Grecotel Creta Palace, Beach Luxury Resort

5.0 star property
Luxury hotel on the beach, with outdoor pool
VIP Access

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Photo gallery for Grecotel Creta Palace, Beach Luxury Resort

Indoor pool, outdoor pool, sun loungers
Creator video
Family Suite, Sea View (Main Building) | 2 bedrooms, minibar, in-room safe, blackout drapes
Lobby sitting area
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
Missiria, Rethymno, Crete Island, 74100
  • Rethymnon Town Hall
    ‪5 min drive‬
  • Rethymnon Venetian Port
    ‪6 min drive‬
  • Rimondi Fountain
    ‪6 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪76 min drive‬
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Room options

Bungalow (Side Sea View)

  • 376 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Bungalow, Balcony, Garden View (Deluxe)

  • 592 sq ft
  • Sleeps 5
  • 1 Double Bed

Palace Family Bungalow Suite, Side Sea View

  • 710 sq ft
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Sofa Beds and 2 Twin Beds

Family Suite, Sea View (Main Building)

  • 538 sq ft
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Family Suite Sea Front

  • 452 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds

2-Bedroom Luxury Bungalow Suite

  • 753 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds and 2 Twin Sofa Beds

Presidential Villa, Sea View, Private Pool

  • 1765 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

Junior Suite Sea Front, Private Pool

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Bungalow, Garden View

  • 484 sq ft
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 Double Bed

Double Room, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite, Private Pool (Bungalow Sea Front)

  • 495 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, Panoramic Sea View (Palace)

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

Grand Room, Sea View (Family)

  • 603 sq ft
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 4 Twin Beds

Bungalow, Garden View

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Palace Luxury Suite Panoramic, Sea View

  • 926 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Maisonette, Garden View

  • 603 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

Family Bungalow, Private Pool (Suite Sea Front)

  • 495 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Family Bungalow, Garden View (Palace Suite)

  • 710 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 2 Twin Beds

Bungalow, Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Bungalow Suite, Seafront

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Family Bungalow, Garden View

  • 484 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

Deluxe Family Bungalow, Garden View, Ground Floor

  • 570 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

Panoramic Guestroom, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Maisonette With Garden View

  • Sleeps 2
  • 2 Twin Bunk Beds and 1 Double Bed

Family Bungalow Suite Sea Front Private Pool

  • Sleeps 3
  • 1 King Bed

Family Suite Sea View Main Building

  • Sleeps 3
  • 2 Double Beds

2-Bedroom Luxury Bungalow Suite

  • Sleeps 4
  • 1 King Bed

Palace Junior Suite

  • Sleeps 2
  • 1 King Bed

Palace Family Bungalow Suite Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Junior Bungalow Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Palace Family Bungalow Suite Side Sea View

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

Bungalow Suite Sea Front, Private Pool

  • Sleeps 3
  • 1 King Bed

Bungalow Sea View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Deluxe Family Bungalow, Garden View With Balcony

  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds

Palace Luxury Suite Panoramic, Sea View

  • Sleeps 2
  • 1 King Bed

Panoramic Room Sea View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Family Bungalow, Garden View

  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

Bungalow Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Futon

Presidential Villa With Private Pool

  • Sleeps 4
  • 1 King Bed

Grand Family Room Sea View

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Queen Beds OR 2 Twin Sofa Beds and 2 Twin Beds

Junior Suite Sea Front, Private Pool

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Family Suite Sea Front

  • Sleeps 2
  • 1 King Bed

Double Room With Sea View

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Double Bed

Bungalow, Side Sea View

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Double Bed

Family Bungalow Garden View

  • Sleeps 2
  • 1 Double Bed and 2 Twin Sofa Beds

Deluxe Family Bungalow With Garden View

  • Sleeps 3
  • 2 Twin Sofa Beds and 1 Double Bed

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About the neighborhood

Rethymno

Grecotel Creta Palace, Beach Luxury Resort places you within 3 miles (5 km) of popular attractions like Rethymnon Town Hall and Rethymnon Venetian Port. This 5-star hotel welcomes guests with 335 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Rethymnon Town Hall - 5 min drive - 3.1 miles
  • Rethymnon Venetian Port - 6 min drive - 3.6 miles
  • Rimondi Fountain - 6 min drive - 3.8 miles
  • Fortezza Castle - 7 min drive - 4.1 miles
  • Rethymnon Lighthouse - 9 min drive - 4.3 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 69 min drive

Restaurants

  • ‪Sky Park - ‬13 min walk
  • ‪Skypark - ‬12 min walk
  • ‪Ταβέρνα του Ζήση - ‬5 min walk
  • ‪Baja Beach Club - ‬8 min walk
  • ‪Upano - ‬14 min walk

About this property

Grecotel Creta Palace, Beach Luxury Resort

Luxury hotel on the beach, with outdoor pool
Guests of Grecotel Creta Palace, Beach Luxury Resort enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include refrigerators, minibars, and safes.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

Dutch, English, French, German, Greek, Italian, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe

Restaurants on site

  • Agreco Farm
  • Barbarossa á la carte
  • Golden Dragon á la carte
  • Labyrinth Main Restaurant
  • Princess Ariadne

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Thalassotherapy

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The All-Inclusive rate plan includes beverage service from 10 AM to midnight. Outside of these hours, fees apply for beverages.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 1041Κ015A0099900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Grecotel Creta Palace Hotel Rethimnon
Grecotel Creta Palace Hotel Rethymnon
Grecotel Creta Palace Hotel
Grecotel Creta Palace Rethymnon
Grecotel Creta Palace
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete
Grecotel Creta Palace
Grecotel Creta Palace, Luxury
Grecotel Creta Palace, Beach Luxury Resort Hotel
Grecotel Creta Palace, Beach Luxury Resort Rethymno
Grecotel Creta Palace, Beach Luxury Resort Hotel Rethymno

Frequently asked questions

Is free cancellation available at Grecotel Creta Palace, Beach Luxury Resort?

Grecotel Creta Palace, Beach Luxury Resort provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Grecotel Creta Palace, Beach Luxury Resort?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Grecotel Creta Palace, Beach Luxury Resort on Jun 19, 2025 start from $299.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Grecotel Creta Palace, Beach Luxury Resort?

This hotel is located in Rethymno, a short 15-minute walk from Platanes Beach and also 16 minutes on foot from Town Beach. You'll also find Horse Park Rethymno and Blue Beach less than a mile away.

Will I be able to park at Grecotel Creta Palace, Beach Luxury Resort?

Yes, self parking is offered for free at the hotel.

Is there a spa at Grecotel Creta Palace, Beach Luxury Resort?

There is a full-service spa available for guests to enjoy and services include beach massages, couples treatments, and body wraps.

Does Grecotel Creta Palace, Beach Luxury Resort have a casino at the property?

No, Grecotel Creta Palace, Beach Luxury Resort doesn't have a casino.

Will I find an indoor pool at Grecotel Creta Palace, Beach Luxury Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Grecotel Creta Palace, Beach Luxury Resort?

This beachfront hotel offers many amenities for couples such as a beach bar and some guestrooms include private pools and in-room massages.

Does Grecotel Creta Palace, Beach Luxury Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Grecotel Creta Palace, Beach Luxury Resort feature a restaurant that includes a breakfast menu?

Yes, Grecotel Creta Palace, Beach Luxury Resort has 5 restaurants, and serves free buffet breakfast each morning.

Will Grecotel Creta Palace, Beach Luxury Resort allow pets to stay for free?

No, pets aren't allowed at Grecotel Creta Palace, Beach Luxury Resort.

Are there connecting rooms at Grecotel Creta Palace, Beach Luxury Resort?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Grecotel Creta Palace, Beach Luxury Resort?

The closest major airport to Grecotel Creta Palace, Beach Luxury Resort is Ioannis Daskalogiannis Airport (CHQ), which is about 24.4 mi away.

Can I book a room with a balcony at Grecotel Creta Palace, Beach Luxury Resort?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy sea or garden views.

Grecotel Creta Palace, Beach Luxury Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 86 reviews
Rating 8 - Good. 28 out of 86 reviews
Rating 6 - Okay. 9 out of 86 reviews
Rating 4 - Poor. 0 out of 86 reviews
Rating 2 - Terrible. 3 out of 86 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Stayed 7 nights in Sep 2024

10/10 Excellent

Katharine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Stayed 4 nights in Jun 2024

10/10 Excellent

Finola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding and memorable stay with Creta Palace

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Stayed 7 nights in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation.

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Large pool
Beautiful spacious gardens
Stayed 2 nights in May 2024

8/10 Good

James

Stayed 7 nights in Sep 2023

10/10 Excellent

Einar

Stayed 7 nights in Sep 2022

10/10 Excellent

Gadi

Stayed 5 nights in Sep 2022

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Definitely not 5 Star! Extremely grumpy staff

This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!
Not 5 star
Outdated
Needs to be changed
Clean?
Stayed 6 nights in Aug 2020

10/10 Excellent

Pat, New York

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was really amazing friendly and kind The room was clean but the cover was ripped and old
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We booked the hotel assuming the beach is sandy based on the pictures, however beach strip near the water, including the entrance to the water has about 2-3 meters of stones. We were not satisfied with the quality of the room - our prearrival requests (placed 6 months in advance) for a ground floor room was not honored. The other party in our group did get a room from a lower standard than the one was booked. The children’s room had a vasp/yellow jacket nests and we had 3-4 yellow jackets in the room every day and the staff could not be bothered to do anything about it, despite multiple notices. The staff at the hotel was extremely friendly always. The breakfast buffet is of excellent quality. We received outstanding service every day at the beach bar restaurant which we enjoyed very much!
Stayed 14 nights in Jul 2019

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

It was our honeymoon and we mentioned that to the staff, they made our trip super amazing on every level!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel. Really welcoming and child friendly without being overwhelmed by children. Great kids club. Excellent food.Beautiful beach and pools with plenty of space to sit by them. Evening entertainment was good quality and not too touristy! Staff very friendly and helpful. Couple of minor niggles - sheets on our bed didn’t fit properly so scrumpled up overnight. This was a recurring problem suggesting they had the wrong size of sheet for the mattress. Really sharp corner in our family room by sofa - our daughter cut her foot on it.
Stayed 7 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 8 nights in Aug 2018

6/10 Okay

Abs, England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It could be very good but at its current state it’s suffering from a huge identity crisis... not a 5 star! If you are going with small kids, read below. Reviews can be very subjective and for the benefit of people who are reading this review, I think it’s important to highlight that we usually stay at hotels such as Starwood, Shangri-La, Hilton , etc. We also stay at small boutique hotels but it would be incomparable and not fair. What’s good? -location- 10 mins taxi to old town and few decent restaurants. -staff- very friendly and helpful. -private beach- decent beach and good facilities but again, not a 5 star. -breakfast- great choice and the quality is good... however they need to change their coffee beans, it’s pretty bad. -adult entertainment - 5 star quality, we loved it! -great fish restaurant and bars. What’s bad? - What they fail to highlight in any of the booking sites is that there are two parts to the hotel- the old building and the new one. They’ve tried to “upgrade” the old rooms but still the same shower, furnitures, etc. We got moved... they did try to charge us extra but I wasn’t having any of it. - The kids swimming pool- simply disgusting! I can’t believe this facility is even open... The hotel is 30 years old next year and I don’t think they’ve touched it since its opening. There was no way I would let my kid in that pool! - There is another pool but it’s more for adults and it’s not heated. - Restaurants- this is good and bad. Sky bar is v
Stayed 7 nights in May 2018

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally very good facilities. Main dining room good for breakfast although staff appeared rather overcome at peak period, in the evening the buffet dinner was very poor value for money. Other restaurants in the hotel were expensive but much better value for money.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pool service. Great breakfasts. Overall would go back

8/10 Good

Oystein

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Neil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

The hotel is fantastic. Staff are very friendly and helpful. Breakfast is excellent. This place is especially good for children. Shop on site is very handy. Only bad thing is we had booked a bungalow room, which in fact is just a room that is not part of the hotel and not very big.

10/10 Excellent

Jeannie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely fantastic stay.

Our holiday surpassed all expectations. The staff at the hotel are extremely friendly and the hotel grounds and beach are kept in excellent condition - very tidy indeed. It was a truly relaxing 7 days and we have no complaints, only praise. Upon arrival we were greeted with a warm welcome, towels to freshen up, and a cool drink - exactly what you need after a long journey. We were upgraded to a more spacious room which was a very pleasant surprise. Breakfast is a delicious buffet, wonderful when you sit outside. The aim is to return next year!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

pleasant stay

Lovely staff, beautiful beach. Reading lamps in bedroom inadequate. Appeared to be very child-friendly. Loungers great but beach towels skimpy. Excellent to have a mini-market on-site.

10/10 Excellent

Tracey, Bicester, Oxfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful and luxurious Hotel

A luxurious hotel with lovely views and surroundings. Clientele are predominantly Russian and prices within the Hotel are expensive. Staff are excellent and speak good English. Excellent aqua-fit tutor. Good kids club for younger children but not so good for teens. Very enjoyable stay but lack of English people in the Hotel was disappointing for younger family members. Fabulous pool and beach.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Fantastic service

no WI FI in the room