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Copthorne Hotel and Resort Queenstown Lakefront

4.0 out of 5.0

Recent guest reviews

We stayed here for two nights before heading out on the Routeburn track. It was perfect, big room to allow our suitcases to explode as we packed and repacked. It's within walking distance to the center of town where we would head for dinners and last minute camping gear. We liked being outside of the center of town a bit because we found it quieter and calm. Getting a lake view room is definitely worth it. Very nice staff, but skip the hotel brunch in favor of restaurants in town.

Postcard view from our room onto the lake. The room was clean and comfortable.

We stayed here as we arrived to Queenstown a day earlier than expected. The lobby/restaurant area looks fantastic, the staff was helpful, if not always cheerful. The room however felt cheap and smelt of smoke. Unfortunately since the booking was last minute we paid the highest rate for our two week trip and this was our least favorite stay. The laundry facilities are reasonable and the courtyard is nice the rooms could use some tidying. There were gaps in the bathroom drywall, clearly old carpet and the musky smoke smell I mentioned.

Great views, large rooms, very welcoming and easy walk to the main attractions in town. Super friendly staff and private jacuzzi for use.

No fan in bathroom. Free wifi is only 20min/24hours. Sound isolation not very good, we can hear people coughing in the next room.

The staff is great at the hotel. The view definatly depends on your room (some look into the courtyard) My biggest complaint is that wifi is not free in all rooms. You get 20 mins complimentary in the lobby (wich I used to book my second night on the Orb___ for 50$ cheaper than the front desk quoted me) That's not a joke or a plug. I was just impressed with Orb__. Over all the local is good not in the middle of the "mall city" but close enogh to walk to.

After reading various opinions, mainly positive, I decided to stay at this hotel and pay a little more for a lake view room. The hotel was well located, the lobby and room were very nice, and it was good value for the money given the high prices for mediocre motels in New Zealand. The lake view room had a beautiful view, and other than having to park my car on the street (not much of a hassle, really), and 20 minutes of free internet in the lobby only, I have no real complaints. I would stay here again, no question.

27 Frankton Road Queenstown

Hotel highlights

  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • Concierge services
  • Laundry facilities

Located in Queenstown City Centre, Copthorne Hotel and Resort Queenstown Lakefront is within a 5-minute walk of sights such as Church of St Peters and Arrow River. This 240-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a spa tub. It's on a lake and also a short walk from Queenstown Ice Arena and Queenstown Mall.


This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Copthorne Hotel and Resort Queenstown Lakefront's 240 rooms provide refrigerators, free weekday newspapers, and safes. 32-inch TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.

Property features

At Copthorne Hotel and Resort Queenstown Lakefront, guests have access to a spa tub, WiFi in public areas, and a computer station. Self parking is available for NZD 10.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a garden.

Room options

Junior Suite

King 1 | Sleeps 3

Superior Twin Room

Full 2 | Sleeps 3

Superior Twin Room

Full 2 | Sleeps 2

Superior Lakeview Twin or Double Breakfast

King 1 | Full 2 | Sleeps 2