spa de la propiedad, donde encontrarás salas de tratamiento o masaje, salas de tratamiento para parejas y áreas de tratamiento al aire libre. Se ofrecen servicios como tratamientos faciales, envolturas corporales, exfoliaciones corporales y tratamientos corporales. La variedad de tratamientos también incluye aromaterapia.

Propiedades similares

Estudio Deluxe, vista al océano | Terraza o patio
Residencias Samara
Sámara
  • Alberca
  • Cocina
  • Estacionamiento incluido
  • Wifi gratuito
9.8 de 10, Excepcional, 61 opiniones
$181 por noche
El precio actual es de $204
12 jul. - 13 jul.
Total con impuestos y cargos
Residencias Samara

Servicios de la propiedad

Estacionamiento y transporte

  • Estación de carga para autos eléctricos en la propiedad
  • Traslado desde el aeropuerto (con cargo) de 10:00 a 17:00 en horarios programados y con previa solicitud
  • Estacionamiento con acceso para silla de ruedas disponible

Alimentos y bebidas

  • 1 bar en la alberca
  • 1 bar junto a la alberca
  • 1 restaurante
  • 2 bares o lounges
  • Café y té en áreas comunes
  • Detalle diario gratuito de bienvenida organizado por la dirección
  • Snack bar o deli

Restaurantes en la propiedad

  • Arrecife

Actividades

  • Alberca al aire libre
  • Chapoteadero
  • Clases de yoga
  • Gimnasio
  • Mesa de billar
  • Moto acuática
  • Paseos en kayak
  • Paseos en lancha de motor
  • Paseos o renta de caballos
  • Pesca
  • Sala de juegos o videojuegos
  • Senderos para caminar o andar en bicicleta
  • Snorkel
  • Surf o bodyboard
  • Tours ecológicos
  • Tours en bote
  • TV en áreas comunes

Para familias

  • Alberca al aire libre
  • Chapoteadero
  • Lavandería
  • Minisúper
  • Refrigerador en la habitación
  • Sala de juegos o videojuegos
  • Servicio de cuidado de niños en la habitación
  • Snack bar o deli

Servicios generales

  • Caja de seguridad en la recepción
  • Lavandería
  • Minisúper
  • Resguardo de equipaje
  • Servicio de recepción con horario limitado
  • Tienda de regalos o puesto de periódicos

Servicios para huéspedes

  • Asistencia para tours y compra de boletos
  • Botones
  • Organización de bodas
  • Personal multilingüe
  • Servicio de lavandería o tintorería
  • Servicio de limpieza (diario)

Servicios ejecutivos

  • Área con computadoras
  • Sala de juntas

Exteriores

  • Asador
  • Camastros en la alberca
  • Camastros en la playa
  • Con vista al mar
  • En la playa
  • Jardín
  • Sombrillas en la alberca
  • Terraza en la azotea
  • Toallas de playa

Spa

  • Áreas de tratamiento exterior
  • Aromaterapia
  • Envolturas corporales
  • Exfoliaciones corporales
  • Manicuras y pedicuras
  • Masajes en la habitación
  • Salas de tratamiento para parejas
  • Salas de tratamientos de spa
  • Tratamientos faciales

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Estacionamiento con acceso para silla de ruedas
  • Rampa de acceso para silla de ruedas
  • Sin elevador

Más

  • 1 piso
  • Año de construcción: 1992
  • No se permite fumar

Amenidades en la habitación

Habitación

  • Edredón

Baño

  • Amenidades de baño de diseñador
  • Regadera
  • Se ofrecen toallas
  • Secadora de cabello

Alimentos y bebidas

  • Cafetera y tetera
  • Refrigerador

Más

  • Acceso por pasillos exteriores
  • Aire acondicionado
  • Caja de seguridad
  • Ventilador de techo

Políticas

Check-in

Inicio de check-in: 15:00. Fin de check-in 22:00
Check-in anticipado sujeto a disponibilidad
Cargo por check-in anticipado: USD 30
Check-in fuera del horario establecido sujeto a disponibilidad
Cargo por check-in fuera del horario establecido: USD 30, para las llegadas de 08:00 a 15:00
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 11:00
Check-out extendido sujeto a disponibilidad
Cargo por check-out extendido: USD 30
Check-out exprés

Instrucciones especiales de check-in

La propiedad ofrece servicios de traslado desde el aeropuerto (pueden aplicar cargos). Los huéspedes deberán ponerse en contacto con la propiedad con su información de llegada antes de viajar, utilizando los datos que aparecen en la confirmación de la reservación.
La recepción está abierta todos los días, de 07:00 a 22:00.
La recepción tiene un horario limitado.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Servicio de recepción (horario limitado)

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
El nombre en la tarjeta de crédito proporcionada en el check-in para imprevistos debe coincidir con el nombre del contacto principal que aparece en la reservación de la habitación
Para solicitar cunas, camas extra/plegables y sofás cama, es necesario contactar a la propiedad con anticipación
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo
No se garantiza la disponibilidad de habitaciones insonorizadas

Otros nombres de la propiedad

Playa Samara Front Samara
Villas Playa Samara Beach Front Resort
Villas Playa Samara Beach Front Resort Hotel
Villas Playa Samara Beach Front Resort Sámara
Villas Playa Samara Beach Front Resort Hotel Sámara
Villas Playa Samara Beach Front Resort - All Inclusive

Preguntas frecuentes

Will I find all-inclusive options at Villas Playa Samara Beach Front Resort?

Villas Playa Samara Beach Front Resort is an all-inclusive resort and rates come with all meals.

Is a free cancellation option available at Villas Playa Samara Beach Front Resort?

Villas Playa Samara Beach Front Resort provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see close to Villas Playa Samara Beach Front Resort?

This hotel is located in Sámara, just steps from Samara Beach. Carrillo Beach is also within a driving distance of 3.8 mi.

Is parking available on site at Villas Playa Samara Beach Front Resort?

Yes, there is an electric car charging station and wheelchair-accessible parking available.

Is there a spa available at Villas Playa Samara Beach Front Resort?

Spa services at the hotel include beach massages, body wraps, and couples treatments.

Does Villas Playa Samara Beach Front Resort feature a casino?

No, Villas Playa Samara Beach Front Resort doesn't have a casino.

Is there an indoor pool at Villas Playa Samara Beach Front Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Villas Playa Samara Beach Front Resort a good place to stay for couples?

This beachfront hotel offers many amenities for couples, including in-room massages as well as an al fresco restaurant and an outdoor pool.

Are there hot tubs at Villas Playa Samara Beach Front Resort?

No, this hotel doesn't have a spa tub.

Does Villas Playa Samara Beach Front Resort have a restaurant that serves breakfast?

Yes, Villas Playa Samara Beach Front Resort serves breakfast for a surcharge at Arrecife.

Does Villas Playa Samara Beach Front Resort allow pets to stay free of charge?

No, pets aren't allowed at Villas Playa Samara Beach Front Resort though service animals are welcome.

Are there connecting rooms at Villas Playa Samara Beach Front Resort?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Villas Playa Samara Beach Front Resort?

The closest major airport to Villas Playa Samara Beach Front Resort is Nosara (NOB), which is 19.9 mi away (66 minutes by car).

Are there rooms with balconies that I can book at Villas Playa Samara Beach Front Resort?

No, there aren't any guestrooms with balconies at Villas Playa Samara Beach Front Resort.

Does Villas Playa Samara Beach Front Resort offer wedding services?

Take advantage of the wedding venue at Villas Playa Samara Beach Front Resort if you plan to say "I do" during your trip.

Opiniones de Villas Playa Samara Beach Front Resort

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 53 de 227 opiniones
Puntuación de 8, es decir, Bueno. Basada en 59 de 227 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 49 de 227 opiniones
Puntuación de 4, es decir, Malo. Basada en 28 de 227 opiniones
Puntuación de 2, es decir, Terrible. Basada en 38 de 227 opiniones

7.0/10

Limpieza

6.8/10

Servicio y personal

5.8/10

Servicios

6.6/10

Condiciones de la propiedad

Opiniones

Opinión verificada

10/10 Excelente

Blesson

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Swim bar was good, good healthy food
Se hospedó 4 noches en marzo de 2026
Opinión verificada

8/10 Buena

Diego

Le gustó: Limpieza, servicios, condiciones de la propiedad
No controller for the TV and bad shuttle service but overall good
Se hospedó 3 noches en enero de 2026
Opinión verificada

8/10 Buena

emmy

Le gustó: Limpieza y servicio y personal
Family of 4 (kids 12 and 12). We had a great time, great vibe and had everything we needed. We enjoyed the food (smaller selection but different themes and items everything). Wait staff and bartenders and front desk very helpful. Our room had some things like poor water pressure, one shower was cold. Some ants I. One of the room but they kept to themselves on the wall and didn’t bother us too much. Amazing sunsets and beautiful view. Jigged into town via beach in 20 minutes…walk in 45 minutes. Maybe 1.9 miles? Can also rent bikes in town for $10/day. Beach is very bike-able with packed sand and saw people biking all the time. Hotel tents for $30/day and they are newer and nicer than what we saw in town. We rented a car and 6 minutes to town. Lots of restaurants and shops in town. We enjoyed our stay very much.
My typical breakfast here.
Sunset from hotel beach
Pool view
Night swimming
Se hospedó 7 noches en marzo de 2026
Opinión verificada

2/10 Terrible

Tricia

Le gustó: Servicio y personal
No le gustó: Servicios
The hotel staff was very friendly, but the property description is not realistic. This was an all inclusive stay and the food and restaurant area outside is not up to par, the NYE dinner was much better but still lacking. The hotel is outdated needs many upgrades and the food was TERRIBLE - not worth the money.
Se hospedó 2 noches en diciembre de 2025
Opinión verificada

10/10 Excelente

Carolina V.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great time etc.
Se hospedó 12 noches en abril de 2025
Opinión verificada

8/10 Buena

Dariel

Le gustó: Limpieza y condiciones de la propiedad
Clean property and nice beach access.
Se hospedó 1 noche en diciembre de 2023
Opinión verificada

2/10 Terrible

William

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We booked a large room at this property so our grandchildren that live in Samara could come visit us there. When we were told no visitors are allowed, we asked for a refund. They refused, So we only stayed for 1/2 our reservation time (10 days). Food was substandard and room was filthy. Ants were everywhere (kitchen, bathroom vanity, etc) due to the large gaps aroboth door jams. We reserved a king—they gave us queen and promised to remedy it—they didn’t. A/C barely kept one room cool (it was 92 outside) Ask any of the Canadians from Toronto about it, they all agreed with us, especially about the weak buffet. Swim-up bar and pool were great but pool was too hot. Be prepared to walk out to the gate in extreme heat as they won’t let soon to pick you up(!)
Se hospedó 9 noches en marzo de 2026
Opinión verificada

8/10 Buena

Rose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful location on the beach. A long 5-hour drive from the San Jose Airport.
Se hospedó 4 noches en diciembre de 2022
Opinión verificada

10/10 Excelente

Aaron

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Due to a mix up we stayed at Azura but the staff was extremely friendly and helpful and went out of their way to ensure we had a good trip. The food was excellent and we had different options each night! Overall a great experience
Se hospedó 2 noches en agosto de 2024
Opinión verificada

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 3 noches en octubre de 2024
Opinión verificada

8/10 Buena

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful location with easy access to beautiful beach. Property is very nice and rooms are nice--although they could stand a few minor "extras". Pool is very nice. Food needed improvement--limited choices, not great quality although pineapple and watermelon was abundant and delicious.
Se hospedó 7 noches en febrero de 2024
Opinión verificada

8/10 Buena

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Huge swimming pool with swim up bar is amazing. Buffet meals are excellent. BUT rooms are tired and need updating. ALSO there are no real 2 bedroom units. Instead they are one bedroom units with 2 beds = Big difference!
Se hospedó 2 noches en febrero de 2025
Opinión verificada

2/10 Terrible

Mario

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bad service at check-in. Staff was silk - risk to contaminate guests. Not hot water in the room and moisture in the room. Only one buffet with a minimum of product offer as food service. Terrible hotel! Young and Weak staff and no manager to speak avalaible...
Se hospedó 2 noches en febrero de 2025
Opinión verificada

6/10 Aceptable

Tinku

No le gustó: Servicios
Resort is right by the beach yes - but so limited only 1 restaurant/buffet for every meal. Wet bar wasn’t open majority of the day. No in house entertainment as much. And our rooms had no telephone to call front desk or for support. And 1 pool
Se hospedó 2 noches en diciembre de 2023
Opinión verificada

2/10 Terrible

Payton

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very misleading and incorrect information in the description on their website. They reuse dirty glass cups and plastic cups for drinks at both bars. Only one buffet style restaurant that was very unsatisfying. The property reeks of sewer. The staff were friendly, but slow with their service. The gift shop was incredibly overpriced. Overall, just not a place I would recommend to spend a vacation.
Se hospedó 6 noches en enero de 2024
Opinión verificada

8/10 Buena

Joann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The website was completely misleading, but after accepting what they actually had to offer it is a nice resort and we had a great time. The website said the rooms would have sofas, they did not, and it said that there are 2 restaurants, there was 1 and it was buffet only. On multiple days housekeeping left us short on towels. That aside, the food was good, the rooms were clean and the air conditioner worked well to keep our room cool and dry, the pool was clean, the staff were wonderful (especially the servers and bartenders), the grounds were well maintained, and the beach was amazing. They need to update their website so people realistically know what to expect.
Se hospedó 7 noches en enero de 2025
Opinión verificada

4/10 Mala

Debbie

No le gustó: Servicio y personal
The resort was fine and the people were nice but the food is the worst we've ever had at an all-inclusive. We all got so sick, not sure if it was the food or water. The food was never really hot. They made omelets in the morning and used so much Pam cooking spray. The rice and pasta was never fully cooked. Breakfast was supposed to be at 7am but they were never ready and it took forever to get coffee.
Se hospedó 14 noches en febrero de 2024
Opinión verificada

8/10 Buena

Charles

Le gustó: Limpieza, servicio y personal, servicios
Villas Playa Samara is a lovely property situated on a small bay with a large, rocky island offshore. Beautiful views and sunsets! Our rooms were very clean and well-maintained by housekeeping during our stay. However, we did have some problems with the plumbing -- stopped-up toilets and showers that had very little pressure. These were corrected, but it was a bit frustrating. The villas are roomy and comfortable but a bit outdated. The staff in general was extremely friendly and helpful. Only the front desk attendants were a bit testy when we brought our complaints to them regarding our bathrooms. We also had a lot of problems checking in due to the computer system being down. We were switched from room to room before they figured it all out. And one of our four rooms was NOT the junior suite that we had booked, but a smaller room. We didn't get a good explanation as to why this couldn't be corrected. The pool is beautiful and the beach is quite nice, but they don't seem to have enough towels. We often were told that they are in the dryer and more will be available in 30 minutes. There's not much assistance available for booking activities or tours. We eventually found a boat/snorkeling tour on-line that actually left from the beach right next to the property. It turned out to be great fun. But there's no concierge able to assist guests with activities off-property. We were there over New Year's Eve and they threw a fantastic party for everyone!!
Se hospedó 2 noches en diciembre de 2025
Opinión verificada

2/10 Terrible

Kyle

No le gustó: Limpieza, servicio y personal, servicios
Almost everything went poorly. They lost our reservation, took almost an hour to straighten it out. Let us get dinner and said to come back afterwards. We did and a different person asked what room we were in. Said we didn’t know yet- hoped he knew. He gave me one key and told me the villa number. By then it was after 9 pm and we had to stumble around in the dark trying to find our villa on the grounds. All the pathway lights were not working, very scary and dangerous. Couldn’t see a thing. Finally found out place and it was not as they advertise on line. We booked a Jr suite villa with a king bed. We got the most worn out villa on the property. No bright inviting colors, and no king size bed. The bedroom had two queen beds and pretty much no other furniture. There was no bedside table for phones, and the light switch was across the room. The bathroom was actually worse. The shower head was not attached to the hose. There was black mold on the shower walls, ant there were dead and live ants crawling all over the floor of the shower. The bathroom floor was grubby. We we&end exhausted so we went too bed. Spoke to reception in the morning. Came back 5 hours later and nothing changed. Went to reception again and they sent us to speak to the service manager. Took a half hour to track him down. Walked to his desk and then he (Larry) disappeared for another 20 minutes. So rude. When he got back I explained, put it in writing and three days later no fixes.
Se hospedó 3 noches en febrero de 2026
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Ants in my bed

I'm usually a backpacker but was there for a business conference... I can take a lot but not ants in my bed... Killed 50 of them, next day told reception, who promised to spray bed and replace sheets... Which were not replaced (just dusted off), despite my repeated complains they were never replaced... Swimming pool was unusable for 5 days... Sometimes had to wait 1.5 hrs to get good at restaurant, etc etc... Def not worth the money, better of at youth hostels or at a decent hotel (nobody in my conference group of 20 people was satisfied, TV didn't work in any room etc etc)
Opinión verificada

2/10 Terrible

Stephane

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bad experience, avoid if you can. Definitely not 4 star, the hotel is not maintained, rooms are smelly, light not working, clotted sink, dripping water as shower. The entrance picture is very nice but all for the new facility being developed next door, the villa playa Samara is let with poor maintenance, cheap foods and cocktails “all inclusive”, almost empty buffet, garden not maintained, feels like a let down facility. The beach and view is very nice which makes the experience even more disappointing. This might have been a nice spot some time ago but let to decline, I’m surprised it is offered by Air Canada, it must leave a feeling of being trapped in a location not worth $500 to $600 and feeling to be ripped-off. We could leverage our stay by going out to other places but it was not the plan for all inclusive villa.
Se hospedó 3 noches en diciembre de 2023
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Do not recommend.

We would not stay here again. Check in took forever and the staff was getting complaints right and left. This is not an all inclusive as advertised. No coffee or coffee maker in room. No phone. No drink glasses. Nothing in minifridge. If you wanted a bottle of water you had to buy it at the gift shop. Buffet was terrible and dirty dishes everywhere. One of the guests even started bussing tables to try and help out the staff I guess. Alcohol for mixed drinks was the cheapest, in plastic bottles… liquor we had never heard of… Just an overall disgusting environment with less than friendly staff. Shame on this hotel.
Se hospedó 1 noche en febrero de 2024
Opinión verificada

2/10 Terrible

Trina

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is not a 4 star as they advertise The place is run down They have many of the rooms and villas assigned to full times residences for staff and construction workers Some rooms had been previously renovated but done poorly and it’s already breaking down and not cleaned well We got moved from our room and our new room was in a better location but the door lock was broken and bathroom was dirty They have rocks under the sink for earthy design but it had lots of hair from previous guest in it. We were so disappointed and would have preferred a refund and to stay somewhere else It took all day to get approval to move rooms and since are stay was short we wanted to just leave The buffet for the all inclusive had 6 options in total and a small salad bar, No other food areas It’s really the worst all inclusive I’ve ever seen Maybe a 2.5 star at best The staff were really nice Guest were unhappy and they were apologizing a lot but not their fault Bad management/ownership All I can say to anyone who has a reservation try to get a refund You will be so disappointed
Se hospedó 2 noches en noviembre de 2023
Opinión verificada

2/10 Terrible

Charles

No le gustó: Limpieza y servicios
De todo tipo de problemas. El día de ayer, no me permitían el ingreso porque no había personal en recepción por ser horas de la noche. No se me entregaron tarjetas de acceso a la habitación.Las sábanas de la habitación con moho. El toma corriente del baño sin energía. Nos hicieron sacar las cosas para trasladar a una habitación nueva , y cuando llegamos nos dijeron que la habitación no estaba lista esto alrededor de las 11 AM , y hasta las 3 pm me disponen de la habitación No es posible tener comunicación con recepción sino es presencial. Entre otras. No es posible tener comunicaciórecepción
Se hospedó 1 noche en febrero de 2026
Opinión verificada

10/10 Excelente

Octavio

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Una experiencia sobre nuestras expectativas, especialmente en relación al servicio al huesped, extraordinaria disposición de quien pensamos era la manager y resultó ser la propietaria, con razón ese nivel de servicio lo replican felizmente los empleados, quedamos mas de satisfechos y agradecidos por todas las atenciones de la Sra. Faride Cano, Fressia, Mario, etc... Felicitaciones por la pasión y compromiso que ponen a su trabajo!
Se hospedó 3 noches en septiembre de 2023