The Dairy Private Hotel by Naumi Hotels

4.5 star property
Art Deco lodge with a hot tub and a bar
VIP Access

Choose dates to view prices

Photo gallery for The Dairy Private Hotel by Naumi Hotels

Spa
Junior Suite | 2 bedrooms, free minibar, individually decorated, individually furnished
Restaurant
Exterior
Habitat Rooms | 2 bedrooms, free minibar, individually decorated, individually furnished

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
21 Brecon St., Queenstown, Otago, 9300
  • Queenstown Mall
    ‪3 min walk‬
  • Skyline Queenstown
    ‪5 min walk‬
  • Queenstown Gardens
    ‪6 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Oasis Rooms

10.0 out of 10
Exceptional
(5 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Habitat Rooms

9.4 out of 10
Exceptional
(15 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

The Harmony Suite

  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Queenstown

Located in Queenstown City Centre within a 5-minute walk of Skyline Queenstown, The Dairy Private Hotel by Naumi Hotels is within a few miles (5 km) of other popular sights like Ben Lomond Track. This 13-room, 4.5-star lodge welcomes guests with a bar/lounge, free in-room WiFi, and a hot tub.

What's nearby

  • Kiwi and Birdlife Park - 3 min walk - 0.2 miles
  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Skyline Queenstown - 5 min walk - 0.3 miles
  • Queenstown Gardens - 6 min walk - 0.4 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬3 min walk
  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪Miss Lucy's Woodfired Pizza and Bar - ‬2 min walk
  • ‪Red Rock Bar Cafe - ‬3 min walk

About this property

The Dairy Private Hotel by Naumi Hotels

Art Deco lodge with a hot tub and a bar
Renovated in 2020, The Dairy Private Hotel by Naumi Hotels offers free WiFi in public areas, a hot tub, and coffee in a common area. Self parking is available for NZD 20 per day. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury lodge include express check-in, express check-out, and a fireplace in the lobby.
43-inch LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Free minibar items, electric kettles, and phones are other standard amenities.
Recreational amenities at the lodge include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hindi, Russian, Spanish, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 20 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - July 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

Is free cancellation available at The Dairy Private Hotel by Naumi Hotels?

The Dairy Private Hotel by Naumi Hotels offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see around The Dairy Private Hotel by Naumi Hotels?

This lodge is situated in Queenstown City Centre, just steps from Kiwi and Birdlife Park and Skycity Queenstown Casino, and within a short walk of Skyline Queenstown. You'll also find Queenstown Beach and Queenstown Mall less than a mile away.

Will I be able to park at The Dairy Private Hotel by Naumi Hotels?

Yes, parking is offered for NZD 20 per day.

Does The Dairy Private Hotel by Naumi Hotels have a casino on the premises?

No, The Dairy Private Hotel by Naumi Hotels doesn't have a casino.

Will I find an indoor pool at The Dairy Private Hotel by Naumi Hotels?

No, this lodge doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about The Dairy Private Hotel by Naumi Hotels?

Couples will appreciate amenities at this lodge, including a minibar stocked with free items and Netflix in each guestroom with some featuring lake views.

Does The Dairy Private Hotel by Naumi Hotels have a hot tub?

Yes, this lodge has a spa tub.

Does The Dairy Private Hotel by Naumi Hotels have a restaurant that serves breakfast?

Yes, The Dairy Private Hotel by Naumi Hotels serves continental breakfast for a surcharge each morning at The Lounge.

Will The Dairy Private Hotel by Naumi Hotels allow pets to stay free of charge?

No, pets aren't allowed at The Dairy Private Hotel by Naumi Hotels.

Are there connecting rooms at The Dairy Private Hotel by Naumi Hotels?

No, this lodge doesn't feature connecting guestrooms.

How close is the airport from The Dairy Private Hotel by Naumi Hotels?

The closest major airport to The Dairy Private Hotel by Naumi Hotels is Queenstown Intl. Airport (ZQN), which is 4.9 mi away (9 minutes by car).

Can I book a room with a balcony at The Dairy Private Hotel by Naumi Hotels?

Yes, some guestrooms at this lodge offer a balcony where guests can enjoy lake or mountain views.

The Dairy Private Hotel by Naumi Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 287 out of 340 reviews
Rating 8 - Good. 40 out of 340 reviews
Rating 6 - Okay. 9 out of 340 reviews
Rating 4 - Poor. 1 out of 340 reviews
Rating 2 - Terrible. 3 out of 340 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dairy Private Hotel was our favourite accommodation of our whole south island trip. The staff were the most helpful, gave us a tour of all the amenities upon arrival, made sure we were well looked after and even gifted us a treat for our honeymoon! They do a happy hour 5-6pm each day and put out snacks and wine for the guests to enjoy in the lounge. Breakfast was simple and of excellent quality. The art deco theme of the hotel made us love returning to it after a day of sightseeing. The only con is the parking situation - there's not a lot of it at the hotel and it costs extra. However, they do have extra spots in the multi level carpark on Man St that we were able to use for the same cost.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class hotel in perfect location. Incredibly attentive staff. THE place to stay in Queenstown.
Stayed 1 night in Jan 2025

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so enjoyed this hotel. The location, amenities and staff were all tops. It was great having breakfast included as well.Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small boutique hotel

Lovely small boutique hotel, continental breakfast was great, staff were helpful and friendly. Room was nice, included snacks and drinks were welcome. Hot tub with fab mountain view. We recommend you stay here, if you arrive by car make sure you book a space directly with the hotel as parking in area is more tricky (although the is a public car park nearby)
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and highly recommend. Hot tub was fantastic and loved all the lovely attention to detail. We kind of missed happy hour as we didn’t know about it but got the last ten mins and looked fab. Think there was complimentary hams and cheeses etc which would have been a yummy treat. Great hotel, right in the heart of Queenstown. We didn’t realise you need to let them know ahead of booking if you need a parking space but wasn’t an issue for us. It does cost an additional $20, not a negative but just something to be aware of.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most welcoming and comfortable place we stayed in all of New Zealand.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely small hotel. Great location, gorgeous room, friendly and helpful staff and lovely lounge to have a glass of wine or a cup of tea and meet fellow guests. Would definitely stay here next visit to Qtown
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience all around!
Stayed 5 nights in Jan 2025

8/10 Good

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Josee

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Nice but pricey

This is a tricky review to write, because we did enjoy the endearing hosts at the hotel and the quirky decor, happy hour, snacks and fridge in the room, and perfect location of the property. However, we have stayed in many 5-star hotels and this is one of the most expensive. At these prices, one expects amenities above and beyond. For example, there were no bathrobes or luxury amenties in the room, no turn-down services, makeup mirror, no concierge to help with bookings and local advice, etc. Many of the things you come to expect at this price point were simply lacking. We did have a lovely stay nonetheless--just be prepared for the price and enjoy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff great happy hour close to shopping and dining Must be able to walk stairs going down to shopping and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best!

Friendly staff, excellent appointments, prime location, wine and nibbles happy hour- best of everything in one accommodation!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nag-Bushan, Centennial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at The Dairy twice. 3 nights before my Routeburn Track and 2 nights after. It's one of the loveliest places I have stayed at. Excellent staff, comfortable bed, 24 hour access to tea, coffee and snacks, as part of stay. A happy hour between 5 and 6 p.m. and decor that is subtle, yet warm. A 2 minute walk down to the heart of Queenstown. - super convenient to everything. I highly recommend The Dairy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, loved it.

Super comfortable, nicely decorated room. Great location, really central but also peaceful. Beautiful views. Staff were amazing, helpful, and went the extra mile. Loads of special touches like the happy hour, pick and mix etc that make you feel so welcome. Would definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I travel a lot and honestly one of the nicest places I have stayed. it's quirky, different but in the best way. Excellent service, you feel very special and very spoilt. I am definitely heading back there in winter. Hotel has amazing fireplace and can't wait to chill, read a book with a glass of wine. Oh and FYI, first review ever, thats how much I loved this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to discover Queenstown, beautiful accommodation and friendly, helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property. It has some wonderful little touches which make the stay unforgettable. An easy walk to everything that queenstown has to offer
Stayed 3 nights in Aug 2024

10/10 Excellent

Trish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour was fun. Great to meet other guests. Room was compact but well appointed.
Stayed 2 nights in Oct 2024