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Casa Serafin Hotel

3.0 star property

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Photo gallery for Casa Serafin Hotel

Living area
Reception
Cocora Valley 8 | Free WiFi
Royal Street 2 | Free WiFi
Royal Street 1 | Free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
CARRERA 6, NUMERO 3 39, Salento, Quindío, 631020
  • Place, Calle Real
    ‪1 min walk‬
  • Place, Main Square
    ‪2 min walk‬
  • Place, Cocora Valley
    ‪18 min walk‬
  • Airport, Armenia (AXM-El Eden)
    ‪114 min drive‬

Room options

View all photos for Royal Street 1

Royal Street 1 | Free WiFi

Royal Street 1

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Royal Street 2

Royal Street 2 | Free WiFi

Royal Street 2

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Wax Palm 3

Wax Palm 3 | Free WiFi

Wax Palm 3

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Wax Palm 4

Wax Palm 4 | Free WiFi

Wax Palm 4

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Wax Palm 5

Free WiFi

Wax Palm 5

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Wax Palm 6

Free WiFi

Wax Palm 6

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Cocora Valley 7

Cocora Valley 7 | Free WiFi

Cocora Valley 7

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds
  • Free WiFi

View all photos for Cocora Valley 8

Cocora Valley 8 | Free WiFi

Cocora Valley 8

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

About the neighborhood

Salento

Casa Serafin Hotel places you next to Calle Real and Main Square. This 8-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and laundry facilities.

What's nearby

  • Calle Real - 1 min walk - 0.0 miles
  • Main Square - 2 min walk - 0.1 miles
  • Mirador Alto de la Cruz - 6 min walk - 0.3 miles
  • Cocora Valley - 18 min walk - 0.9 miles
  • Bosques de Cocora - 26 min drive - 9.2 miles

Getting around

  • Pereira (PEI-Matecaña Intl.) - 85 min drive

Restaurants

  • ‪Parrilla y Vino Juan Esteban - ‬2 min walk
  • ‪Concreto Cafe - ‬1 min walk
  • ‪Donde Laurita - ‬2 min walk
  • ‪La Postre - ‬1 min walk
  • ‪Café Quindío - ‬2 min walk

About this property

Casa Serafin Hotel

Casa Serafin Hotel features free WiFi in public areas and laundry facilities. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can stay connected with free WiFi. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: COP 17,000 for adults and COP 17,000 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for COP 30000 per pet, per stay
  • Dogs only

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately COP 17000 for adults and COP 17000 for children
  • Pet fee: COP 30000 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is available during limited hours.
Property Registration Number 131985

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.

Property is also known as

Casa Serafin Hotel Hotel

Casa Serafin Hotel Salento

Casa Serafin Hotel Hotel Salento

Frequently asked questions

What can I see near Casa Serafin Hotel?

This hotel is located in Salento, just steps from Calle Real and Main Square, and within a short walk of Mirador Alto de la Cruz. Cocora Valley is also within a driving distance of 1.2 mi.

How much does it cost to stay at Casa Serafin Hotel?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Casa Serafin Hotel on May 21, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Casa Serafin Hotel?

No, this hotel doesn't offer parking.

Does Casa Serafin Hotel feature a casino at the property?

No, Casa Serafin Hotel doesn't have a casino.

Will I find an indoor pool at Casa Serafin Hotel?

No, there is no indoor pool at this hotel.

Does Casa Serafin Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Serafin Hotel have a restaurant that serves breakfast?

Casa Serafin Hotel offers breakfast (local cuisine) on weekday mornings for a surcharge though there is no restaurant.

Will Casa Serafin Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Casa Serafin Hotel for a fee of COP 30000 per pet, per stay.

Does Casa Serafin Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa Serafin Hotel?

The closest major airport to Casa Serafin Hotel is Pereira (PEI-Matecaña Intl.), which is 26.1 mi away (85 minutes by car). Another top airport is Armenia (AXM-El Eden), which is located 26 mi away (84-minute drive).

Are there rooms with balconies at Casa Serafin Hotel?

Yes, some guestrooms at Casa Serafin Hotel offer a balcony and may feature city views.

Casa Serafin Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer, Lakewood

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our group of 12 had an incredible experience! The venue was spotless, and the service exceeded our expectations. Fernando was an outstanding host, and the ladies were equally welcoming and attentive. My family and I wholeheartedly recommend this place – a solid 10/10!
Stayed 3 nights in Dec 2025

8/10 Good

Sushila

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Casa Serafín Hotel. We arrived earlier than expected and they kindly allowed us to check into our room right away, which was a huge help as we had a trip booked in the afternoon. The location is perfect — right in the centre of everything, making it easy to get around Salento. The room was big, clean, and comfortable. The only downsides were that there was no hairdryer in the room, and it was sometimes hard to tell who was actually working at reception versus the cleaning staff, as there didn’t seem to be a clear reception presence. Overall, still a very good stay and we’d recommend it for its convenience and comfort.
Stayed 2 nights in Nov 2025

10/10 Excellent

Manuel Germán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Serafín en Salento fue una experiencia encantadora. El lugar es acogedor, muy bien cuidado, prácticamente nuevo. La atención fue cálida y personalizada, siempre pendientes de que todo estuviera bien. Además, está muy bien ubicada, a pocos minutos del centro de Salento. ¡Definitivamente un lugar al que me encantaría volver!
Stayed 2 nights in Oct 2025

8/10 Good

MAKI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cozy. There are many restaurants around and easy to walk to everywhere including the bus terminal. Only one wish was more storage or hanging area for clothes and toiletries.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decoration, the authenticity of the building and the excellent location!
Stayed 5 nights in Jul 2025

2/10 Terrible

sanjeeban

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and prepaid for the property via Expedia 2 months back but upon arrival they didn’t accepted the booking at night. This was insane as I had to wiggle around to find a place to stay at night. Next day after lot of back and forth they gave me a small room to stay. Very bad experience
Stayed 2 nights in Aug 2025

6/10 Okay

Nia

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Perfect location! It was easy to come and go which was perfect when we wanted to drop off shopping bags. You must bring wash cloths with you as they only provide towels. If you're planning on getting rest, this isn't the place for you as it is extremely loud all hours of the night. Although the room didn't get too hot, there is no fans or air control in the room. You have to ask to use an iron and it is shared with everyone staying at the hotel. If you need more toilet paper or fresh towels, you must ask for them. My son was really disappointed that he was unable to sleep on the top bunks because of there being many dead bugs up there. The shower floor was pretty gross and the room floor needed a good mopping. House keeping did come by but unfortunately the shower floor remained the same so I'd advise packing shower shoes. The "front desk" is almost non existent. Once you find someone who works there, be sure to get their number for WhatsApp in case you need anything. Breakfast was good. The staff were so kind and resourceful. They were very helpful. The rooms do look like the photos.
Stayed 2 nights in Jul 2025

10/10 Excellent

Priscilla

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful newly remodeled with wonderful details. Staff is very nice and accommodating. It is located right on the main street in Salento: Calle Real. You have shopping and restaurants for several blocks.
Front of hotel on Calle Real
View of Calle Real from balcony of our room
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Stayed 2 nights in Jul 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Little to no sleep

Sometimes, it’s the little things that count. Like offering shampoo, and a second cup of coffee without being charged. This was sold as a full breakfast. Also, word of advice, do not book the rooms with the balcony unless noise does not bother you. The local people literally party ALL NIGHT LONG, and they are loud.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located. The customer service was great. Try not to stay in the room nearby the street am because it’s hard to sleep at night with the noise from outside.
Stayed 2 nights in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Muy buena ubicación e instalaciones. Las habitaciones son amplias y cómodas. Check in y check out fácil y excelente atención y servicio.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo Hotel, limpio y personal muy amable. Es en la calle principal entonces hay ruido. Muy recomendado.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johani

Stayed 2 nights in Feb 2025

10/10 Excellent

Fabian Esteban

Liked: Cleanliness, staff & service, amenities
Genial
Stayed 1 night in Jan 2026

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour à Salento. Décoration hotel magnifique, literie très confortable. L’hôtel est placé dans la plus belle rue de Salento, tout près de TOUT (restaurants, boutiques de souvenirs, place principale où se trouvent les jeeps Willis. Le personnel est aux petits soins. Petits bémols : hôtel au coeur du centre ville donc ça peut être très bruyant jusqu’à tard en fonction de là où se trouve votre chambre. Nous en avions une qui donnait sur la rue. Si vous voulez du calme demandez les chambres au fond du jardin. Le petit déjeuner est le même tous les matins et n’est pas servi sous forme de buffet. Il y a des œufs à la demande (brouillés, au plat ou omelette), 1 tranche de fromage, boisson chaude, 1 coupole de fruits, 1 tartine de pain ou arepa avec beurre et confiture. Vous pouvez demander des portions en plus si vous avez une grande faim.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness
Location was amazin!! Everything was super clean!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bonito y limpio
Stayed 2 nights in Jun 2025

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESPECTACULAR SITIO

Fue un experiencia inolvidable, la atención super amable, el hotel super cuidado parece nuevo, pareciera que lo estábamos estrenando Las habitaciónes, ropa de cama y baños, toallas, todo extremadamente limpio Volvería y lo recomendaría 100% Para mí es el mejor hotel de Salento Super ubicado en la calle principal
Stayed 1 night in May 2025